Question 1

Maria's marketing team has exceeded their monthly advertising budget.Maria did not meet which type of desired results?

Accepted Answer

A) quantity 
B) quality and workmanship 
C) costs and budget control 
D) management of human resources 
A) quantity 
B) quality and workmanship 
C) costs and budget control 
D) management of human resources C

Question 2

List the five stages of transition into a supervisory role in order.

Accepted Answer

taking hold,immersion,reshaping,consolidation,refinement

Question 3

Telecommuting has decreased in popularity in recent years.
Telecommuting has become increasingly popular due to the availability of computers,voicemail,fax machines,and email.

Accepted Answer

A) True 
 B)False  False

Question 4

Job sharing,in which two employees share the duties of one job,was deemed illegal by the Fair Labor Standards Act.

Accepted Answer

A) True 
 B)False

Question 5

Employees who perform well should feel a sense of equity,while underperforming employees should have more flexibility.
All employees should be treated equally and fairly.

Accepted Answer

A) True 
 B)False

Question 6

______ are managers who normally report to middle managers.

Accepted Answer

A) nonmanagerial employees 
B) supervisors 
C) staff 
D) executives 
A) nonmanagerial employees 
B) supervisors 
C) staff 
D) executives

Question 7

The Fair Labor Standards Act (FLSA)ensures that supervisors receive overtime pay.
The FLSA prevents supervisors from earning overtime pay.

Accepted Answer

A) True 
 B)False

Question 8

First-line supervisors face conflicting external pressures from which two groups?

Accepted Answer

A) executives and clients 
B) clients and employees 
C) employees and managers 
D) managers and executives 
A) executives and clients 
B) clients and employees 
C) employees and managers 
D) managers and executives

Question 9

Every organization should have only one master plan,and one set of overriding goals.This is called ___________________ .

Accepted Answer

The answer of Every organization should have only one master...

Question 10

Orders and instructions should flow from the higher manager to the lower one.What is this concept called?

Accepted Answer

A) division of work 
B) chain of command 
C) unity of direction 
D) unity of command 
A) division of work 
B) chain of command 
C) unity of direction 
D) unity of command

Question 11

In making the transition to a supervisory role,an employee can expect to maintain the same working relationships with coworkers.
New supervisors must accept that prior working relationships with coworkers will be different.

Accepted Answer

A) True 
 B)False

Question 12

Luis schedules the work of other carpenters in his crew,but spends the great majority of his time doing carpentry work.Under the Fair Labor Standards Act,Luis is:

Accepted Answer

A) a manager. 
B) not a supervisor. 
C) not eligible for overtime pay. 
D) not eligible to join a union. 
A) a manager. 
B) not a supervisor. 
C) not eligible for overtime pay. 
D) not eligible to join a union.

Question 13

First level supervisors have only non-managerial employees reporting to them.

Accepted Answer

A) True 
 B)False

Question 14

Workplace bullies can affect workplace performance.

Accepted Answer

A) True 
 B)False

Question 15

It is important as a manager to be more employee-centered than job-or task-centered.

Accepted Answer

A) True 
 B)False

Question 16

Of all levels of management,the level that requires the least knowledge of technical skills is the ___________________ level.

Accepted Answer

The answer of Of all levels of management,the level that...

Question 17

List the five functions of the management process in chronological order.

Accepted Answer

planning,o

Question 18

Which type of manager establishes a vision for the organization,develops broad strategies,and motivates and directs managers who report to them?

Accepted Answer

A) executives 
B) middle managers 
C) supervisors 
D) nonmanagerial employees 
A) executives 
B) middle managers 
C) supervisors 
D) nonmanagerial employees

Question 19

Employers who allow employees to ___________________ often see an increase in productivity and reduction in space needs.

Accepted Answer

The answer of Employers who allow employees to ___________________ often...

Question 20

Integrity,positive attitude,and good health are among the most sought-after personal characteristics of a supervisor.

Accepted Answer

A) True 
 B)False

Maria's marketing team has exceeded their monthly advertising budget.Maria did not meet which type of desired results?

List the five stages of transition into a supervisory role in order.

Telecommuting has decreased in popularity in recent years. Telecommuting has become increasingly popular due to the availability of computers,voicemail,fax machines,and email.

Job sharing,in which two employees share the duties of one job,was deemed illegal by the Fair Labor Standards Act.

Employees who perform well should feel a sense of equity,while underperforming employees should have more flexibility. All employees should be treated equally and fairly.

______ are managers who normally report to middle managers.

The Fair Labor Standards Act (FLSA)ensures that supervisors receive overtime pay. The FLSA prevents supervisors from earning overtime pay.

First-line supervisors face conflicting external pressures from which two groups?

Every organization should have only one master plan,and one set of overriding goals.This is called ___________________ .

Orders and instructions should flow from the higher manager to the lower one.What is this concept called?

In making the transition to a supervisory role,an employee can expect to maintain the same working relationships with coworkers. New supervisors must accept that prior working relationships with coworkers will be different.

Luis schedules the work of other carpenters in his crew,but spends the great majority of his time doing carpentry work.Under the Fair Labor Standards Act,Luis is:

First level supervisors have only non-managerial employees reporting to them.

Workplace bullies can affect workplace performance.

It is important as a manager to be more employee-centered than job-or task-centered.

Of all levels of management,the level that requires the least knowledge of technical skills is the ___________________ level.

List the five functions of the management process in chronological order.

Which type of manager establishes a vision for the organization,develops broad strategies,and motivates and directs managers who report to them?

Employers who allow employees to ___________________ often see an increase in productivity and reduction in space needs.

Integrity,positive attitude,and good health are among the most sought-after personal characteristics of a supervisor.

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters

Exam 1: The Supervisors Role in Creating a Positive Workplace

Maria's marketing team has exceeded their monthly advertising budget.Maria did not meet which type of desired results?

List the five stages of transition into a supervisory role in order.

Telecommuting has decreased in popularity in recent years. Telecommuting has become increasingly popular due to the availability of computers,voicemail,fax machines,and email.

Job sharing,in which two employees share the duties of one job,was deemed illegal by the Fair Labor Standards Act.

Employees who perform well should feel a sense of equity,while underperforming employees should have more flexibility. All employees should be treated equally and fairly.

______ are managers who normally report to middle managers.

The Fair Labor Standards Act (FLSA)ensures that supervisors receive overtime pay. The FLSA prevents supervisors from earning overtime pay.

First-line supervisors face conflicting external pressures from which two groups?

Every organization should have only one master plan,and one set of overriding goals.This is called ___________________ .

Orders and instructions should flow from the higher manager to the lower one.What is this concept called?

In making the transition to a supervisory role,an employee can expect to maintain the same working relationships with coworkers. New supervisors must accept that prior working relationships with coworkers will be different.

Luis schedules the work of other carpenters in his crew,but spends the great majority of his time doing carpentry work.Under the Fair Labor Standards Act,Luis is:

First level supervisors have only non-managerial employees reporting to them.

Workplace bullies can affect workplace performance.

It is important as a manager to be more employee-centered than job-or task-centered.

Of all levels of management,the level that requires the least knowledge of technical skills is the ___________________ level.

List the five functions of the management process in chronological order.

Which type of manager establishes a vision for the organization,develops broad strategies,and motivates and directs managers who report to them?

Employers who allow employees to ___________________ often see an increase in productivity and reduction in space needs.

Integrity,positive attitude,and good health are among the most sought-after personal characteristics of a supervisor.

Setting Goals, making Plans, and Improving Costs

Problem Solving and Managing Information

Organizing an Effective Department

Staffing With Human Resources

Training and Developing Employees

Leadership Skills, styles, and Qualities

Effective Employee Communication

Understanding and Motivating People at Work

Counseling and Performance Management

Control: Monitoring and Improving Results

Appraising Employee Performance

Managing Groups, building Teams, and Resolving Conflicts

Managing a Diverse Workforce

The Supervisors Role in Employee Safety and Health, and Labor Relations

Filters