Question 1

What are the weaknesses of interviewing? How can interviewing be used effectively?

Accepted Answer

One of the major weaknesses of the interviewing process is that unskilled interviewers may think they are infallible judges of human nature.Interviewers must also be careful to avoid questions that conflict with the law.Interviewing can be made more effective by following guidelines that have been found to facilitate the process: 
•Decide on questions to ask before starting the interview.
•Conduct the interview in a quiet atmosphere.
•Give your entire attention to the applicant.
•Put the applicant at ease.
•Don't argue.
•Keep the conversation at the applicant's level.
•Listen attentively.
•Look for qualities that are important to the job.
•Try to avoid being affected by the applicant's trivial mannerisms or features.

Question 2

Management functions are planning,leading,organizing,and controlling.

Accepted Answer

A) True 
 B)False  True

Question 3

Poor interviewing processes can cause high employee turnover.

Accepted Answer

A) True 
 B)False  True

Question 4

The contractor is responsible for remitting his or her own taxes,CPP,and (if applicable)EI deductions to Canada Revenue Agency.

Accepted Answer

A) True 
 B)False

Question 5

Most entrepreneurs are not trained or educated in business methods.

Accepted Answer

A) True 
 B)False

Question 6

Why is contracting employees a good alternative for small businesses?

Accepted Answer

A)  Contracting companies do not have to pay benefits and have greater flexibility. 
B)  Contracting companies decide who gets promoted. 
C)  Contracting companies charge the employees,not the small business. 
D)  Contracting companies are not responsible for the employees. 
A)  Contracting companies do not have to pay benefits and have greater flexibility. 
B)  Contracting companies decide who gets promoted. 
C)  Contracting companies charge the employees,not the small business. 
D)  Contracting companies are not responsible for the employees.

Question 7

Four employees from the Receivables Department are given the task to identify overdue accounts,make collections,and provide the Accounting Manager monthly reports on their progress.The four employees are members of a work team.

Accepted Answer

A) True 
 B)False

Question 8

What would cause the owner of a growing business to seriously consider hiring a human resources manager?

Accepted Answer

A)  the labour turnover rate is low 
B)  total employment exceeds 100 
C)  employees are not unionized 
D)  morale is high 
A)  the labour turnover rate is low 
B)  total employment exceeds 100 
C)  employees are not unionized 
D)  morale is high

Question 9

Job specification is a list of knowledge skills,abilities,or other characteristics needed by a job applicant to perform a specific job.

Accepted Answer

A) True 
 B)False

Question 10

In checking employment references,more accurate evaluations are the result of writing to the applicant's previous employers as oppose to contacting them orally.

Accepted Answer

A) True 
 B)False

Question 11

A sales commission compensation plan is a type of daywork system.

Accepted Answer

A) True 
 B)False

Question 12

Fringe benefits are expensive,ranging from 20 to 40 percent of payroll expense for many small firms.

Accepted Answer

A) True 
 B)False

Question 13

Employee stock ownership plans have become popular but still carry many tax disadvantages.

Accepted Answer

A) True 
 B)False

Question 14

How do employee relations in a small firm compare with those in a large firm?

Accepted Answer

A)  The relationships are less formal in the large firm. 
B)  The large firm concentrates more on production and the small firm is more interested in personnel. 
C)  The small firm makes less use of formal personnel policies. 
D)  Personnel policy changes are implemented more quickly in the large firm than in the small firm. 
A)  The relationships are less formal in the large firm. 
B)  The large firm concentrates more on production and the small firm is more interested in personnel. 
C)  The small firm makes less use of formal personnel policies. 
D)  Personnel policy changes are implemented more quickly in the large firm than in the small firm.

Question 15

An operations manager is applying the management process to install a new labelling machine.He is in the planning phase of the process.Which of the following would the manager be working on?

Accepted Answer

A)  identifying resources to install the machine 
B)  setting clear goals to purchase and install the machine 
C)  motivating employees to learn how to use the machine 
D)  determining income directly related to the new machine 
A)  identifying resources to install the machine 
B)  setting clear goals to purchase and install the machine 
C)  motivating employees to learn how to use the machine 
D)  determining income directly related to the new machine

Question 16

It is now illegal for employers to arrange for background investigations of job applicants.

Accepted Answer

A) True 
 B)False

Question 17

The fee charged by a private employment agency is normally paid by the applicant.

Accepted Answer

A) True 
 B)False

Question 18

Troy,John,and Derek are given the task to clean out a storage facility under the close eye of the supervisor.Troy,John,and Derek are considered to be members of a work team.

Accepted Answer

A) True 
 B)False

Question 19

Unions typically concentrate their primary attention on small companies,where their influence is most needed.

Accepted Answer

A) True 
 B)False

Question 20

Employee referrals provide a rich source of good applicants for many small firms.

Accepted Answer

A) True 
 B)False

What are the weaknesses of interviewing? How can interviewing be used effectively?

Management functions are planning,leading,organizing,and controlling.

Poor interviewing processes can cause high employee turnover.

The contractor is responsible for remitting his or her own taxes,CPP,and (if applicable)EI deductions to Canada Revenue Agency.

Most entrepreneurs are not trained or educated in business methods.

Why is contracting employees a good alternative for small businesses?

Four employees from the Receivables Department are given the task to identify overdue accounts,make collections,and provide the Accounting Manager monthly reports on their progress.The four employees are members of a work team.

What would cause the owner of a growing business to seriously consider hiring a human resources manager?

Job specification is a list of knowledge skills,abilities,or other characteristics needed by a job applicant to perform a specific job.

In checking employment references,more accurate evaluations are the result of writing to the applicant's previous employers as oppose to contacting them orally.

A sales commission compensation plan is a type of daywork system.

Fringe benefits are expensive,ranging from 20 to 40 percent of payroll expense for many small firms.

Employee stock ownership plans have become popular but still carry many tax disadvantages.

How do employee relations in a small firm compare with those in a large firm?

An operations manager is applying the management process to install a new labelling machine.He is in the planning phase of the process.Which of the following would the manager be working on?

It is now illegal for employers to arrange for background investigations of job applicants.

The fee charged by a private employment agency is normally paid by the applicant.

Troy,John,and Derek are given the task to clean out a storage facility under the close eye of the supervisor.Troy,John,and Derek are considered to be members of a work team.

Unions typically concentrate their primary attention on small companies,where their influence is most needed.

Employee referrals provide a rich source of good applicants for many small firms.

Entrepreneurs

Start-Up and the Need for Competitive Advantage

Family Enterprise

Franchising and Buyouts

Developing an Effective Business Plan

Small Business Marketing, Product, and Pricing Strategies

Distribution and Promotional Strategies

Global Marketing

Form of Organization and Legal Issues

Selecting a Location and Planning the Facilities

Operations Management and Control Systems

Understanding Financial Statements and Forecasting

Sources of Financing

Managing Growing Firms and Exit Strategies

Filters

Exam 9: The New Venture Team, Small Firm Management, and Managing Human Resources

What are the weaknesses of interviewing? How can interviewing be used effectively?

Management functions are planning,leading,organizing,and controlling.

Poor interviewing processes can cause high employee turnover.

The contractor is responsible for remitting his or her own taxes,CPP,and (if applicable)EI deductions to Canada Revenue Agency.

Most entrepreneurs are not trained or educated in business methods.

Why is contracting employees a good alternative for small businesses?

Four employees from the Receivables Department are given the task to identify overdue accounts,make collections,and provide the Accounting Manager monthly reports on their progress.The four employees are members of a work team.

What would cause the owner of a growing business to seriously consider hiring a human resources manager?

Job specification is a list of knowledge skills,abilities,or other characteristics needed by a job applicant to perform a specific job.

In checking employment references,more accurate evaluations are the result of writing to the applicant's previous employers as oppose to contacting them orally.

A sales commission compensation plan is a type of daywork system.

Fringe benefits are expensive,ranging from 20 to 40 percent of payroll expense for many small firms.

Employee stock ownership plans have become popular but still carry many tax disadvantages.

How do employee relations in a small firm compare with those in a large firm?

An operations manager is applying the management process to install a new labelling machine.He is in the planning phase of the process.Which of the following would the manager be working on?

It is now illegal for employers to arrange for background investigations of job applicants.

The fee charged by a private employment agency is normally paid by the applicant.

Troy,John,and Derek are given the task to clean out a storage facility under the close eye of the supervisor.Troy,John,and Derek are considered to be members of a work team.

Unions typically concentrate their primary attention on small companies,where their influence is most needed.

Employee referrals provide a rich source of good applicants for many small firms.

Entrepreneurs

Start-Up and the Need for Competitive Advantage

Family Enterprise

Franchising and Buyouts

Developing an Effective Business Plan

Small Business Marketing, Product, and Pricing Strategies

Distribution and Promotional Strategies

Global Marketing

Form of Organization and Legal Issues

Selecting a Location and Planning the Facilities

Operations Management and Control Systems

Understanding Financial Statements and Forecasting

Sources of Financing

Managing Growing Firms and Exit Strategies

Filters