Exam 5: Managing the Business

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Which of the following BEST describes a mission?

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What type of skill is needed to understand foreign markets, cultural differences, and motives of foreign rivals?

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What identifies performance targets used by organizations and their managers to measure success or failure at every level?

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Corporate culture influences management's philosophy, style, and behavior.

(True/False)
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Doubling the number of merchants participating in a sales program over the next 10 years is an example of a long-term goal.

(True/False)
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Strategy has a wider scope than planning.

(True/False)
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What is a mission statement?

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Which element of an organization is defined by shared experiences, stories, beliefs, and norms?

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If an organization sets out to increase its share of the snack food market by 10 percent during the next eight years, what kind of goal is the organization setting?

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Differentiate among strategic, tactical, and operational plans.

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Which of the following BEST describes a business strategy?

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Managers have many roles within the organization. Discuss the interpersonal roles of managers and how those roles affect the organization.

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Who is responsible for designing and implementing systems to gather, organize, and distribute facts and data essential for the running of the company?

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What does e-partnering involve?

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When a company attempts to change its culture, what must take place to give the new culture solid shape within the firm?

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Which aspect of the management process involves determining what the organization needs to do and how best to get it done?

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A strong corporate culture directs employees' efforts and helps everyone work toward the same goals.

(True/False)
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What of the following indicates an organization's reason for being?

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Corporate culture is largely a result of state and local laws and regulations.

(True/False)
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The last step in the decision-making process is the selection of the best alternative.

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