Question 1

Which type of tool helps project managers identify bottlenecks in project development?

Accepted Answer

A)  internal integration tools 
B)  external integration tools 
C)  formal planning and control tools 
D)  both B and C 
A)  internal integration tools 
B)  external integration tools 
C)  formal planning and control tools 
D)  both B and C

Question 2

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

Accepted Answer

A) True 
 B)False

Question 3

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.

Accepted Answer

A) True 
 B)False

Question 4

In working with ROPMs and options valuation, a call option is a(n)

Accepted Answer

A)  obligation to purchase an asset at a later date at a fixed price. 
B)  obligation to either purchase or sell an asset at a later date at a strike price. 
C)  right to purchase an asset at a later date at a strike price. 
D)  right to purchase or sell an asset at a later date at a fixed price. 
A)  obligation to purchase an asset at a later date at a fixed price. 
B)  obligation to either purchase or sell an asset at a later date at a strike price. 
C)  right to purchase an asset at a later date at a strike price. 
D)  right to purchase or sell an asset at a later date at a fixed price.

Question 5

At the top of the management structure for information systems projects in a large company is

Accepted Answer

A)  project management. 
B)  the CIO. 
C)  the corporate strategic planning group. 
D)  the board of directors. 
A)  project management. 
B)  the CIO. 
C)  the corporate strategic planning group. 
D)  the board of directors.

Question 6

In one strategic approach to determining information requirements, managers select a small number of ________ that reflect firm success and profitability.

Accepted Answer

KPIs, key

Question 7

On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.

Accepted Answer

A)  30 
B)  40 
C)  50 
D)  60 
A)  30 
B)  40 
C)  50 
D)  60

Question 8

The ________ reviews and approves plans for systems in all divisions.

Accepted Answer

A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee 
A)  project management group 
B)  project team 
C)  IS steering committee 
D)  corporate strategic planning committee

Question 9

Which of the following projects is the riskiest?

Accepted Answer

A)  a project that managers are concerned will affect their roles and job descriptions 
B)  a project that requires technical expertise that your firm's IT employees do not have 
C)  a project that has a strict deadline, or sales will suffer 
D)  a project that will automate many clerical duties 
A)  a project that managers are concerned will affect their roles and job descriptions 
B)  a project that requires technical expertise that your firm's IT employees do not have 
C)  a project that has a strict deadline, or sales will suffer 
D)  a project that will automate many clerical duties

Question 10

The criteria used for evaluation in a scoring model are usually determined by

Accepted Answer

A)  lengthy discussions among the decision-making group. 
B)  portfolio analysis. 
C)  the IS steering committee. 
D)  systems analysts. 
A)  lengthy discussions among the decision-making group. 
B)  portfolio analysis. 
C)  the IS steering committee. 
D)  systems analysts.

Question 11

You have been hired as a consultant to make recommendations for Smarty's, a healthy fast-food chain that is undergoing major expansion and is in need of a supply chain planning system. They are evaluating two commercially available software packages. What systems evaluation model will help them assess and compare the two packages? How does this model work?

Accepted Answer

A scoring model can be used for selectin

Question 12

Which method is used to assign weights to various features of a system?

Accepted Answer

A)  information systems plan 
B)  scoring model 
C)  portfolio analysis 
D)  TCO 
A)  information systems plan 
B)  scoring model 
C)  portfolio analysis 
D)  TCO

Question 13

All of the following are intangible benefits of information systems except

Accepted Answer

A)  improved asset utilization. 
B)  increased organizational learning. 
C)  improved operations. 
D)  reduced workforce. 
A)  improved asset utilization. 
B)  increased organizational learning. 
C)  improved operations. 
D)  reduced workforce.

Question 14

The ________ is the part of the system that users interact with.

Accepted Answer

The answer of The ________ is the part of the...

Question 15

Internal integration tools

Accepted Answer

A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels. 
A)  enable a project to have sufficient technical support for project management and development. 
B)  enable a project manager to properly document and monitor project plans. 
C)  portray a project as a network diagram with numbered nodes representing project tasks. 
D)  consist of ways to link the work of the implementation team with users at all organization levels.

Question 16

In sociotechnical design

Accepted Answer

A)  separate sets of technical and social design solutions are developed and compared. 
B)  ergonomic features of a system and the system's technical design are given equal importance. 
C)  systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. 
D)  all of the above. 
A)  separate sets of technical and social design solutions are developed and compared. 
B)  ergonomic features of a system and the system's technical design are given equal importance. 
C)  systems analysts with proven backgrounds in sociological concerns rate and compare a system's social and technical aspects. 
D)  all of the above.

Question 17

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Accepted Answer

The answer of A(n) ________ is a method for deciding...

Question 18

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

Accepted Answer

A)  PERT chart 
B)  Gantt chart 
C)  both A and B 
D)  neither A nor B 
A)  PERT chart 
B)  Gantt chart 
C)  both A and B 
D)  neither A nor B

Question 19

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

Accepted Answer

A) True 
 B)False

Question 20

The most widely used project management software today is

Accepted Answer

A)  Vertabase. 
B)  IBM Project Guide. 
C)  Microsoft Project. 
D)  Microsoft Excel. 
A)  Vertabase. 
B)  IBM Project Guide. 
C)  Microsoft Project. 
D)  Microsoft Excel.

Which type of tool helps project managers identify bottlenecks in project development?

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.

In working with ROPMs and options valuation, a call option is a(n)

At the top of the management structure for information systems projects in a large company is

In one strategic approach to determining information requirements, managers select a small number of ________ that reflect firm success and profitability.

On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.

The ________ reviews and approves plans for systems in all divisions.

Which of the following projects is the riskiest?

The criteria used for evaluation in a scoring model are usually determined by

Which method is used to assign weights to various features of a system?

All of the following are intangible benefits of information systems except

The ________ is the part of the system that users interact with.

Internal integration tools

In sociotechnical design

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

The most widely used project management software today is

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters

Exam 14: Managing Projects

Which type of tool helps project managers identify bottlenecks in project development?

If an intended benefit of an IT project is improved decision making, managers should develop a set of metrics to quantify the value of an improved decision.

The systems analyst is the catalyst for the entire change process and is responsible for making sure that everyone involved accepts the changes created by a new system.

In working with ROPMs and options valuation, a call option is a(n)

At the top of the management structure for information systems projects in a large company is

In one strategic approach to determining information requirements, managers select a small number of ________ that reflect firm success and profitability.

On average, private sector IT projects underestimated budget and delivery time of systems by ________ percent.

The ________ reviews and approves plans for systems in all divisions.

Which of the following projects is the riskiest?

The criteria used for evaluation in a scoring model are usually determined by

Which method is used to assign weights to various features of a system?

All of the following are intangible benefits of information systems except

The ________ is the part of the system that users interact with.

Internal integration tools

In sociotechnical design

A(n) ________ is a method for deciding among alternative systems based on a system of ratings for selected objectives.

Which type of planning tool shows each task as a horizontal bar whose length is proportional to the time required to complete it?

The information systems steering committee is composed of information systems managers and end-user managers responsible for overseeing several specific information systems projects.

The most widely used project management software today is

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

IT Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Enhancing Decision Making

Building Information Systems

Managing Global Systems

Filters