Question 1

Distinctiveness refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

Accepted Answer

A) True 
 B)False

Question 2

Attitudes are evaluative statements concerning objects, people or events.

Accepted Answer

A) True 
 B)False

Question 3

According to Skinner, if a manager wants employees to show up for work on time, which of the following should that manager do?

Accepted Answer

A) Compliment employees when they show up on time. 
B) Say nothing when employees show up late. 
C) Punish employees who arrive late. 
D) Sometimes compliment employees when they arrive late. 
E) Do not do anything, as behaviours are based on innate personality. 
A) Compliment employees when they show up on time. 
B) Say nothing when employees show up late. 
C) Punish employees who arrive late. 
D) Sometimes compliment employees when they arrive late. 
E) Do not do anything, as behaviours are based on innate personality.

Question 4

________ theory explains how we judge people differently depending on what meaning we attribute to a given behaviour.

Accepted Answer

A) Perception 
B) Social contrast 
C) Attribution 
D) Behaviour 
E) Intuitive meaning 
A) Perception 
B) Social contrast 
C) Attribution 
D) Behaviour 
E) Intuitive meaning

Question 5

The Myers-Briggs Type Indicator categorises preference for gathering data as ________.

Accepted Answer

A) extrovert or introvert 
B) feeling or thinking 
C) agreeable or disagreeable 
D) sensing or intuitive 
E) perceptive or judgmental 
A) extrovert or introvert 
B) feeling or thinking 
C) agreeable or disagreeable 
D) sensing or intuitive 
E) perceptive or judgmental

Question 6

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'so I'll wait until 7 pm to go home,' represents which component of an attitude?

Accepted Answer

A) behavioural 
B) affective 
C) cognitive 
D) judgmental 
E) emotive 
A) behavioural 
B) affective 
C) cognitive 
D) judgmental 
E) emotive

Question 7

Which of the following are major areas on which organisational behaviour focuses?

Accepted Answer

A) macro-personality traits and micro-personality traits 
B) traits and environments 
C) individual behaviour and group behaviour 
D) managerial behaviour and employee behaviour 
E) cognitive and behavioural outcomes 
A) macro-personality traits and micro-personality traits 
B) traits and environments 
C) individual behaviour and group behaviour 
D) managerial behaviour and employee behaviour 
E) cognitive and behavioural outcomes

Question 8

Being satisfied at work results in employees being productive workers.

Accepted Answer

A) True 
 B)False

Question 9

If a person who is always late for work is late once again and blames it on a train, co-workers would probably attribute that person's lateness to ________.

Accepted Answer

A) the train 
B) the individual 
C) the car 
D) an external source 
E) bad luck 
A) the train 
B) the individual 
C) the car 
D) an external source 
E) bad luck

Question 10

In the Big Five Model, all personality dimensions were found to impact job performance in the same way for all organisational roles.

Accepted Answer

A) True 
 B)False

Question 11

If your boss could be described as flexible, adaptable and tolerant, he/she would probably score high on which Myers-Briggs indicator?

Accepted Answer

A) intuitive 
B) feeling 
C) perceptive 
D) sensing 
E) extrovert 
A) intuitive 
B) feeling 
C) perceptive 
D) sensing 
E) extrovert

Question 12

Organisational behaviour is primarily concerned with group interactions.

Accepted Answer

A) True 
 B)False

Question 13

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

Accepted Answer

A) assumed similarity 
B) self-serving bias 
C) halo effect 
D) stereotyping 
E) selectivity 
A) assumed similarity 
B) self-serving bias 
C) halo effect 
D) stereotyping 
E) selectivity

Question 14

________ refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

Accepted Answer

A) Distinctiveness 
B) Perception 
C) Attribution 
D) Selection 
E) Consistency 
A) Distinctiveness 
B) Perception 
C) Attribution 
D) Selection 
E) Consistency

Question 15

People who believe that if they work hard, they will be successful would be described as having an internal locus of control.

Accepted Answer

A) True 
 B)False

Question 16

A management trainee working for a bank who says, 'Working in this industry is just not who I am as a person,' probably lacks ________.

Accepted Answer

A) organisational commitment 
B) pay satisfaction 
C) job satisfaction 
D) job involvement 
E) self-perceptions 
A) organisational commitment 
B) pay satisfaction 
C) job satisfaction 
D) job involvement 
E) self-perceptions

Question 17

Which of the following is NOT associated with the study of individuals?

Accepted Answer

A) motivation 
B) attitudes 
C) learning 
D) roles 
E) perception 
A) motivation 
B) attitudes 
C) learning 
D) roles 
E) perception

Question 18

In a short essay, discuss the four ways to shape behaviour and how a manager might use these to promote learning amongst his or her staff.

Accepted Answer

There are four ways to shape behaviour:

Question 19

Results of a study of the Big Five Model include ________.

Accepted Answer

A) introversion predicted performance in managerial positions 
B) calm workers perform better than nervous ones 
C) conscientiousness predicted job performance 
D) emotional security was positively related to job performance 
E) openness to experience was unimportant in predicting training competency 
A) introversion predicted performance in managerial positions 
B) calm workers perform better than nervous ones 
C) conscientiousness predicted job performance 
D) emotional security was positively related to job performance 
E) openness to experience was unimportant in predicting training competency

Question 20

The six important behaviours typically studied in organisational behaviour are employee productivity, absenteeism, turnover, organisational citizenship behaviour, workplace misbehaviour and ________.

Accepted Answer

A) creativity 
B) individualism 
C) risk taking 
D) pay satisfaction 
E) job satisfaction 
A) creativity 
B) individualism 
C) risk taking 
D) pay satisfaction 
E) job satisfaction

Distinctiveness refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

Attitudes are evaluative statements concerning objects, people or events.

According to Skinner, if a manager wants employees to show up for work on time, which of the following should that manager do?

________ theory explains how we judge people differently depending on what meaning we attribute to a given behaviour.

The Myers-Briggs Type Indicator categorises preference for gathering data as ________.

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'so I'll wait until 7 pm to go home,' represents which component of an attitude?

Which of the following are major areas on which organisational behaviour focuses?

Being satisfied at work results in employees being productive workers.

If a person who is always late for work is late once again and blames it on a train, co-workers would probably attribute that person's lateness to ________.

In the Big Five Model, all personality dimensions were found to impact job performance in the same way for all organisational roles.

If your boss could be described as flexible, adaptable and tolerant, he/she would probably score high on which Myers-Briggs indicator?

Organisational behaviour is primarily concerned with group interactions.

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

________ refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

People who believe that if they work hard, they will be successful would be described as having an internal locus of control.

A management trainee working for a bank who says, 'Working in this industry is just not who I am as a person,' probably lacks ________.

Which of the following is NOT associated with the study of individuals?

In a short essay, discuss the four ways to shape behaviour and how a manager might use these to promote learning amongst his or her staff.

Results of a study of the Big Five Model include ________.

The six important behaviours typically studied in organisational behaviour are employee productivity, absenteeism, turnover, organisational citizenship behaviour, workplace misbehaviour and ________.

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 15: Understanding Individual Behaviour

Distinctiveness refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

Attitudes are evaluative statements concerning objects, people or events.

According to Skinner, if a manager wants employees to show up for work on time, which of the following should that manager do?

________ theory explains how we judge people differently depending on what meaning we attribute to a given behaviour.

The Myers-Briggs Type Indicator categorises preference for gathering data as ________.

In the statement, 'The highway is very busy at 5 pm and is scary to drive on, so I'll wait until 7 pm to go home,' the phrase, 'so I'll wait until 7 pm to go home,' represents which component of an attitude?

Which of the following are major areas on which organisational behaviour focuses?

Being satisfied at work results in employees being productive workers.

If a person who is always late for work is late once again and blames it on a train, co-workers would probably attribute that person's lateness to ________.

In the Big Five Model, all personality dimensions were found to impact job performance in the same way for all organisational roles.

If your boss could be described as flexible, adaptable and tolerant, he/she would probably score high on which Myers-Briggs indicator?

Organisational behaviour is primarily concerned with group interactions.

In ________, the observer's perception of others is influenced more by the observer's own characteristics than by those of the person observed.

________ refers to whether an individual displays a behaviour in many situations or whether it's particular to one situation.

People who believe that if they work hard, they will be successful would be described as having an internal locus of control.

A management trainee working for a bank who says, 'Working in this industry is just not who I am as a person,' probably lacks ________.

Which of the following is NOT associated with the study of individuals?

In a short essay, discuss the four ways to shape behaviour and how a manager might use these to promote learning amongst his or her staff.

Results of a study of the Big Five Model include ________.

The six important behaviours typically studied in organisational behaviour are employee productivity, absenteeism, turnover, organisational citizenship behaviour, workplace misbehaviour and ________.

Introduction to Organisations and Management

Management Yesterday and Today

Environment and Organisational Culture: the Constraints

Managing in a Global Environment

Social Responsibility and Managerial Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Managing Operations

Organisational Structure and Design

Managing Teams

Managing Human Resources

Managers and Communication

Motivating Employees

Managers As Leaders

Filters