Question 1

Understanding responses are important because they

Accepted Answer

A)  help an interviewee explore themselves at deeper levels. 
B)  help the interviewee decide what action to take. 
C)  indicate what the interviewee should not do. 
D)  make an interviewee feel good. 
A)  help an interviewee explore themselves at deeper levels. 
B)  help the interviewee decide what action to take. 
C)  indicate what the interviewee should not do. 
D)  make an interviewee feel good. A

Question 2

Given what you have read in this chapter,design a training program for law enforcement officers teaching interrogation techniques that will reduce the errors associated with interviewing.

Accepted Answer

To design a training program for law enforcement officers teaching interrogation techniques that will reduce errors associated with interviewing, several key components should be included.

First, the training program should emphasize the importance of building rapport and establishing a positive relationship with the interviewee. This can help to reduce the likelihood of false confessions or inaccurate information being provided during the interview process.

Second, the program should focus on teaching officers effective communication skills, including active listening and open-ended questioning techniques. This can help to ensure that the information obtained during the interview is accurate and reliable.

Additionally, the training program should include instruction on the potential biases and cognitive errors that can impact the interviewing process. This can help officers to recognize and mitigate these biases, reducing the likelihood of errors in the information obtained.

Furthermore, the program should provide guidance on the use of evidence-based interviewing techniques, such as the PEACE model or the Reid technique, that have been shown to improve the accuracy of information obtained during interviews.

Finally, the training program should include practical exercises and simulations to allow officers to practice and refine their interviewing skills in a controlled environment.

By incorporating these components into the training program, law enforcement officers can be better equipped to conduct interviews in a way that reduces errors and improves the accuracy of the information obtained.

Question 3

The fact that Roger is more impressed by how much his therapist appeared to care,rather than the numerous diplomas and certificates on the therapist's walls,suggests that Roger will likely evaluate the quality of the interview as

Accepted Answer

A)  poor. 
B)  average. 
C)  high. 
D)  indeterminate. 
A)  poor. 
B)  average. 
C)  high. 
D)  indeterminate. C

Question 4

This type of interview begins with an open-ended question with the interviewer "listening,facilitating,and clarifying."

Accepted Answer

A)  evaluation 
B)  employment 
C)  mental status 
D)  case history 
A)  evaluation 
B)  employment 
C)  mental status 
D)  case history

Question 5

Which of the following is true of interview reliability?

Accepted Answer

A)  It usually focuses on inter-interviewer agreement. 
B)  It can be seriously degraded by the halo effect. 
C)  It is typically quite high. 
D)  It is equivalent to reliability for standardized tests. 
A)  It usually focuses on inter-interviewer agreement. 
B)  It can be seriously degraded by the halo effect. 
C)  It is typically quite high. 
D)  It is equivalent to reliability for standardized tests.

Question 6

In response to the statement "My boss yelled at me today," which of the following statements is most likely to keep the interaction flowing?

Accepted Answer

A)  Your boss must be a real jerk. 
B)  What did you do wrong? 
C)  Don't worry;I'm sure it's no big deal. 
D)  That sounds very unpleasant. 
A)  Your boss must be a real jerk. 
B)  What did you do wrong? 
C)  Don't worry;I'm sure it's no big deal. 
D)  That sounds very unpleasant.

Question 7

Deliberately inducing discomfort or anxiety in an interviewee

Accepted Answer

A)  should always be avoided. 
B)  is likely to increase how much information an interviewee reveals. 
C)  is related to the interviewer's training. 
D)  is appropriate for certain types of interviews. 
A)  should always be avoided. 
B)  is likely to increase how much information an interviewee reveals. 
C)  is related to the interviewer's training. 
D)  is appropriate for certain types of interviews.

Question 8

One study (Saccuzzo,1975)found that the most important factor in a patient's evaluations of the quality of an interview was

Accepted Answer

A)  the seriousness of their concerns. 
B)  their mood state. 
C)  the therapist's orientation. 
D)  their perceptions of the interviewer's feelings. 
A)  the seriousness of their concerns. 
B)  their mood state. 
C)  the therapist's orientation. 
D)  their perceptions of the interviewer's feelings.

Question 9

Making understanding responses is sometimes referred to as

Accepted Answer

A)  active listening. 
B)  empathic accuracy. 
C)  paraphrasing. 
D)  transitions. 
A)  active listening. 
B)  empathic accuracy. 
C)  paraphrasing. 
D)  transitions.

Question 10

"Don't worry,everything will be all right" is an example of

Accepted Answer

A)  a probing statement. 
B)  a clarification statement. 
C)  false reassurance. 
D)  verbatim playback. 
A)  a probing statement. 
B)  a clarification statement. 
C)  false reassurance. 
D)  verbatim playback.

Question 11

Which of the following directs anger toward the interviewee?

Accepted Answer

A)  evaluative statements 
B)  probing statements 
C)  hostile statements 
D)  reassuring statement 
A)  evaluative statements 
B)  probing statements 
C)  hostile statements 
D)  reassuring statement

Question 12

What two types of statements go just beyond the interviewee's response?

Accepted Answer

A)  clarification and transition 
B)  clarification and summarizing 
C)  clarification and verbatim playback 
D)  paraphrasing and restatement 
A)  clarification and transition 
B)  clarification and summarizing 
C)  clarification and verbatim playback 
D)  paraphrasing and restatement

Question 13

According to Carkhuff and Berenson,a level one response

Accepted Answer

A)  communicates some awareness of the meaning of a statement. 
B)  is interchangeable with the interviewee's statement. 
C)  goes beyond the statement given. 
D)  bears little relationship to the interviewee's response. 
A)  communicates some awareness of the meaning of a statement. 
B)  is interchangeable with the interviewee's statement. 
C)  goes beyond the statement given. 
D)  bears little relationship to the interviewee's response.

Question 14

Which of the following differentiates between an interview and psychological tests in general?

Accepted Answer

A)  how they are evaluated 
B)  whether they are administered individually or in groups 
C)  whether there is a standardized format 
D)  their importance for gathering information in clinical settings 
A)  how they are evaluated 
B)  whether they are administered individually or in groups 
C)  whether there is a standardized format 
D)  their importance for gathering information in clinical settings

Question 15

Structured clinical interviews have been criticized because

Accepted Answer

A)  they rely completely on self-report data. 
B)  reliability is very low. 
C)  they are very brief. 
D)  it is difficult to define a specific group. 
A)  they rely completely on self-report data. 
B)  reliability is very low. 
C)  they are very brief. 
D)  it is difficult to define a specific group.

Question 16

"Don't worry,everything will be alright" is an example of

Accepted Answer

A)  a facilitative response. 
B)  a confrontational response. 
C)  an effective response. 
D)  a response to be avoided. 
A)  a facilitative response. 
B)  a confrontational response. 
C)  an effective response. 
D)  a response to be avoided.

Question 17

A verbatim playback

Accepted Answer

A)  communicates empathy. 
B)  is less like the interviewee's response than a paraphrase. 
C)  adds to the interviewee's response. 
D)  is a repeat of the interviewee's last response. 
A)  communicates empathy. 
B)  is less like the interviewee's response than a paraphrase. 
C)  adds to the interviewee's response. 
D)  is a repeat of the interviewee's last response.

Question 18

The reciprocal nature of interviewing means

Accepted Answer

A)  the participants of an interview do not influence each other's mood. 
B)  the participants of an interview are interdependent upon and influence each other. 
C)  an interview involves high activity among both participants. 
D)  if the interviewer is tense and anxious,the interviewee will tend to calm down. 
A)  the participants of an interview do not influence each other's mood. 
B)  the participants of an interview are interdependent upon and influence each other. 
C)  an interview involves high activity among both participants. 
D)  if the interviewer is tense and anxious,the interviewee will tend to calm down.

Question 19

Why is the question "Why?" to be avoided in interviews?

Accepted Answer

A)  It is too open-ended and is ineffective in gathering needed information. 
B)  It demands that interviewees explain their behavior and may be perceived as judgmental. 
C)  It encourages interviewees to launch long explanations rather than addressing real issues. 
D)  People are generally not very good at analyzing "why" questions to explain specific behaviors. 
A)  It is too open-ended and is ineffective in gathering needed information. 
B)  It demands that interviewees explain their behavior and may be perceived as judgmental. 
C)  It encourages interviewees to launch long explanations rather than addressing real issues. 
D)  People are generally not very good at analyzing "why" questions to explain specific behaviors.

Question 20

In an effective interview,the interviewer maintains face-to-face contact and ____ to keep the interactions flowing.

Accepted Answer

A)  exerts minimal effort 
B)  avoids directing the conversation 
C)  exerts a great deal of effort 
D)  uses closed-ended questions 
A)  exerts minimal effort 
B)  avoids directing the conversation 
C)  exerts a great deal of effort 
D)  uses closed-ended questions

Understanding responses are important because they

Given what you have read in this chapter,design a training program for law enforcement officers teaching interrogation techniques that will reduce the errors associated with interviewing.

The fact that Roger is more impressed by how much his therapist appeared to care,rather than the numerous diplomas and certificates on the therapist's walls,suggests that Roger will likely evaluate the quality of the interview as

This type of interview begins with an open-ended question with the interviewer "listening,facilitating,and clarifying."

Which of the following is true of interview reliability?

In response to the statement "My boss yelled at me today," which of the following statements is most likely to keep the interaction flowing?

Deliberately inducing discomfort or anxiety in an interviewee

One study (Saccuzzo,1975)found that the most important factor in a patient's evaluations of the quality of an interview was

Making understanding responses is sometimes referred to as

"Don't worry,everything will be all right" is an example of

Which of the following directs anger toward the interviewee?

What two types of statements go just beyond the interviewee's response?

According to Carkhuff and Berenson,a level one response

Which of the following differentiates between an interview and psychological tests in general?

Structured clinical interviews have been criticized because

"Don't worry,everything will be alright" is an example of

A verbatim playback

The reciprocal nature of interviewing means

Why is the question "Why?" to be avoided in interviews?

In an effective interview,the interviewer maintains face-to-face contact and ____ to keep the interactions flowing.

Introduction

Norms and Basic Statistics for Testing

Correlation and Regression

Reliability

Validity

Test Bias

Writing and Evaluating Test Items

Theories of Intelligence and the Binet Scales

The Wechsler Intelligence Scales: Wais-Iv, wisc-Iv, and Wppsi-III

Other Individual Tests of Ability in Education and Special Education

Standardized Tests in Education, civil Service, and the Military

Applications in Clinical and Counseling Settings

Projective Personality Tests

Computers and Basic Psychological Science in Testing

Testing in Counseling Psychology

Testing in Health Psychology and Health Care

Testing in Industrial and Business Settings

Ethics and the Future of Psychological Testing

Filters

Exam 8: Interviewing Techniques

Understanding responses are important because they

Given what you have read in this chapter,design a training program for law enforcement officers teaching interrogation techniques that will reduce the errors associated with interviewing.

The fact that Roger is more impressed by how much his therapist appeared to care,rather than the numerous diplomas and certificates on the therapist's walls,suggests that Roger will likely evaluate the quality of the interview as

This type of interview begins with an open-ended question with the interviewer "listening,facilitating,and clarifying."

Which of the following is true of interview reliability?

In response to the statement "My boss yelled at me today," which of the following statements is most likely to keep the interaction flowing?

Deliberately inducing discomfort or anxiety in an interviewee

One study (Saccuzzo,1975)found that the most important factor in a patient's evaluations of the quality of an interview was

Making understanding responses is sometimes referred to as

"Don't worry,everything will be all right" is an example of

Which of the following directs anger toward the interviewee?

What two types of statements go just beyond the interviewee's response?

According to Carkhuff and Berenson,a level one response

Which of the following differentiates between an interview and psychological tests in general?

Structured clinical interviews have been criticized because

"Don't worry,everything will be alright" is an example of

A verbatim playback

The reciprocal nature of interviewing means

Why is the question "Why?" to be avoided in interviews?

In an effective interview,the interviewer maintains face-to-face contact and ____ to keep the interactions flowing.

Introduction

Norms and Basic Statistics for Testing

Correlation and Regression

Reliability

Validity

Test Bias

Writing and Evaluating Test Items

Theories of Intelligence and the Binet Scales

The Wechsler Intelligence Scales: Wais-Iv, wisc-Iv, and Wppsi-III

Other Individual Tests of Ability in Education and Special Education

Standardized Tests in Education, civil Service, and the Military

Applications in Clinical and Counseling Settings

Projective Personality Tests

Computers and Basic Psychological Science in Testing

Testing in Counseling Psychology

Testing in Health Psychology and Health Care

Testing in Industrial and Business Settings

Ethics and the Future of Psychological Testing

Filters