Question 1

Controlling the agenda is way of ________.

Accepted Answer

A)  decentralizing decision-making 
B)  forming a coalition 
C)  influencing decision-making 
D)  empowering employees 
A)  decentralizing decision-making 
B)  forming a coalition 
C)  influencing decision-making 
D)  empowering employees C

Question 2

A manufacturing department refuses to cooperate with a sales department because they had a big fight last month. Based on this information, the conflict between the two departments is at what stage of the Pondy's model of organizational conflict?

Accepted Answer

A)  conflict aftermath 
B)  manifest conflict 
C)  felt conflict 
D)  perceived conflict 
A)  conflict aftermath 
B)  manifest conflict 
C)  felt conflict 
D)  perceived conflict A

Question 3

Which of the following is an example of unobtrusive power?

Accepted Answer

A)  the power possessed by a CEO of a company 
B)  the power possessed by a subunit within a company because of its specialized knowledge 
C)  the power possessed by a dominant coalition to influence the decision-making process in its favor 
D)  the power possessed by a person because of his or her ability to control the distribution of resources 
A)  the power possessed by a CEO of a company 
B)  the power possessed by a subunit within a company because of its specialized knowledge 
C)  the power possessed by a dominant coalition to influence the decision-making process in its favor 
D)  the power possessed by a person because of his or her ability to control the distribution of resources C

Question 4

In Pondy's model of organizational conflict, which of the following stages comes immediately after "latent conflict"?

Accepted Answer

A)  felt conflict 
B)  perceived conflict 
C)  manifest conflict 
D)  conflict aftermath 
A)  felt conflict 
B)  perceived conflict 
C)  manifest conflict 
D)  conflict aftermath

Question 5

Empowerment is the deliberate decentralization of authority to encourage subordinates to assume responsibility for organizational activities.

Accepted Answer

A) True 
 B)False

Question 6

Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

Accepted Answer

A) True 
 B)False

Question 7

In which stage of Pondy's model do subunits respond emotionally to each other, and develop polarized attitudes such as "us versus them" that puts the blame for the conflict squarely on the other subunit?

Accepted Answer

A)  latent conflict 
B)  perceived conflict 
C)  felt conflict 
D)  conflict aftermath 
A)  latent conflict 
B)  perceived conflict 
C)  felt conflict 
D)  conflict aftermath

Question 8

Organizational politics consists of activities taken within organizations to ________.

Accepted Answer

A)  decentralize the decision-making authority 
B)  improve the ability of the organization to innovate 
C)  acquire, develop, and use power 
D)  implement total quality management 
A)  decentralize the decision-making authority 
B)  improve the ability of the organization to innovate 
C)  acquire, develop, and use power 
D)  implement total quality management

Question 9

Co-optation is a way to ________.

Accepted Answer

A)  empower employees 
B)  manage coalitions 
C)  decrease nonsubstitutability 
D)  decentralize authority 
A)  empower employees 
B)  manage coalitions 
C)  decrease nonsubstitutability 
D)  decentralize authority

Question 10

Forming a coalition of managers around an issue that is important to them all is a political tactic managers can use to obtain the power needed to resolve a conflict in their favor.

Accepted Answer

A) True 
 B)False

Question 11

Define "organizational conflict."

Accepted Answer

Organizational conflict is the clash tha

Question 12

Describe the significance of organizational conflict.

Accepted Answer

Although conflict is often perceived neg

Question 13

In terms of Thompson's model of technology, the move from reciprocal to sequential to pooled task interdependence between people or subunits increases the degree to which the actions of one subunit directly affect the actions of others.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following statements is true regarding the "latent conflict" stage of Pondy's model of organizational conflict?

Accepted Answer

A)  During this stage there exists a potential for conflict. 
B)  The stage of "manifest conflict" comes immediately after this stage. 
C)  Fighting and open aggression are common during this stage. 
D)  This stage comes immediately after the stage of "felt conflict." 
A)  During this stage there exists a potential for conflict. 
B)  The stage of "manifest conflict" comes immediately after this stage. 
C)  Fighting and open aggression are common during this stage. 
D)  This stage comes immediately after the stage of "felt conflict."

Question 15

Organizational politics is an integral part of decision-making in an organization.

Accepted Answer

A) True 
 B)False

Question 16

At which of the following stages of Pondy's organizational conflict model there exists no outright conflict?

Accepted Answer

A)  manifest conflict 
B)  perceived conflict 
C)  latent conflict 
D)  felt conflict 
A)  manifest conflict 
B)  perceived conflict 
C)  latent conflict 
D)  felt conflict

Question 17

"Manifest conflict" is the last stage in Pondy's model of organizational conflict.

Accepted Answer

A) True 
 B)False

Question 18

A dominant coalition can often use its power subtly to control the premises behind decision-making. This power is called referent power.

Accepted Answer

A) True 
 B)False

Question 19

The method an organization chooses to manage conflict depends on the ________.

Accepted Answer

A)  tallness of the organizational hierarchy 
B)  source of the problem 
C)  property rights given to the employees 
D)  extent of horizontal differentiation within the organization 
A)  tallness of the organizational hierarchy 
B)  source of the problem 
C)  property rights given to the employees 
D)  extent of horizontal differentiation within the organization

Question 20

Describe the conflict resolution strategies that can be implemented at the organizational structure level.

Accepted Answer

Because task interdependence and differe

Controlling the agenda is way of ________.

A manufacturing department refuses to cooperate with a sales department because they had a big fight last month. Based on this information, the conflict between the two departments is at what stage of the Pondy's model of organizational conflict?

Which of the following is an example of unobtrusive power?

In Pondy's model of organizational conflict, which of the following stages comes immediately after "latent conflict"?

Empowerment is the deliberate decentralization of authority to encourage subordinates to assume responsibility for organizational activities.

Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

In which stage of Pondy's model do subunits respond emotionally to each other, and develop polarized attitudes such as "us versus them" that puts the blame for the conflict squarely on the other subunit?

Organizational politics consists of activities taken within organizations to ________.

Co-optation is a way to ________.

Forming a coalition of managers around an issue that is important to them all is a political tactic managers can use to obtain the power needed to resolve a conflict in their favor.

Define "organizational conflict."

Describe the significance of organizational conflict.

In terms of Thompson's model of technology, the move from reciprocal to sequential to pooled task interdependence between people or subunits increases the degree to which the actions of one subunit directly affect the actions of others.

Which of the following statements is true regarding the "latent conflict" stage of Pondy's model of organizational conflict?

Organizational politics is an integral part of decision-making in an organization.

At which of the following stages of Pondy's organizational conflict model there exists no outright conflict?

"Manifest conflict" is the last stage in Pondy's model of organizational conflict.

A dominant coalition can often use its power subtly to control the premises behind decision-making. This power is called referent power.

The method an organization chooses to manage conflict depends on the ________.

Describe the conflict resolution strategies that can be implemented at the organizational structure level.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Filters

Exam 14: Managing Conflict, Power, and Politics

Controlling the agenda is way of ________.

A manufacturing department refuses to cooperate with a sales department because they had a big fight last month. Based on this information, the conflict between the two departments is at what stage of the Pondy's model of organizational conflict?

Which of the following is an example of unobtrusive power?

In Pondy's model of organizational conflict, which of the following stages comes immediately after "latent conflict"?

Empowerment is the deliberate decentralization of authority to encourage subordinates to assume responsibility for organizational activities.

Organizational conflict is always dysfunctional, because it is an unanticipated or unintended consequence of formal structure and procedures.

In which stage of Pondy's model do subunits respond emotionally to each other, and develop polarized attitudes such as "us versus them" that puts the blame for the conflict squarely on the other subunit?

Organizational politics consists of activities taken within organizations to ________.

Co-optation is a way to ________.

Forming a coalition of managers around an issue that is important to them all is a political tactic managers can use to obtain the power needed to resolve a conflict in their favor.

Define "organizational conflict."

Describe the significance of organizational conflict.

In terms of Thompson's model of technology, the move from reciprocal to sequential to pooled task interdependence between people or subunits increases the degree to which the actions of one subunit directly affect the actions of others.

Which of the following statements is true regarding the "latent conflict" stage of Pondy's model of organizational conflict?

Organizational politics is an integral part of decision-making in an organization.

At which of the following stages of Pondy's organizational conflict model there exists no outright conflict?

"Manifest conflict" is the last stage in Pondy's model of organizational conflict.

A dominant coalition can often use its power subtly to control the premises behind decision-making. This power is called referent power.

The method an organization chooses to manage conflict depends on the ________.

Describe the conflict resolution strategies that can be implemented at the organizational structure level.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Decision Making, Learning, Knowledge Management, and Information Technology

Innovation, Intrapreneurship, and Creativity

Filters