Exam 1: Organizations and Organizational Effectiveness

________ are cost savings that result when an organization is able to use underutilized resources more effectively because they can be shared across several different products or tasks.

The ________ approach allows managers to evaluate the organization's ability to be innovative and function quickly and responsively.

Economies of scale are cost savings achieved when an organization manufactures products in large volumes.

Increasing product quality and reducing number of defects are examples of indicators used to measure organizational effectiveness as per the internal systems approach.

The principal purpose of organizational structure is to ________.

As per the external resource approach to measuring organizational effectiveness, an organization will most likely attempt to ________ to increase its effectiveness.

Define organizational culture and discuss its significance.

The ________ approach to measuring organizational effectiveness evaluates the organization's ability to convert skills and resources into goods and services efficiently.

Chief operating officers (COOs) ________.

An organization ________.

The ________ approach allows managers to evaluate the organization's ability to secure, manage, and control scarce and valued skills and resources.

A large company was successful, but has been losing market share and laying off workers. Product development has been slow. What could be the source of the problem, and what can be done to resolve it?

The internal systems approach to measuring organizational effectiveness evaluates an organization's ability to convert skills and resources efficiently into finished goods and services.

List four examples of "organizational outputs."

Organizations die or are transformed when the needs satisfied by them are no longer important.

In order to measure organizational effectiveness, an organization measures the amount of time needed to get new products to market, and the amount of time spent coordinating the activities of different departments. This indicates that the organization is using the ________ approach to measure the organizational effectiveness.

Describe the significance of the organizational structure.

The environment in which an organization operates is a major source of uncertainty.

Which of the following goals is most likely to be set by an organization to measure effectiveness if it is using the technical approach to measure organizational effectiveness?

When local store managers try to spot trends and changes so that they can respond to customer needs, they are attempting to ________.