Exam 7: Segmentation, Targeting, and Positioning
Exam 1: Marketing: Creating and Capturing Customer Value164 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships163 Questions
Exam 3: Sustainable Marketing: Social Responsibility and Ethics165 Questions
Exam 4: Analyzing the Marketing Environment152 Questions
Exam 5: Managing Marketing Information to Gain Customer Insights165 Questions
Exam 6: Understanding Consumer and Business Buyer Behaviour168 Questions
Exam 7: Segmentation, Targeting, and Positioning170 Questions
Exam 8: Developing and Managing Products and Services199 Questions
Exam 9: Brand Strategy and Management136 Questions
Exam 10: Pricing: Understanding and Capturing Customer Value170 Questions
Exam 11: Marketing Channels171 Questions
Exam 12: Communicating Customer Value: Advertising and Public Relations169 Questions
Exam 13: Personal Selling and Sales Promotion169 Questions
Exam 14: Direct and Online Marketing158 Questions
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The answer to the customer's question, "Why should I buy your brand?" is found in the ________.
quality image
customer services
value proposition
differentiation
pricing and promotion structure
(Short Answer)
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Which of the following is a drawback of local marketing?
It can drive up manufacturing agents.
It can drive up marketing costs by reducing economies of scale.
It can create logistics opportunities.
A brand's overall image will be enhanced through added variation.
Supporting technologies are not cost-effective.
(Essay)
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Research about and planning for loyalty status as a segmentation approach is generally not useful or practical for most firms.
(True/False)
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Ford Motor Company emphasizes "Quality first-Ford tough" in its truck products.The company has developed a differentiation strategy based on ________.
people
image
channels
services
positioning
(Short Answer)
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Bombay Gifts divides its markets into units of nations, regions, and cities.Bombay uses geographic segmentation.
(True/False)
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At a recent marketing seminar, the featured speaker stated that a target market consists of a set of buyers who share common needs or characteristics that the company decides to serve.This is a correct definition.
(True/False)
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"Less-for-much-less" positioning involves meeting consumers' ________.
quality performance requirements at a lower price
lower quality requirements in exchange for a lower price
lower quality requirements at the lowest possible price
high quality requirements at a discounted rate
high quality requirements at the lowest possible price
(Essay)
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Wealth TV is a channel that segments its market based on the income levels of television viewers.This firm segments on what basis?
geographic segmentation
demographic segmentation
psychographic segmentation
behavioural segmentation
situational factors
(Short Answer)
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Gender segmentation has long been used in clothing, cosmetics, toiletries, and magazines.
(True/False)
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In evaluating different market segments, a firm must look at three factors: segment size and growth, segment structural attractiveness, and company objectives and resources.
(True/False)
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Most marketing targeted at children, minorities, or other special segments provides benefits to targeted consumers.
(True/False)
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When it first opened for business, Home Depot claimed to offer better products at lower prices.This hard-to-sustain value proposition is called ________.
more-for-the same
more-for-less
same-for-less
more-for-more
same-for-more
(Short Answer)
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Because Cruise Ships International currently has limited financial and personnel resources, it should avoid concentrated or niche marketing until resources are again substantial.
(True/False)
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When Kia offers a new model of car with the same features as a comparable Toyota or Ford and provides a longer warranty, Kia is following a more-for-less strategy.
(True/False)
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Explain the four major steps in designing a customer-driven marketing strategy.
(Essay)
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Which of the following is the narrowest strategy?
segmented strategy
local marketing
differentiated marketing
mass marketing
undifferentiated marketing
(Short Answer)
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Explain how market variability impacts the choice of a target-marketing strategy.
(Essay)
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Which of the following best describes differentiation?
dividing the market into smaller, meaningful groups of customers
a promise to a group of customers
evaluating and identifying a meaningful group of customers to serve
creating a unique offering to provide customer value
identifying a clear and distinct place in the customer's brain that the brand or company should occupy
(Essay)
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