Exam 7: Segmentation, Targeting, and Positioning
Exam 1: Marketing: Creating and Capturing Customer Value164 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships163 Questions
Exam 3: Sustainable Marketing: Social Responsibility and Ethics165 Questions
Exam 4: Analyzing the Marketing Environment152 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights165 Questions
Exam 6: Understanding Consumer and Business Buyer Behaviour168 Questions
Exam 7: Segmentation, Targeting, and Positioning170 Questions
Exam 8: Developing and Managing Products and Services199 Questions
Exam 9: Brand Strategy and Management136 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value170 Questions
Exam 11: Marketing Channels171 Questions
Exam 12: Communicating Customer Value: Advertising and Public Relations169 Questions
Exam 13: Personal Selling and Sales Promotion169 Questions
Exam 14: Direct and Online Marketing158 Questions
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Why must marketers guard against stereotypes when using age and life cycle segmentation?
(Essay)
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Half of a marketer's consumers buy a product because it is "in style"; the other half buy the product because of its superior functionality.What is this type of segmentation called?
(Short Answer)
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A product's position is the way the product is defined by the retailers who sell it to target markets.It is how it is defined on important attributes-the place the product occupies in the retailers' minds relative to competing products.
(True/False)
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MTV targets the world's teenagers, who have similar needs and buying behaviour even though they are located in different countries.This is called ________ segmentation.
political and legal
cross-cultural
cultural
intermarket
individual
(Short Answer)
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Bob and Phyllis Cords own two retail stores, one in Nanaimo and one in Victoria.Though the cities are only 60 kilometers apart, the consumers at both stores are very different demographically.Bob and Phyllis alter the product offerings between both locations in an effort to cater to both demographic groups.This is an example of ________.
local marketing
psychographic segmentation
micromarketing
demographic segmentation
both A and C
(Short Answer)
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BMW allows customers to design their own vehicle from a set of options at BMW's Web site.What is this called?
(Short Answer)
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In target marketing, the issue is not really who is targeted, but rather ________ and for ________.
why; what
how; what
why; how long
where; how long
how; where
(Short Answer)
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Which of the following best describes target marketing?
dividing the market into smaller, meaningful groups of customers
a promise to a group of customers
evaluating and identifying a meaningful group of customers to serve
creating a unique offering to provide customer value
identifying a clear and distinct place in the customer's brain that the brand or company should occupy
(Essay)
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________ marketing tailors brands and promotions to the needs and wants of specific cities, neighborhoods, and even stores.
Undifferentiated
Differentiated
Niche
Local
Variable
(Short Answer)
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Jolene Enterprises mass-produces an all-purpose floor cleaner, mass-distributes it, and mass-promotes it.This firm uses ________ marketing.
segmented
undifferentiated
traditional
differentiated
none of the above
(Short Answer)
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