Question 1

List four ways to create a framework for organizational direction.

Accepted Answer

vision,values,mission statement,strategic plan

Question 2

Emma's match-making business has been slow lately because her clients have identified her services as a cost target.What type of cost target does Emma's business represent?

Accepted Answer

A) equipment 
B) communications 
C) product or service 
D) materials 
A) equipment 
B) communications 
C) product or service 
D) materials C

Question 3

Employees fear cost reduction because they believe it threatens their security.
It is important that managers take the time to explain the reason for the change brought on by the cost-saving plan.

Accepted Answer

A) True 
 B)False  True

Question 4

You should not involve employees when researching cost-cutting ideas.
Employees may have valuable cost-cutting ideas.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is a positive method to reduce costs?

Accepted Answer

A) eliminate staff positions 
B) use space more intelligently 
C) reduce the number of products being developed 
D) delay regularly scheduled maintenance 
A) eliminate staff positions 
B) use space more intelligently 
C) reduce the number of products being developed 
D) delay regularly scheduled maintenance

Question 6

A short-range plan tends to last between two and five years.
This is a long-range plan.

Accepted Answer

A) True 
 B)False

Question 7

When reducing costs,it is never a good idea to postpone planned enhancements.

Accepted Answer

A) True 
 B)False

Question 8

Goals should be SMART,which is an acronym that stands for ______ .

Accepted Answer

A) supervision,maintenance,attainable,relevant,tertiary 
B) specific,measureable,artistic,readable,time-oriented 
C) supervision,measureable,attainable,readable,time-oriented 
D) specific,measureable,attainable,relevant,time-oriented 
A) supervision,maintenance,attainable,relevant,tertiary 
B) specific,measureable,artistic,readable,time-oriented 
C) supervision,measureable,attainable,readable,time-oriented 
D) specific,measureable,attainable,relevant,time-oriented

Question 9

In order to save on costs,Ellie has determined that her bookstore will sell only what is on the shelves and will order any books that they do not have for customers.This is an example of what cost saving method?

Accepted Answer

A) reducing waste 
B) increasing output 
C) spending wisely 
D) just-in-time inventory 
A) reducing waste 
B) increasing output 
C) spending wisely 
D) just-in-time inventory

Question 10

A company policy is a public commitment to employees,suppliers,customers,and the community.

Accepted Answer

A) True 
 B)False

Question 11

As a manager,it is important that you provide periodic feedback to employees on their progress in achieving goals.

Accepted Answer

A) True 
 B)False

Question 12

___________________ includes the basic planning process but includes more employee involvement.

Accepted Answer

Management

Question 13

The difference between a corporate vision and corporate values is that ______ .

Accepted Answer

A) a vision is a concrete plan for the future and values are corporate ethical standards 
B) a vision is a look at what a corporation might be like in the distant future and values are corporate ethical standards 
C) a vision is a standard of ethics and values are plans for the distant future 
D) a vision is a statement of the primary emphasis of a corporation and values are key points that a company will strive for in the distant future 
A) a vision is a concrete plan for the future and values are corporate ethical standards 
B) a vision is a look at what a corporation might be like in the distant future and values are corporate ethical standards 
C) a vision is a standard of ethics and values are plans for the distant future 
D) a vision is a statement of the primary emphasis of a corporation and values are key points that a company will strive for in the distant future

Question 14

Goals should be directly connected to the organization's mission and strategy.

Accepted Answer

A) True 
 B)False

Question 15

A standing plan is used only once.
Single-use plans are used only once.

Accepted Answer

A) True 
 B)False

Question 16

The ongoing process of searching for cost reduction is called ___________________ .

Accepted Answer

continuous

Question 17

Supervisors should deviate from corporate policy when necessary.

Accepted Answer

A) True 
 B)False

Question 18

Sherlock has identified his workforce as a potential cost target.What should he do to address this cost target?

Accepted Answer

A) lay off his assistant 
B) ensure that his assistant uses fewer supplies 
C) hire a cleaning service 
D) implement energy saving methods in his office 
A) lay off his assistant 
B) ensure that his assistant uses fewer supplies 
C) hire a cleaning service 
D) implement energy saving methods in his office

Question 19

What does the acronym MBO stand for?

Accepted Answer

A) Management By Officers 
B) Master Business Operator 
C) Management By Objectives 
D) Master Business Objectives 
A) Management By Officers 
B) Master Business Operator 
C) Management By Objectives 
D) Master Business Objectives

Question 20

Operational plans are specific plans that are created to enact policies.Which of the following is NOT part of operational planning?

Accepted Answer

A) schedules 
B) procedures 
C) strategy 
D) regulations Schedules,procedures,standards,and regulations are part of operational planning. 
A) schedules 
B) procedures 
C) strategy 
D) regulations Schedules,procedures,standards,and regulations are part of operational planning.

List four ways to create a framework for organizational direction.

Emma's match-making business has been slow lately because her clients have identified her services as a cost target.What type of cost target does Emma's business represent?

Employees fear cost reduction because they believe it threatens their security. It is important that managers take the time to explain the reason for the change brought on by the cost-saving plan.

You should not involve employees when researching cost-cutting ideas. Employees may have valuable cost-cutting ideas.

Which of the following is a positive method to reduce costs?

A short-range plan tends to last between two and five years. This is a long-range plan.

When reducing costs,it is never a good idea to postpone planned enhancements.

Goals should be SMART,which is an acronym that stands for ______ .

In order to save on costs,Ellie has determined that her bookstore will sell only what is on the shelves and will order any books that they do not have for customers.This is an example of what cost saving method?

A company policy is a public commitment to employees,suppliers,customers,and the community.

As a manager,it is important that you provide periodic feedback to employees on their progress in achieving goals.

___________________ includes the basic planning process but includes more employee involvement.

The difference between a corporate vision and corporate values is that ______ .

Goals should be directly connected to the organization's mission and strategy.

A standing plan is used only once. Single-use plans are used only once.

The ongoing process of searching for cost reduction is called ___________________ .

Supervisors should deviate from corporate policy when necessary.

Sherlock has identified his workforce as a potential cost target.What should he do to address this cost target?

What does the acronym MBO stand for?

Operational plans are specific plans that are created to enact policies.Which of the following is NOT part of operational planning?

The Supervisors Role in Creating a Positive Workplace

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters

Exam 2: Setting Goals, making Plans, and Improving Costs

List four ways to create a framework for organizational direction.

Emma's match-making business has been slow lately because her clients have identified her services as a cost target.What type of cost target does Emma's business represent?

Employees fear cost reduction because they believe it threatens their security. It is important that managers take the time to explain the reason for the change brought on by the cost-saving plan.

You should not involve employees when researching cost-cutting ideas. Employees may have valuable cost-cutting ideas.

Which of the following is a positive method to reduce costs?

A short-range plan tends to last between two and five years. This is a long-range plan.

When reducing costs,it is never a good idea to postpone planned enhancements.

Goals should be SMART,which is an acronym that stands for ______ .

In order to save on costs,Ellie has determined that her bookstore will sell only what is on the shelves and will order any books that they do not have for customers.This is an example of what cost saving method?

A company policy is a public commitment to employees,suppliers,customers,and the community.

As a manager,it is important that you provide periodic feedback to employees on their progress in achieving goals.

___________________ includes the basic planning process but includes more employee involvement.

The difference between a corporate vision and corporate values is that ______ .

Goals should be directly connected to the organization's mission and strategy.

A standing plan is used only once. Single-use plans are used only once.

The ongoing process of searching for cost reduction is called ___________________ .

Supervisors should deviate from corporate policy when necessary.

Sherlock has identified his workforce as a potential cost target.What should he do to address this cost target?

What does the acronym MBO stand for?

Operational plans are specific plans that are created to enact policies.Which of the following is NOT part of operational planning?

The Supervisors Role in Creating a Positive Workplace

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters