Question 1

Which of the following thinking styles relies on insight as a way to process information?

Accepted Answer

A) linear 
B) non-linear 
C) heuristic 
D) conceptual 
E) behavioural 
A) linear 
B) non-linear 
C) heuristic 
D) conceptual 
E) behavioural

Question 2

Decision making is synonymous with ________.

Accepted Answer

A) managing 
B) leading 
C) controlling 
D) planning 
E) organising 
A) managing 
B) leading 
C) controlling 
D) planning 
E) organising

Question 3

In 'bounded rationality,' managers make decisions that are rational within the parameters of a ________ decision making process.

Accepted Answer

A) multiple 
B) binding 
C) interactive 
D) simplified 
E) past 
A) multiple 
B) binding 
C) interactive 
D) simplified 
E) past

Question 4

Programmed decisions tend to be repetitive and routine.

Accepted Answer

A) True 
 B)False

Question 5

An increased commitment to a previous decision despite evidence that it may have been wrong is referred to as ________.

Accepted Answer

A) economies of commitment 
B) escalation of commitment 
C) dimensional commitment 
D) expansion of commitment 
E) incremental commitment 
A) economies of commitment 
B) escalation of commitment 
C) dimensional commitment 
D) expansion of commitment 
E) incremental commitment

Question 6

Rational managerial decision making assumes that decisions are made in the best ________ interests of the organisation.

Accepted Answer

A) economic 
B) payoff 
C) statistical 
D) revenue 
E) budgetary 
A) economic 
B) payoff 
C) statistical 
D) revenue 
E) budgetary

Question 7

The simplest way to handle structured problems is through ________ decision making.

Accepted Answer

A) linear 
B) unique 
C) focused 
D) hit-and-miss 
E) programmed 
A) linear 
B) unique 
C) focused 
D) hit-and-miss 
E) programmed

Question 8

Many managers use ________ or rules of thumb to simplify their decision making.

Accepted Answer

A) heuristics 
B) biases 
C) instinct 
D) errors 
E) habits 
A) heuristics 
B) biases 
C) instinct 
D) errors 
E) habits

Question 9

Non-programmed decisions are unique and non-recurring.

Accepted Answer

A) True 
 B)False

Question 10

If a manager was purchasing a computer system, issues such as price and model are examples of which part of the decision-making process?

Accepted Answer

A) problem identification 
B) criteria weight allocation 
C) identifying decision criteria 
D) evaluating decision effectiveness 
E) implementing the alternative 
A) problem identification 
B) criteria weight allocation 
C) identifying decision criteria 
D) evaluating decision effectiveness 
E) implementing the alternative

Question 11

Risk is a situation in which a decision maker has neither certainty nor reasonable probability estimates.

Accepted Answer

A) True 
 B)False

Question 12

________ in a situation is defined as knowing the outcomes of every alternative.

Accepted Answer

A) Weighting 
B) Certainty 
C) Compassionate conservatism 
D) Uncertainty 
E) Risk 
A) Weighting 
B) Certainty 
C) Compassionate conservatism 
D) Uncertainty 
E) Risk

Question 13

Managers regularly use their intuition in decision making.

Accepted Answer

A) True 
 B)False

Question 14

To make effective decisions in today's fast-moving world, managers need to ________.

Accepted Answer

A) use the five-stage decision-making process 
B) know when it is time to call it quits 
C) opt for more programmed decision making 
D) ignore cultural differences 
E) identify their style of decision making 
A) use the five-stage decision-making process 
B) know when it is time to call it quits 
C) opt for more programmed decision making 
D) ignore cultural differences 
E) identify their style of decision making

Question 15

Managers tend to operate under assumptions of bounded rationality.

Accepted Answer

A) True 
 B)False

Question 16

An optimistic manager will follow a maximin approach.

Accepted Answer

A) True 
 B)False

Question 17

When decision makers assess the likelihood of an event based on how closely it resembles other events or sets of events, they are using ________.

Accepted Answer

A) availability bias 
B) framing bias 
C) confirmation bias 
D) selective perception bias 
E) representation bias 
A) availability bias 
B) framing bias 
C) confirmation bias 
D) selective perception bias 
E) representation bias

Question 18

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Accepted Answer

A) seasonal 
B) risk 
C) uncertainty 
D) certainty 
E) cyclical 
A) seasonal 
B) risk 
C) uncertainty 
D) certainty 
E) cyclical

Question 19

Accepting solutions that are 'good enough' is termed satisfying.

Accepted Answer

A) True 
 B)False

Question 20

When highly reliable organisations (HROs)face complexity, they ________.

Accepted Answer

A) try to simplify data 
B) aim for deeper understanding of the situation 
C) defer to the experts 
D) set a deadline for their decision 
E) act, then think 
A) try to simplify data 
B) aim for deeper understanding of the situation 
C) defer to the experts 
D) set a deadline for their decision 
E) act, then think

Which of the following thinking styles relies on insight as a way to process information?

Decision making is synonymous with ________.

In 'bounded rationality,' managers make decisions that are rational within the parameters of a ________ decision making process.

Programmed decisions tend to be repetitive and routine.

An increased commitment to a previous decision despite evidence that it may have been wrong is referred to as ________.

Rational managerial decision making assumes that decisions are made in the best ________ interests of the organisation.

The simplest way to handle structured problems is through ________ decision making.

Many managers use ________ or rules of thumb to simplify their decision making.

Non-programmed decisions are unique and non-recurring.

If a manager was purchasing a computer system, issues such as price and model are examples of which part of the decision-making process?

Risk is a situation in which a decision maker has neither certainty nor reasonable probability estimates.

________ in a situation is defined as knowing the outcomes of every alternative.

Managers regularly use their intuition in decision making.

To make effective decisions in today's fast-moving world, managers need to ________.

Managers tend to operate under assumptions of bounded rationality.

An optimistic manager will follow a maximin approach.

When decision makers assess the likelihood of an event based on how closely it resembles other events or sets of events, they are using ________.

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Accepting solutions that are 'good enough' is termed satisfying.

When highly reliable organisations (HROs)face complexity, they ________.

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 6: Managers As Decision Makers

Which of the following thinking styles relies on insight as a way to process information?

Decision making is synonymous with ________.

In 'bounded rationality,' managers make decisions that are rational within the parameters of a ________ decision making process.

Programmed decisions tend to be repetitive and routine.

An increased commitment to a previous decision despite evidence that it may have been wrong is referred to as ________.

Rational managerial decision making assumes that decisions are made in the best ________ interests of the organisation.

The simplest way to handle structured problems is through ________ decision making.

Many managers use ________ or rules of thumb to simplify their decision making.

Non-programmed decisions are unique and non-recurring.

If a manager was purchasing a computer system, issues such as price and model are examples of which part of the decision-making process?

Risk is a situation in which a decision maker has neither certainty nor reasonable probability estimates.

________ in a situation is defined as knowing the outcomes of every alternative.

Managers regularly use their intuition in decision making.

To make effective decisions in today's fast-moving world, managers need to ________.

Managers tend to operate under assumptions of bounded rationality.

An optimistic manager will follow a maximin approach.

When decision makers assess the likelihood of an event based on how closely it resembles other events or sets of events, they are using ________.

A retail clothing store manager who estimates how much to order for the current spring season based on last spring's outcomes is operating under what kind of decision-making condition?

Accepting solutions that are 'good enough' is termed satisfying.

When highly reliable organisations (HROs)face complexity, they ________.

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Understanding Individual Behaviour

Managers and Communication

Motivating Employees

Managers As Leaders

Filters