Exam 10: Pricing Strategies: Understanding and Capturing Customer Value

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The manager of the local McDonald's franchise in Bankstown had recently had her request to participate in cooperative advertising,like the other McDonald's in her district,refused by Head Office.Now she is irritated and demands fairness in treatment.This is an example of horizontal conflict.

(True/False)
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The producer and the final consumer are part of every type of marketing channel.

(True/False)
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A firm located in a seaport town sells rock,gravel and sand to local markets.It has just been awarded a large contract with a company 500 miles down the coast.Management should consider switching from truck to ________ transport.

(Multiple Choice)
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To reduce inventory management costs,many companies use a system called ________,which involves carrying only small inventories of parts or merchandise,often only enough for a few days of operation.

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Which of the following is an example of a multichannel distribution system?

(Multiple Choice)
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Logistics,more than almost any other marketing activity,affects the environment and a firm's environmental sustainability efforts.

(True/False)
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Two or more outlets that are commonly owned and controlled,employ central buying and merchandising,and sell similar lines of merchandise are known as ________.

(Multiple Choice)
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Which of the following lists of intermodal transportation combinations means rail and trucks,water and trucks,and water and rail?

(Multiple Choice)
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Wholesalers today are increasing the number of lines they carry,choosing to carry a wider assortment in an effort to attract a broader mix of customers.

(True/False)
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Producers who can afford to set up their own channels are unlikely to use intermediaries.

(True/False)
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Which of the following are the three major types of vertical marketing systems?

(Multiple Choice)
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The goal of channels in the service sector is to make the service ________.

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Channel conflict is always damaging and managers should do all they can to eradicate it altogether.

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In moving goods,managers try to choose a set of warehouses (stocking points),or cross-docking points,and transportation carriers that will deliver finished goods to final destinations in the desired ________ and\or at the lowest ________.

(Essay)
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The Beta Corporation retains outright ownership of all members of its distribution channel.Beta's channel would be best described as a(n)________.

(Multiple Choice)
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The total cost of logistics is minimal and can amount to just 5-10 per cent of a product's cost.

(True/False)
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The supply chain management involves many activities and decisions related to marketing channels and logistics.Which of the following would NOT be a supply chain management decision?

(Multiple Choice)
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As marketing manager for Globe Imports and Exports,you want to start reaping the benefits of a multichannel distribution system.You will likely enjoy all of the following EXCEPT which one?

(Multiple Choice)
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All activities involved in selling goods or services directly to final consumers for their personal,non-business use is known as ________.

(Essay)
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A store that carries a narrow product line with a deep assortment within that line is called a ________.

(Multiple Choice)
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