Question 1

The mean, standard deviation, and range are examples of:

Accepted Answer

A)  Descriptive statistics 
B)  SPC 
C)  Acceptance sampling 
D)  TQM 
E)  None of the above 
A)  Descriptive statistics 
B)  SPC 
C)  Acceptance sampling 
D)  TQM 
E)  None of the above A

Question 2

If a process is not 'capable' then quality standards are useless.

Accepted Answer

A) True 
 B)False  True

Question 3

Processes are known to be in a state of control when data points exceed the normal range of variation.

Accepted Answer

A) True 
 B)False  False

Question 4

Total Quality Management (TQM) allows for an acceptable number of defects in a product or process.

Accepted Answer

A) True 
 B)False

Question 5

The ________ quality tool is used to identify causes of a problem:

Accepted Answer

A)  Fishbone diagram 
B)  Flowchart 
C)  Checklist 
D)  Control chart 
E)  Scatter diagram 
A)  Fishbone diagram 
B)  Flowchart 
C)  Checklist 
D)  Control chart 
E)  Scatter diagram

Question 6

An emphasis on continuous improvement is known as kaizen

Accepted Answer

A) True 
 B)False

Question 7

A key requirement of lean implementation is that workers are trained to have cross-functional skill sets.

Accepted Answer

A) True 
 B)False

Question 8

In "push" production systems, goods are produced based on a forecast.

Accepted Answer

A) True 
 B)False

Question 9

In order to effectively achieve small lot production, companies must reduce production time.

Accepted Answer

A) True 
 B)False

Question 10

Briefly describe the steps involved in developing a lean Six Sigma supply chain.

Accepted Answer

1.) Jointly define value: cross-function

Question 11

The tenet that waste can only be eliminated when it can be clearly identified is:

Accepted Answer

A)  Simplicity 
B)  Visibility 
C)  Flexibility 
D)  Continuous improvement 
E)  None of the above 
A)  Simplicity 
B)  Visibility 
C)  Flexibility 
D)  Continuous improvement 
E)  None of the above

Question 12

One of the most simple, yet highly effective quality tools is a:

Accepted Answer

A)  Fishbone diagram 
B)  Flowchart 
C)  Checklist 
D)  Control chart 
E)  Scatter diagram 
A)  Fishbone diagram 
B)  Flowchart 
C)  Checklist 
D)  Control chart 
E)  Scatter diagram

Question 13

______ is a management approach that seeks to utilize resources as efficiently as possible.

Accepted Answer

A)  Lean 
B)  Sales and Operations Planning 
C)  Six Sigma 
D)  CPFR 
E)  a and c 
A)  Lean 
B)  Sales and Operations Planning 
C)  Six Sigma 
D)  CPFR 
E)  a and c

Question 14

Eliminating waste is at the core of the lean philosophy, which includes anything that does not add value to the customer.

Accepted Answer

A) True 
 B)False

Question 15

The lean management approach seeks to utilize resources as efficiently as possible.

Accepted Answer

A) True 
 B)False

Question 16

Describe the five step plan around which a Six Sigma approach is organized.

Accepted Answer

1. Define the quality problem in the pro

Question 17

Meeting and exceeding customer expectations is today's definition of quality.

Accepted Answer

A) True 
 B)False

Question 18

Scrap and rework are examples of appraisal costs of quality.

Accepted Answer

A) True 
 B)False

Question 19

Cycle time and inventory are key aspects of operations that can be improved with Six Sigma methodologies.

Accepted Answer

A) True 
 B)False

Question 20

A valuable tool in Six Sigma supply chains used to identify system improvements is knows as:

Accepted Answer

A)  Value stream mapping 
B)  Histogram 
C)  Pareto analysis 
D)  Flowcharts 
E)  Checklists 
A)  Value stream mapping 
B)  Histogram 
C)  Pareto analysis 
D)  Flowcharts 
E)  Checklists

The mean, standard deviation, and range are examples of:

If a process is not 'capable' then quality standards are useless.

Processes are known to be in a state of control when data points exceed the normal range of variation.

Total Quality Management (TQM) allows for an acceptable number of defects in a product or process.

The ________ quality tool is used to identify causes of a problem:

An emphasis on continuous improvement is known as kaizen

A key requirement of lean implementation is that workers are trained to have cross-functional skill sets.

In "push" production systems, goods are produced based on a forecast.

In order to effectively achieve small lot production, companies must reduce production time.

Briefly describe the steps involved in developing a lean Six Sigma supply chain.

The tenet that waste can only be eliminated when it can be clearly identified is:

One of the most simple, yet highly effective quality tools is a:

______ is a management approach that seeks to utilize resources as efficiently as possible.

Eliminating waste is at the core of the lean philosophy, which includes anything that does not add value to the customer.

The lean management approach seeks to utilize resources as efficiently as possible.

Describe the five step plan around which a Six Sigma approach is organized.

Meeting and exceeding customer expectations is today's definition of quality.

Scrap and rework are examples of appraisal costs of quality.

Cycle time and inventory are key aspects of operations that can be improved with Six Sigma methodologies.

A valuable tool in Six Sigma supply chains used to identify system improvements is knows as:

Introduction to Supply Chain Management

Supply Chain Strategy

Network and System Design

Marketing

Operations Management

Sourcing

Logistics

Forecasting Demand Planning

Inventory Management

Supply Chain Relationship Management

Global Supply Chain Management

Sustainable Supply Chain Management

Filters

Exam 10: Lean Systems and Six-Sigma Quality

The mean, standard deviation, and range are examples of:

If a process is not 'capable' then quality standards are useless.

Processes are known to be in a state of control when data points exceed the normal range of variation.

Total Quality Management (TQM) allows for an acceptable number of defects in a product or process.

The ________ quality tool is used to identify causes of a problem:

An emphasis on continuous improvement is known as kaizen

A key requirement of lean implementation is that workers are trained to have cross-functional skill sets.

In "push" production systems, goods are produced based on a forecast.

In order to effectively achieve small lot production, companies must reduce production time.

Briefly describe the steps involved in developing a lean Six Sigma supply chain.

The tenet that waste can only be eliminated when it can be clearly identified is:

One of the most simple, yet highly effective quality tools is a:

______ is a management approach that seeks to utilize resources as efficiently as possible.

Eliminating waste is at the core of the lean philosophy, which includes anything that does not add value to the customer.

The lean management approach seeks to utilize resources as efficiently as possible.

Describe the five step plan around which a Six Sigma approach is organized.

Meeting and exceeding customer expectations is today's definition of quality.

Scrap and rework are examples of appraisal costs of quality.

Cycle time and inventory are key aspects of operations that can be improved with Six Sigma methodologies.

A valuable tool in Six Sigma supply chains used to identify system improvements is knows as:

Introduction to Supply Chain Management

Supply Chain Strategy

Network and System Design

Marketing

Operations Management

Sourcing

Logistics

Forecasting Demand Planning

Inventory Management

Supply Chain Relationship Management

Global Supply Chain Management

Sustainable Supply Chain Management

Filters