Question 1

Which level of management is responsible for the overall performance and effectiveness of the firm?

Accepted Answer

A)  Top managers 
B)  First-line managers 
C)  Middle managers 
D)  Supervisory managers 
E)  Human resource managers 
A)  Top managers 
B)  First-line managers 
C)  Middle managers 
D)  Supervisory managers 
E)  Human resource managers

Question 2

Increasing sales by 4 percent in the next eight months is an example of what kind of goal?

Accepted Answer

A)  Tactical 
B)  Strategic 
C)  Short-term 
D)  Intermediate 
E)  Long-term 
A)  Tactical 
B)  Strategic 
C)  Short-term 
D)  Intermediate 
E)  Long-term

Question 3

Which description identifies the organizing function of the management process?

Accepted Answer

A)  Guiding and motivating employees to meet organizational objectives 
B)  Determining how best to arrange an organization's resources into a coherent structure 
C)  Scanning the business environment for threats and opportunities 
D)  Monitoring an organization's performance to ensure that it is meeting its goals 
E)  Determining what an organization needs to do and how best to get it done 
A)  Guiding and motivating employees to meet organizational objectives 
B)  Determining how best to arrange an organization's resources into a coherent structure 
C)  Scanning the business environment for threats and opportunities 
D)  Monitoring an organization's performance to ensure that it is meeting its goals 
E)  Determining what an organization needs to do and how best to get it done

Question 4

The starting point in effective management is setting goals.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following managers are directly responsible for getting products from producers to consumers?

Accepted Answer

A)  Human resource managers 
B)  Public relations managers 
C)  Information managers 
D)  Marketing managers 
E)  Financial managers 
A)  Human resource managers 
B)  Public relations managers 
C)  Information managers 
D)  Marketing managers 
E)  Financial managers

Question 6

Changes in technology will result in a decrease in the amount of information that managers will use to make decisions.

Accepted Answer

A) True 
 B)False

Question 7

Identify and explain the four types of decisional roles and the function of each role.

Accepted Answer

The information acquired by the manager

Question 8

Long-term goals are derived directly from a firm's mission statement.

Accepted Answer

A) True 
 B)False

Question 9

The managerial role characterized by the ability to gather and disseminate communications and areas of interest is referred to as

Accepted Answer

A)  interpersonal. 
B)  resource allocator. 
C)  decisional. 
D)  disturbance handler. 
E)  informational. 
A)  interpersonal. 
B)  resource allocator. 
C)  decisional. 
D)  disturbance handler. 
E)  informational.

Question 10

When an organization analyzes its internal strengths and weaknesses, it is conducting an organizational analysis.

Accepted Answer

A) True 
 B)False

Question 11

When a sales manager compares actual sales to the quarterly sales quota, he or she is performing the controlling function of management.

Accepted Answer

A) True 
 B)False

Question 12

Titles such as plant manager, operations manager, and division manager designate which level of management?

Accepted Answer

A)  First-line managers 
B)  Middle managers 
C)  Top managers 
D)  Supervisors 
E)  Technology managers 
A)  First-line managers 
B)  Middle managers 
C)  Top managers 
D)  Supervisors 
E)  Technology managers

Question 13

Which of the following managers are responsible for planning and overseeing the firm's accounting functions?

Accepted Answer

A)  Financial managers 
B)  Information managers 
C)  Production managers 
D)  Human resource managers 
E)  Marketing managers 
A)  Financial managers 
B)  Information managers 
C)  Production managers 
D)  Human resource managers 
E)  Marketing managers

Question 14

Define the term corporate culture.

Accepted Answer

Corporate culture is the share

Question 15

What type of skills requires defining problems and selecting the best course of action to take?

Accepted Answer

A)  Human relations skills 
B)  Production skills 
C)  Conceptual skills 
D)  Decision-making skills 
E)  Technical skills 
A)  Human relations skills 
B)  Production skills 
C)  Conceptual skills 
D)  Decision-making skills 
E)  Technical skills

Question 16

Which of the following is the heart of the strategy formulation process and requires comparing threats and opportunities against strengths and weaknesses?

Accepted Answer

A)  Organizational analysis 
B)  Matching the organization and its environment 
C)  Analyzing the organization and the environment 
D)  Setting strategic goals and mission statements 
E)  Conducting an analysis using SWOT techniques 
A)  Organizational analysis 
B)  Matching the organization and its environment 
C)  Analyzing the organization and the environment 
D)  Setting strategic goals and mission statements 
E)  Conducting an analysis using SWOT techniques

Question 17

A firm first sets its strategies and then focuses attention on goals to accomplish them.

Accepted Answer

A) True 
 B)False

Question 18

It is not possible to change an organization's corporate culture.

Accepted Answer

A) True 
 B)False

Question 19

Effective crisis management involves having a contingency plan for emergencies.

Accepted Answer

A) True 
 B)False

Question 20

Which variable of SWOT analysis identifies changing consumer tastes, hostile takeover offers, and new government regulations?

Accepted Answer

A)  Threats 
B)  Opportunities 
C)  Strategies 
D)  Internal factors 
E)  Weaknesses 
A)  Threats 
B)  Opportunities 
C)  Strategies 
D)  Internal factors 
E)  Weaknesses

Which level of management is responsible for the overall performance and effectiveness of the firm?

Increasing sales by 4 percent in the next eight months is an example of what kind of goal?

Which description identifies the organizing function of the management process?

The starting point in effective management is setting goals.

Which of the following managers are directly responsible for getting products from producers to consumers?

Changes in technology will result in a decrease in the amount of information that managers will use to make decisions.

Identify and explain the four types of decisional roles and the function of each role.

Long-term goals are derived directly from a firm's mission statement.

The managerial role characterized by the ability to gather and disseminate communications and areas of interest is referred to as

When an organization analyzes its internal strengths and weaknesses, it is conducting an organizational analysis.

When a sales manager compares actual sales to the quarterly sales quota, he or she is performing the controlling function of management.

Titles such as plant manager, operations manager, and division manager designate which level of management?

Which of the following managers are responsible for planning and overseeing the firm's accounting functions?

Define the term corporate culture.

What type of skills requires defining problems and selecting the best course of action to take?

Which of the following is the heart of the strategy formulation process and requires comparing threats and opportunities against strengths and weaknesses?

A firm first sets its strategies and then focuses attention on goals to accomplish them.

It is not possible to change an organization's corporate culture.

Effective crisis management involves having a contingency plan for emergencies.

Which variable of SWOT analysis identifies changing consumer tastes, hostile takeover offers, and new government regulations?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters

Exam 5: Managing the Business

Which level of management is responsible for the overall performance and effectiveness of the firm?

Increasing sales by 4 percent in the next eight months is an example of what kind of goal?

Which description identifies the organizing function of the management process?

The starting point in effective management is setting goals.

Which of the following managers are directly responsible for getting products from producers to consumers?

Changes in technology will result in a decrease in the amount of information that managers will use to make decisions.

Identify and explain the four types of decisional roles and the function of each role.

Long-term goals are derived directly from a firm's mission statement.

The managerial role characterized by the ability to gather and disseminate communications and areas of interest is referred to as

When an organization analyzes its internal strengths and weaknesses, it is conducting an organizational analysis.

When a sales manager compares actual sales to the quarterly sales quota, he or she is performing the controlling function of management.

Titles such as plant manager, operations manager, and division manager designate which level of management?

Which of the following managers are responsible for planning and overseeing the firm's accounting functions?

Define the term corporate culture.

What type of skills requires defining problems and selecting the best course of action to take?

Which of the following is the heart of the strategy formulation process and requires comparing threats and opportunities against strengths and weaknesses?

A firm first sets its strategies and then focuses attention on goals to accomplish them.

It is not possible to change an organization's corporate culture.

Effective crisis management involves having a contingency plan for emergencies.

Which variable of SWOT analysis identifies changing consumer tastes, hostile takeover offers, and new government regulations?

The U.S. Business Environment

Understanding Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

Understanding the Global Context of Business

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Developing and Pricing Products

Distributing and Promoting Products

Information Technology (IT)for Business

The Role of Accountants and Accounting Information

Understanding Money and the Role of Banking

Managing Business Finances

Filters