Exam 10: The Project Manager

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Good interpersonal skills enable a project manager to empathize with individuals when special circumstances arise.

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___ requires that individuals be accountable for achieving the expected results of their tasks.

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Project managers must be able to

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If actual progress falls behind planned progress or unexpected events occur, the project manager

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Getting along with the members of your team requires good ____ skills.

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Another way of encouraging project team development is to meet with project team members individually at the start of their project assignments and encourage them to take advantage of their assignments to expand their knowledge and skills.

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The project manager plays the leadership role in planning, organizing, and controlling the project and completes the tasks alone.

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The project manager should try to learn about the personal interests of each individual by being intrusive or examining social media without talking with the project team members.

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The project manager needs to keep abreast of the degree of ____ throughout the project by regularly talking with the customer.

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Get a mentor to develop the skills necessary to be an effective project manager.

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Open communication and a climate of trust are prerequisites for introducing change, reducing resistance to change, and gaining commitment to the change.

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Participate in education and training programs to develop the skills necessary to be an effective project manager.

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The aspects most likely to be affected by project changes are

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How to do the task should be left up to the individuals so that they can be creative.

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Project managers must have self-discipline, be able to prioritize, and show a willingness to delegate.

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Effective delegation requires that the project manager have

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It is helpful if the project manager has developed a mistrusting relationship with the other person because this can provide a strong foundation for negotiations.

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____ involves securing the appropriate resources to perform the work and creating an environment in which the individuals are highly motivated to work together as a project team.

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Effective project management requires a participative and consultative leadership style, in which the project manager provides guidance and coaching to the project team.

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The project manager should encourage project team members to identify problems early and solve them on their own or seek help if they need to.

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