Exam 8: Interviewing Techniques

Some of the foreign-based corporations in Hong Kong require their employees who transfer to Hong Kong to learn something about the culture and the language,even though English is commonly spoken.These businesses are clearly concerned with errors associated with

A discrepancy between ____ is NOT one of the types of discrepancy that was identified by Carkhuff (1969).

Susan just stated that she hates her brother.Which of the following statements is likely to keep the conversation flowing?

Which of the following responses would be the most likely to lead the interviewee to elaborate on his or her responses?

The tendency to judge on the basis of one outstanding characteristic is called

Criminal interrogations can result in misleading information if an interrogator is highly active because

Dr.Daniels spoke with several members of the family in order to obtain developmental information about the problems being experienced by his adolescent client.This best exemplifies a(n)____ interview.

Good interview behavior is more a matter of ____ than ____.

In social psychology,the degree to which people share a feeling of understanding,mutual respect,and similarity is known as

Because they were interviewing for a public relations position that would involve dealing with very volatile situations on very short notice,the MEM Oil Co.deliberately induced a degree of anxiety in the interview process.They were using a technique known as the ____ interview.

Thorndike (1920)called the tendency to judge specific traits on the basis of general impressions the

Maloney and Ward suggest that an interviewer listen,facilitate,and clarify during the initial phases in a(n)

By replacing "why?" statements with "tell me" or "how?" statements,an interviewer can occasionally make wise use of ____ statements.

Attempts to measure understanding began with the work of

David had graduated and secured two job interviews.He was quite nervous and in one interview,the interview team bickered among themselves and was rude to each other.In the other,the interview team was calm,relaxed,and welcoming.When he later thought about the interviews,David described himself as feeling very tense and even frightened in the first interview,and calm and confident in the second one.This is consistent with the idea of

What is a special type of interview used primarily to diagnose psychosis,brain damage,and other major mental health problems?

Kaplan and Saccuzzo recommend the use of direct questioning at the end of an evaluation interview under particular circumstances.Which of the following is NOT one of them?

During a job interview,Geoffrey found his behavior began to mimic the behavior of the nervous and disorganized interviewer.This is best described as an example of

Experienced interviewers tend to