Question 1

When designing and assessing a trust-based relationship, equity is a key component.

Accepted Answer

A) True 
 B)False  True

Question 2

In trust-based relationships, competition between companies typically exists.

Accepted Answer

A) True 
 B)False  False

Question 3

For a supplier that provides a commodity product, relationship management can be minimal.

Accepted Answer

A) True 
 B)False  True

Question 4

Just-in-time relationships are often characterized as partnerships.

Accepted Answer

A) True 
 B)False

Question 5

Poor communication has the potential to cause failure in a supply chain.

Accepted Answer

A) True 
 B)False

Question 6

Describe and provide an example of the two key dimensions that differentiate and define how supply chain relationships are managed.

Accepted Answer

1.) Scope and criticality. Scope refers

Question 7

Companies should strive to establish multiple alliances because close relationships are always beneficial.

Accepted Answer

A) True 
 B)False

Question 8

Because of its overlay across all supply chain functions____________ is the most important aspect of SCM.

Accepted Answer

A)  Operations 
B)  Relationship management 
C)  Marketing 
D)  CPFR 
E)  Six Sigma 
A)  Operations 
B)  Relationship management 
C)  Marketing 
D)  CPFR 
E)  Six Sigma

Question 9

Scope and criticality are the two defining dimensions of supply chain relationships.

Accepted Answer

A) True 
 B)False

Question 10

Power-based relationships between buyer and supplier can result in:

Accepted Answer

A)  Shared objectives 
B)  Information sharing 
C)  Decreased profitability 
D)  Greater coordination 
E)  None of the above 
A)  Shared objectives 
B)  Information sharing 
C)  Decreased profitability 
D)  Greater coordination 
E)  None of the above

Question 11

The first step in developing a trust-based relationship between buyer and supplier is:

Accepted Answer

A)  Identify operational roles 
B)  Create a contract 
C)  Design a conflict resolution process 
D)  Assess the relationship 
E)  None of the above 
A)  Identify operational roles 
B)  Create a contract 
C)  Design a conflict resolution process 
D)  Assess the relationship 
E)  None of the above

Question 12

_______ is an example of an adversarial negotiating tactic.

Accepted Answer

A)  Listening 
B)  Inventing 
C)  Anchoring 
D)  Asking 
E)  b and c 
A)  Listening 
B)  Inventing 
C)  Anchoring 
D)  Asking 
E)  b and c

Question 13

Unequal power and authority in SCM relationships can be a source of _________ conflict.

Accepted Answer

A)  Relational 
B)  Data 
C)  Interest 
D)  Structural 
E)  Value 
A)  Relational 
B)  Data 
C)  Interest 
D)  Structural 
E)  Value

Question 14

Leverage refers to the amount of bargaining power in a negotiation strategy.

Accepted Answer

A) True 
 B)False

Question 15

The most comprehensive buyer-supplier relationship is a partnership.

Accepted Answer

A) True 
 B)False

Question 16

In effective negotiations, both adversarial and problem-solving tactics may be appropriate and effective.

Accepted Answer

A) True 
 B)False

Question 17

__________ interdependence in a trust-based relationship is more likely to result in greater profitability for all SCM partners.

Accepted Answer

A)  Sequential 
B)  Mutual 
C)  Reciprocal 
D)  Transactional 
E)  Contractual 
A)  Sequential 
B)  Mutual 
C)  Reciprocal 
D)  Transactional 
E)  Contractual

Question 18

Companies should segment relationships across the supply chain to determine necessary levels of management.

Accepted Answer

A) True 
 B)False

Question 19

The development of joint objectives is a benefit of power-based relationships.

Accepted Answer

A) True 
 B)False

Question 20

The greater the criticality of a supplier relationship, the smaller the risk.

Accepted Answer

A) True 
 B)False

When designing and assessing a trust-based relationship, equity is a key component.

In trust-based relationships, competition between companies typically exists.

For a supplier that provides a commodity product, relationship management can be minimal.

Just-in-time relationships are often characterized as partnerships.

Poor communication has the potential to cause failure in a supply chain.

Describe and provide an example of the two key dimensions that differentiate and define how supply chain relationships are managed.

Companies should strive to establish multiple alliances because close relationships are always beneficial.

Because of its overlay across all supply chain functions____________ is the most important aspect of SCM.

Scope and criticality are the two defining dimensions of supply chain relationships.

Power-based relationships between buyer and supplier can result in:

The first step in developing a trust-based relationship between buyer and supplier is:

_______ is an example of an adversarial negotiating tactic.

Unequal power and authority in SCM relationships can be a source of _________ conflict.

Leverage refers to the amount of bargaining power in a negotiation strategy.

The most comprehensive buyer-supplier relationship is a partnership.

In effective negotiations, both adversarial and problem-solving tactics may be appropriate and effective.

__________ interdependence in a trust-based relationship is more likely to result in greater profitability for all SCM partners.

Companies should segment relationships across the supply chain to determine necessary levels of management.

The development of joint objectives is a benefit of power-based relationships.

The greater the criticality of a supplier relationship, the smaller the risk.

Introduction to Supply Chain Management

Supply Chain Strategy

Network and System Design

Marketing

Operations Management

Sourcing

Logistics

Forecasting Demand Planning

Inventory Management

Lean Systems and Six-Sigma Quality

Global Supply Chain Management

Sustainable Supply Chain Management

Filters

Exam 11: Supply Chain Relationship Management

When designing and assessing a trust-based relationship, equity is a key component.

In trust-based relationships, competition between companies typically exists.

For a supplier that provides a commodity product, relationship management can be minimal.

Just-in-time relationships are often characterized as partnerships.

Poor communication has the potential to cause failure in a supply chain.

Describe and provide an example of the two key dimensions that differentiate and define how supply chain relationships are managed.

Companies should strive to establish multiple alliances because close relationships are always beneficial.

Because of its overlay across all supply chain functions____________ is the most important aspect of SCM.

Scope and criticality are the two defining dimensions of supply chain relationships.

Power-based relationships between buyer and supplier can result in:

The first step in developing a trust-based relationship between buyer and supplier is:

_______ is an example of an adversarial negotiating tactic.

Unequal power and authority in SCM relationships can be a source of _________ conflict.

Leverage refers to the amount of bargaining power in a negotiation strategy.

The most comprehensive buyer-supplier relationship is a partnership.

In effective negotiations, both adversarial and problem-solving tactics may be appropriate and effective.

__________ interdependence in a trust-based relationship is more likely to result in greater profitability for all SCM partners.

Companies should segment relationships across the supply chain to determine necessary levels of management.

The development of joint objectives is a benefit of power-based relationships.

The greater the criticality of a supplier relationship, the smaller the risk.

Introduction to Supply Chain Management

Supply Chain Strategy

Network and System Design

Marketing

Operations Management

Sourcing

Logistics

Forecasting Demand Planning

Inventory Management

Lean Systems and Six-Sigma Quality

Global Supply Chain Management

Sustainable Supply Chain Management

Filters