Question 1

Small firms must be roughly competitive in wage or salary levels in order to attract well-qualified personnel.

Accepted Answer

A) True 
 B)False

Question 2

A company is being sued by a former employee for discrimination.The president of the company tells its HR manager to be very careful about the kinds of questions she asks applicants for the former employee's position.Which topic will the HR manager's questions focus on?

Accepted Answer

A)  marital status 
B)  age 
C)  experience 
D)  religion 
A)  marital status 
B)  age 
C)  experience 
D)  religion

Question 3

How do small firms give employees a share of ownership in the business?

Accepted Answer

A)  through group incentive plans 
B)  through profit-sharing plans 
C)  through employee stock ownership plans 
D)  through commissions and bonuses 
A)  through group incentive plans 
B)  through profit-sharing plans 
C)  through employee stock ownership plans 
D)  through commissions and bonuses

Question 4

Which of the following did the government establish to compensate employees for injuries,illnesses,and deaths that occur in the course of employment?

Accepted Answer

A)  occupational health and safety acts 
B)  employment standards codes 
C)  workers' compensation 
D)  employment insurance 
A)  occupational health and safety acts 
B)  employment standards codes 
C)  workers' compensation 
D)  employment insurance

Question 5

As the new manager of a sales team,Colleen gave her staff decision making capability they previously did not have.What did Colleen introduce to the department?

Accepted Answer

A)  empowerment 
B)  despotism 
C)  autocratic management 
D)  hero worship 
A)  empowerment 
B)  despotism 
C)  autocratic management 
D)  hero worship

Question 6

At the end of each year Francis gives employees and equal share of the excess revenues after deducting all expenses.What is this an example of?

Accepted Answer

A)  fringe benefits 
B)  cafeteria plans 
C)  profit-sharing plans 
D)  employee stock ownership plans 
A)  fringe benefits 
B)  cafeteria plans 
C)  profit-sharing plans 
D)  employee stock ownership plans

Question 7

A small electrical contractor with nine employees hears that the employees would like to join a union.Which of the following applies to the firm?

Accepted Answer

A)  It must follow the bargaining pattern set by large contractors. 
B)  It can lawfully refuse to negotiate. 
C)  It must negotiate if a majority of employees decide to unionize. 
D)  It must deduct union dues from employees' paycheques. 
A)  It must follow the bargaining pattern set by large contractors. 
B)  It can lawfully refuse to negotiate. 
C)  It must negotiate if a majority of employees decide to unionize. 
D)  It must deduct union dues from employees' paycheques.

Question 8

A headhunter search firm locates qualified candidates for executive positions.

Accepted Answer

A) True 
 B)False

Question 9

Discuss the use of financial and nonfinancial incentives in recruiting employees for small business.

Accepted Answer

Except in very unusual situations,small

Question 10

Point out the advantages to a small business of contracting employees.

Accepted Answer

Although long-term contracting of employ

Question 11

List three significant issues that impact a small firm's management as the business grows.

Accepted Answer

•The need for business trainin

Question 12

Sebastian needs workers to help pack orders for the Christmas season.Which resource should Sebastian use?

Accepted Answer

A)  public employment agency 
B)  employee referral 
C)  help-wanted advertising 
D)  temporary-help agency 
A)  public employment agency 
B)  employee referral 
C)  help-wanted advertising 
D)  temporary-help agency

Question 13

After spending two days with a new sales person the sales manager lets her call on clients on her.Which step of the Job Instruction Training system is this?

Accepted Answer

A)  preparing the employees 
B)  presenting the operations 
C)  trying out performance 
D)  follow-up 
A)  preparing the employees 
B)  presenting the operations 
C)  trying out performance 
D)  follow-up

Question 14

Patrick is forecasting costs to determine how much cash the company will need to borrow before it begins to generate revenues.What is Patrick creating?

Accepted Answer

A)  balance sheet 
B)  cash flow statement 
C)  income statement 
D)  budget 
A)  balance sheet 
B)  cash flow statement 
C)  income statement 
D)  budget

Question 15

Which statement best describes contract staff?

Accepted Answer

A)  They do not charge for their services. 
B)  They charge from 25 to 50 percent of payroll. 
C)  They are not deemed to be employees of the company. 
D)  They are employees. 
A)  They do not charge for their services. 
B)  They charge from 25 to 50 percent of payroll. 
C)  They are not deemed to be employees of the company. 
D)  They are employees.

Question 16

Belinda no longer feels that paying architects by the number of projects completed for her design company compensates then fairly.She therefore wants to pay the architects on the basis of hours worked.What compensation system should Belinda use?

Accepted Answer

A)  profit-sharing 
B)  daywork 
C)  commission 
D)  differential piece rate 
A)  profit-sharing 
B)  daywork 
C)  commission 
D)  differential piece rate

Question 17

The owner of a small engines repair company has attended a seminar on quality management and is determined to improve quality performance.What should this owner recognize about training employees in quality goals and procedures?

Accepted Answer

A)  Quality training can produce substantial,measurable quality improvements relatively quickly. 
B)  Direct supervisory one-on-one instruction is the only training procedure that shows consistent results. 
C)  Quality training gradually raises quality-consciousness but must be pursued for two or three years before significant improvements can be detected. 
D)  Quality performance and workmanship are not good topics for training because careful work habits must be developed,if they are ever developed,on a personal basis over many years. 
A)  Quality training can produce substantial,measurable quality improvements relatively quickly. 
B)  Direct supervisory one-on-one instruction is the only training procedure that shows consistent results. 
C)  Quality training gradually raises quality-consciousness but must be pursued for two or three years before significant improvements can be detected. 
D)  Quality performance and workmanship are not good topics for training because careful work habits must be developed,if they are ever developed,on a personal basis over many years.

Question 18

When work teams function properly,the number of supervisors needed decreases sharply.

Accepted Answer

A) True 
 B)False

Question 19

A system designed to make on-the-job training more effective is known as Job Instruction Training.

Accepted Answer

A) True 
 B)False

Question 20

For all classes of employees,more training is accomplished outside of the workplace than through any other method.

Accepted Answer

A) True 
 B)False

Small firms must be roughly competitive in wage or salary levels in order to attract well-qualified personnel.

A company is being sued by a former employee for discrimination.The president of the company tells its HR manager to be very careful about the kinds of questions she asks applicants for the former employee's position.Which topic will the HR manager's questions focus on?

How do small firms give employees a share of ownership in the business?

Which of the following did the government establish to compensate employees for injuries,illnesses,and deaths that occur in the course of employment?

As the new manager of a sales team,Colleen gave her staff decision making capability they previously did not have.What did Colleen introduce to the department?

At the end of each year Francis gives employees and equal share of the excess revenues after deducting all expenses.What is this an example of?

A small electrical contractor with nine employees hears that the employees would like to join a union.Which of the following applies to the firm?

A headhunter search firm locates qualified candidates for executive positions.

Discuss the use of financial and nonfinancial incentives in recruiting employees for small business.

Point out the advantages to a small business of contracting employees.

List three significant issues that impact a small firm's management as the business grows.

Sebastian needs workers to help pack orders for the Christmas season.Which resource should Sebastian use?

After spending two days with a new sales person the sales manager lets her call on clients on her.Which step of the Job Instruction Training system is this?

Patrick is forecasting costs to determine how much cash the company will need to borrow before it begins to generate revenues.What is Patrick creating?

Which statement best describes contract staff?

Belinda no longer feels that paying architects by the number of projects completed for her design company compensates then fairly.She therefore wants to pay the architects on the basis of hours worked.What compensation system should Belinda use?

The owner of a small engines repair company has attended a seminar on quality management and is determined to improve quality performance.What should this owner recognize about training employees in quality goals and procedures?

When work teams function properly,the number of supervisors needed decreases sharply.

A system designed to make on-the-job training more effective is known as Job Instruction Training.

For all classes of employees,more training is accomplished outside of the workplace than through any other method.

Entrepreneurs

Start-Up and the Need for Competitive Advantage

Family Enterprise

Franchising and Buyouts

Developing an Effective Business Plan

Small Business Marketing, Product, and Pricing Strategies

Distribution and Promotional Strategies

Global Marketing

Form of Organization and Legal Issues

Selecting a Location and Planning the Facilities

Operations Management and Control Systems

Understanding Financial Statements and Forecasting

Sources of Financing

Managing Growing Firms and Exit Strategies

Filters

Exam 9: The New Venture Team, Small Firm Management, and Managing Human Resources

Small firms must be roughly competitive in wage or salary levels in order to attract well-qualified personnel.

A company is being sued by a former employee for discrimination.The president of the company tells its HR manager to be very careful about the kinds of questions she asks applicants for the former employee's position.Which topic will the HR manager's questions focus on?

How do small firms give employees a share of ownership in the business?

Which of the following did the government establish to compensate employees for injuries,illnesses,and deaths that occur in the course of employment?

As the new manager of a sales team,Colleen gave her staff decision making capability they previously did not have.What did Colleen introduce to the department?

At the end of each year Francis gives employees and equal share of the excess revenues after deducting all expenses.What is this an example of?

A small electrical contractor with nine employees hears that the employees would like to join a union.Which of the following applies to the firm?

A headhunter search firm locates qualified candidates for executive positions.

Discuss the use of financial and nonfinancial incentives in recruiting employees for small business.

Point out the advantages to a small business of contracting employees.

List three significant issues that impact a small firm's management as the business grows.

Sebastian needs workers to help pack orders for the Christmas season.Which resource should Sebastian use?

After spending two days with a new sales person the sales manager lets her call on clients on her.Which step of the Job Instruction Training system is this?

Patrick is forecasting costs to determine how much cash the company will need to borrow before it begins to generate revenues.What is Patrick creating?

Which statement best describes contract staff?

Belinda no longer feels that paying architects by the number of projects completed for her design company compensates then fairly.She therefore wants to pay the architects on the basis of hours worked.What compensation system should Belinda use?

The owner of a small engines repair company has attended a seminar on quality management and is determined to improve quality performance.What should this owner recognize about training employees in quality goals and procedures?

When work teams function properly,the number of supervisors needed decreases sharply.

A system designed to make on-the-job training more effective is known as Job Instruction Training.

For all classes of employees,more training is accomplished outside of the workplace than through any other method.

Entrepreneurs

Start-Up and the Need for Competitive Advantage

Family Enterprise

Franchising and Buyouts

Developing an Effective Business Plan

Small Business Marketing, Product, and Pricing Strategies

Distribution and Promotional Strategies

Global Marketing

Form of Organization and Legal Issues

Selecting a Location and Planning the Facilities

Operations Management and Control Systems

Understanding Financial Statements and Forecasting

Sources of Financing

Managing Growing Firms and Exit Strategies

Filters