Question 1

Generation Y workers typically have low expectations of themselves, but high expectations of their employers.

Accepted Answer

A) True 
 B)False

Question 2

________ is a personality trait that measures an individual's ability to adjust his or her behaviour to external situational factors.

Accepted Answer

A) Risk taking 
B) Machiavellianism 
C) Locus of control 
D) Self-monitoring 
E) Self-esteem 
A) Risk taking 
B) Machiavellianism 
C) Locus of control 
D) Self-monitoring 
E) Self-esteem

Question 3

When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________.

Accepted Answer

A) selectivity 
B) halo effect 
C) stereotyping 
D) assumed similarity 
E) self-serving bias 
A) selectivity 
B) halo effect 
C) stereotyping 
D) assumed similarity 
E) self-serving bias

Question 4

Which of the following is NOT one of Holland's personality types?

Accepted Answer

A) realistic 
B) artistic 
C) social 
D) extroverted 
E) investigative 
A) realistic 
B) artistic 
C) social 
D) extroverted 
E) investigative

Question 5

A person rating high on the conventional personality type would have a good job match for all but which of the following jobs?

Accepted Answer

A) mathematician 
B) accountant 
C) corporate manager 
D) file clerk 
E) bank teller 
A) mathematician 
B) accountant 
C) corporate manager 
D) file clerk 
E) bank teller

Question 6

Which of the following is NOT one of the four dimensions of the Myers-Briggs Type Indicator?

Accepted Answer

A) agreeableness or disagreeableness 
B) feeling or thinking 
C) sensing or intuitive 
D) perceptive or judgmental 
E) extrovert or introvert 
A) agreeableness or disagreeableness 
B) feeling or thinking 
C) sensing or intuitive 
D) perceptive or judgmental 
E) extrovert or introvert

Question 7

________ refers to whether a person responds the same way over time.

Accepted Answer

A) Attribution 
B) Distinctiveness 
C) Consistency 
D) Selection 
E) Perception 
A) Attribution 
B) Distinctiveness 
C) Consistency 
D) Selection 
E) Perception

Question 8

A person who believes that 'the ends justify the means' would describe a person who has a high level of what personality trait?

Accepted Answer

A) Machiavellianism 
B) self-perception 
C) self-confidence 
D) self-monitoring 
E) locus of control 
A) Machiavellianism 
B) self-perception 
C) self-confidence 
D) self-monitoring 
E) locus of control

Question 9

________ is a measure of the degree to which people are pragmatic, maintain emotional distance and believe that ends can justify means.

Accepted Answer

A) Machiavellianism 
B) Risk taking 
C) Self-esteem 
D) Self-monitoring 
E) Locus of control 
A) Machiavellianism 
B) Risk taking 
C) Self-esteem 
D) Self-monitoring 
E) Locus of control

Question 10

US workers, more than Iranian workers, would likely have an external locus of control.

Accepted Answer

A) True 
 B)False

Question 11

When an employee says, 'I make less money at this company than I could earn at another company,' he/she is reflecting the cognitive component of an attitude.

Accepted Answer

A) True 
 B)False

Question 12

A recruiter who assumes that a candidate with high distinctions in university results also has other great job match qualities (without checking)has engaged in what type of perception shortcut?

Accepted Answer

A) stereotyping 
B) contrast effect 
C) halo effect 
D) selectivity 
E) assumed similarity 
A) stereotyping 
B) contrast effect 
C) halo effect 
D) selectivity 
E) assumed similarity

Question 13

________ suggests that much of what we learn comes from watching others as they succeed or fail.

Accepted Answer

A) A performance appraisal system 
B) Operant behaviour theory 
C) Behaviourally induced learning 
D) Operant learning theory 
E) Social learning theory 
A) A performance appraisal system 
B) Operant behaviour theory 
C) Behaviourally induced learning 
D) Operant learning theory 
E) Social learning theory

Question 14

In stereotyping, the observer's perception of others is influenced by the observer's own characteristics rather than by those of the person observed.

Accepted Answer

A) True 
 B)False

Question 15

If a manager thinks that all attractive employees are also productive employees, the manager is committing an error based on a halo effect.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following terms is defined as 'an employee's orientation toward the organisation in terms of his/her loyalty, identification and involvement'?

Accepted Answer

A) job involvement 
B) pay satisfaction 
C) job satisfaction 
D) self-perception 
E) organisational commitment 
A) job involvement 
B) pay satisfaction 
C) job satisfaction 
D) self-perception 
E) organisational commitment

Question 17

Employees who have a high external locus of control exhibit all but which of the following?

Accepted Answer

A) more alienated from their work setting 
B) less involved in their jobs 
C) blame co-workers for their poor performance 
D) more satisfaction with their jobs 
E) blame their bosses for poor performance 
A) more alienated from their work setting 
B) less involved in their jobs 
C) blame co-workers for their poor performance 
D) more satisfaction with their jobs 
E) blame their bosses for poor performance

Question 18

Operant conditioning argues that behaviour is a function of its consequences.

Accepted Answer

A) True 
 B)False

Question 19

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'The highway is very busy,' represents which component of an attitude?

Accepted Answer

A) cognitive 
B) affective 
C) judgmental 
D) behavioural 
E) emotive 
A) cognitive 
B) affective 
C) judgmental 
D) behavioural 
E) emotive

Question 20

If a manager is hesitant to hire older people because 'they are slow,' he/she is exhibiting what kind of perception shortcut?

Accepted Answer

A) halo effect 
B) assumed similarity 
C) selective perception 
D) horn effect 
E) stereotyping 
A) halo effect 
B) assumed similarity 
C) selective perception 
D) horn effect 
E) stereotyping

Generation Y workers typically have low expectations of themselves, but high expectations of their employers.

________ is a personality trait that measures an individual's ability to adjust his or her behaviour to external situational factors.

When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________.

Which of the following is NOT one of Holland's personality types?

A person rating high on the conventional personality type would have a good job match for all but which of the following jobs?

Which of the following is NOT one of the four dimensions of the Myers-Briggs Type Indicator?

________ refers to whether a person responds the same way over time.

A person who believes that 'the ends justify the means' would describe a person who has a high level of what personality trait?

________ is a measure of the degree to which people are pragmatic, maintain emotional distance and believe that ends can justify means.

US workers, more than Iranian workers, would likely have an external locus of control.

When an employee says, 'I make less money at this company than I could earn at another company,' he/she is reflecting the cognitive component of an attitude.

A recruiter who assumes that a candidate with high distinctions in university results also has other great job match qualities (without checking)has engaged in what type of perception shortcut?

________ suggests that much of what we learn comes from watching others as they succeed or fail.

In stereotyping, the observer's perception of others is influenced by the observer's own characteristics rather than by those of the person observed.

If a manager thinks that all attractive employees are also productive employees, the manager is committing an error based on a halo effect.

Which of the following terms is defined as 'an employee's orientation toward the organisation in terms of his/her loyalty, identification and involvement'?

Employees who have a high external locus of control exhibit all but which of the following?

Operant conditioning argues that behaviour is a function of its consequences.

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'The highway is very busy,' represents which component of an attitude?

If a manager is hesitant to hire older people because 'they are slow,' he/she is exhibiting what kind of perception shortcut?

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 15: Understanding Individual Behaviour

Generation Y workers typically have low expectations of themselves, but high expectations of their employers.

________ is a personality trait that measures an individual's ability to adjust his or her behaviour to external situational factors.

When people judge someone on the basis of the perception of a group they are a part of, they are using the shortcut called ________.

Which of the following is NOT one of Holland's personality types?

A person rating high on the conventional personality type would have a good job match for all but which of the following jobs?

Which of the following is NOT one of the four dimensions of the Myers-Briggs Type Indicator?

________ refers to whether a person responds the same way over time.

A person who believes that 'the ends justify the means' would describe a person who has a high level of what personality trait?

________ is a measure of the degree to which people are pragmatic, maintain emotional distance and believe that ends can justify means.

US workers, more than Iranian workers, would likely have an external locus of control.

When an employee says, 'I make less money at this company than I could earn at another company,' he/she is reflecting the cognitive component of an attitude.

A recruiter who assumes that a candidate with high distinctions in university results also has other great job match qualities (without checking)has engaged in what type of perception shortcut?

________ suggests that much of what we learn comes from watching others as they succeed or fail.

In stereotyping, the observer's perception of others is influenced by the observer's own characteristics rather than by those of the person observed.

If a manager thinks that all attractive employees are also productive employees, the manager is committing an error based on a halo effect.

Which of the following terms is defined as 'an employee's orientation toward the organisation in terms of his/her loyalty, identification and involvement'?

Employees who have a high external locus of control exhibit all but which of the following?

Operant conditioning argues that behaviour is a function of its consequences.

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'The highway is very busy,' represents which component of an attitude?

If a manager is hesitant to hire older people because 'they are slow,' he/she is exhibiting what kind of perception shortcut?

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Managers and Communication

Motivating Employees

Managers As Leaders

Filters