Question 1

Defining logical sequence and speed of the production process relates to:

Accepted Answer

A)  Early supplier involvement 
B)  Market segmentation 
C)  Line balancing 
D)  Cellular manufacturing 
E)  Process design 
A)  Early supplier involvement 
B)  Market segmentation 
C)  Line balancing 
D)  Cellular manufacturing 
E)  Process design C

Question 2

OM plays a transformative role in an organization because it is independent of other functions.

Accepted Answer

A) True 
 B)False  False

Question 3

A __________ process focuses on providing product customization:

Accepted Answer

A)  Intermittent 
B)  Repetitive 
C)  Standardized 
D)  Late stage 
E)  None of the above 
A)  Intermittent 
B)  Repetitive 
C)  Standardized 
D)  Late stage 
E)  None of the above A

Question 4

Decisions about the best location for a factory or warehouse relate to OM.

Accepted Answer

A) True 
 B)False

Question 5

Early supplier involvement (ESI) is the process by which suppliers negotiate early contractual terms with customers.

Accepted Answer

A) True 
 B)False

Question 6

The __________ nature of a service makes product design more complex:

Accepted Answer

A)  Standardized 
B)  Intangible 
C)  Intermittent 
D)  Costly 
E)  None of the above 
A)  Standardized 
B)  Intangible 
C)  Intermittent 
D)  Costly 
E)  None of the above

Question 7

___________ is the facility layout that would best fit with the production of a jumbo jetliner.

Accepted Answer

A)  Product 
B)  Fixed position 
C)  Cellular 
D)  Process 
E)  None of the above 
A)  Product 
B)  Fixed position 
C)  Cellular 
D)  Process 
E)  None of the above

Question 8

In the evolution of OM, quality and competitiveness became crucial in the 1950s.

Accepted Answer

A) True 
 B)False

Question 9

Describe the transformational role of operations in an organization and provide an example.

Accepted Answer

The transformational role of operations

Question 10

An effective product design process should encompass four steps, including:

Accepted Answer

A)  Customer relationship management 
B)  Product screening 
C)  Psychological benefit analysis 
D)  Standardization 
E)  a and b 
A)  Customer relationship management 
B)  Product screening 
C)  Psychological benefit analysis 
D)  Standardization 
E)  a and b

Question 11

_________ processes produce small quantities of products in groups based on particular specifications or customers:

Accepted Answer

A)  Project 
B)  Line 
C)  Continuous 
D)  Batch 
E)  None of the above 
A)  Project 
B)  Line 
C)  Continuous 
D)  Batch 
E)  None of the above

Question 12

Product and process design together can impact:

Accepted Answer

A)  Quality 
B)  Cost 
C)  Customer satisfaction 
D)  All of the above 
E)  None of the above 
A)  Quality 
B)  Cost 
C)  Customer satisfaction 
D)  All of the above 
E)  None of the above

Question 13

In OM decisions, an example of a product design decision is defining an inventory strategy.

Accepted Answer

A) True 
 B)False

Question 14

Repetitive processes typically occur in the early stages of a product's life cycle.

Accepted Answer

A) True 
 B)False

Question 15

Not all companies have an OM function.

Accepted Answer

A) True 
 B)False

Question 16

Project processes produce products exactly to a particular customer's expectations.

Accepted Answer

A) True 
 B)False

Question 17

A consumer who purchases a Dell computer would be a customer of which type of operation:

Accepted Answer

A)  Cellular 
B)  Service 
C)  Manufacturing 
D)  Intermittent 
E)  All of the above 
A)  Cellular 
B)  Service 
C)  Manufacturing 
D)  Intermittent 
E)  All of the above

Question 18

The design of service processes should include the following elements:

Accepted Answer

A)  Physical, psychological, relational 
B)  Psychological, relational, marketing 
C)  Physical, sensual, psychological 
D)  Sensual, relational, operations 
E)  None of the above 
A)  Physical, psychological, relational 
B)  Psychological, relational, marketing 
C)  Physical, sensual, psychological 
D)  Sensual, relational, operations 
E)  None of the above

Question 19

During product screening, the finance department would primarily be concerned with whether sources of supply are available.

Accepted Answer

A) True 
 B)False

Question 20

Which factor helped create a greater and critical focus on the OM function:

Accepted Answer

A)  Reduced product cycle times 
B)  Global competition 
C)  Supply chain management 
D)  Early supplier involvement 
E)  b and c 
A)  Reduced product cycle times 
B)  Global competition 
C)  Supply chain management 
D)  Early supplier involvement 
E)  b and c

Defining logical sequence and speed of the production process relates to:

OM plays a transformative role in an organization because it is independent of other functions.

A __________ process focuses on providing product customization:

Decisions about the best location for a factory or warehouse relate to OM.

Early supplier involvement (ESI) is the process by which suppliers negotiate early contractual terms with customers.

The __________ nature of a service makes product design more complex:

___________ is the facility layout that would best fit with the production of a jumbo jetliner.

In the evolution of OM, quality and competitiveness became crucial in the 1950s.

Describe the transformational role of operations in an organization and provide an example.

An effective product design process should encompass four steps, including:

_________ processes produce small quantities of products in groups based on particular specifications or customers:

Product and process design together can impact:

In OM decisions, an example of a product design decision is defining an inventory strategy.

Repetitive processes typically occur in the early stages of a product's life cycle.

Not all companies have an OM function.

Project processes produce products exactly to a particular customer's expectations.

A consumer who purchases a Dell computer would be a customer of which type of operation:

The design of service processes should include the following elements:

During product screening, the finance department would primarily be concerned with whether sources of supply are available.

Which factor helped create a greater and critical focus on the OM function:

Introduction to Supply Chain Management

Supply Chain Strategy

Network and System Design

Marketing

Sourcing

Logistics

Forecasting Demand Planning

Inventory Management

Lean Systems and Six-Sigma Quality

Supply Chain Relationship Management

Global Supply Chain Management

Sustainable Supply Chain Management

Filters

Exam 5: Operations Management

Defining logical sequence and speed of the production process relates to:

OM plays a transformative role in an organization because it is independent of other functions.

A __________ process focuses on providing product customization:

Decisions about the best location for a factory or warehouse relate to OM.

Early supplier involvement (ESI) is the process by which suppliers negotiate early contractual terms with customers.

The __________ nature of a service makes product design more complex:

___________ is the facility layout that would best fit with the production of a jumbo jetliner.

In the evolution of OM, quality and competitiveness became crucial in the 1950s.

Describe the transformational role of operations in an organization and provide an example.

An effective product design process should encompass four steps, including:

_________ processes produce small quantities of products in groups based on particular specifications or customers:

Product and process design together can impact:

In OM decisions, an example of a product design decision is defining an inventory strategy.

Repetitive processes typically occur in the early stages of a product's life cycle.

Not all companies have an OM function.

Project processes produce products exactly to a particular customer's expectations.

A consumer who purchases a Dell computer would be a customer of which type of operation:

The design of service processes should include the following elements:

During product screening, the finance department would primarily be concerned with whether sources of supply are available.

Which factor helped create a greater and critical focus on the OM function:

Introduction to Supply Chain Management

Supply Chain Strategy

Network and System Design

Marketing

Sourcing

Logistics

Forecasting Demand Planning

Inventory Management

Lean Systems and Six-Sigma Quality

Supply Chain Relationship Management

Global Supply Chain Management

Sustainable Supply Chain Management

Filters