Exam 9: The New Venture Team, Small Firm Management, and Managing Human Resources

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Business policies are basic statements that serve as guidelines for managerial decision making.

(True/False)
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Keith started a new venture retrofitting homes for the elderly.He finds unique ways to install safety features in a very economical manner,saving his clients lots of money.Which common characteristic of a business founder does Keith exhibit?

(Multiple Choice)
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Temporary help agencies are good sources of employees when extensive training is required.

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What are the three critical areas of knowledge required to effectively launch a new business venture?

(Multiple Choice)
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Skill in marketing and an ability to sell the product or service are together are considered one of the three critical areas of knowledge required to effectively launch a new business venture.

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Reliability is the extent to which a test is consistent in measuring job performance ability.

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Kelsey wants to define the administrative tasks to be performed by a new office assistant before she runs an ad in the Help Wanted section of the local newspaper.What should she do first?

(Multiple Choice)
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A sales manager allows a senior sales person to use her judgment in granting different levels of discounts for her clients.This is an example of empowerment.

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Judy is reviewing completed applications from an inexpensive source.There is a possible fit with some applicants but most are not worth pursuing.What source were these applicants likely generated from?

(Multiple Choice)
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Private employment agencies are affiliated with the government.

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The owner of an archery range wants to avoid hiring drug users.What does his attorney tell him regarding drug testing?

(Multiple Choice)
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Progressive managers encourage some degree of employee participation in decisions affecting personnel and work processes.

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In a large corporation,the values of top-level executives must be filtered through many layers of management before they reach those who produce and sell products.

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Compensation arrangements can be designed to create a powerful incentive is particularly true for small businesses.

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Polly,owner of a pet store,is concerned about the length of time needed for employees to learn their tasks and care for the animals properly.What should she evaluate first?

(Multiple Choice)
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A large chain of pharmacies wants to be recognized as the pharmacy of choice when the members of the Baby Boomer generation enter their 60s.The pharmacy chain has developed a 10-year plan and is on track to meet its objectives.What is this plan called?

(Multiple Choice)
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A long-range plan is a firm's overall plan for the future.

(True/False)
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In the job applicant selection process all that is really required is an interview.

(True/False)
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A sales manager is calculating her team's profitability by subtracting costs from projected revenues.This is an example of budgeting.

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