Question 1

The negotiation process involves several steps including preparation for negotiation and determination of your "walk away point"

Accepted Answer

A) True 
 B)False  True

Question 2

Describe the beneficial aspects of conflict on a project and identify at least three techniques you can use to resolve project conflicts.

Accepted Answer

Conflict on a project can actually have some beneficial aspects. It can lead to increased creativity and innovation as team members are forced to think outside the box to find solutions. It can also lead to better decision-making as different perspectives are considered and debated. Additionally, conflict can improve team dynamics as it encourages open communication and can lead to stronger relationships as conflicts are resolved.

There are several techniques that can be used to resolve project conflicts. One technique is active listening, where team members are encouraged to truly listen and understand the perspectives of others involved in the conflict. This can help to uncover underlying issues and find common ground. Another technique is negotiation, where compromises can be made to find a solution that meets the needs of all parties involved. Lastly, mediation can be used to bring in a neutral third party to help facilitate discussions and find a resolution that is acceptable to everyone. These techniques can help to address conflicts in a productive and respectful manner, leading to better outcomes for the project and the team.

Question 3

Which of the following is among the responsibilities of all project team members?

Accepted Answer

A)  to complete their individual work on time, on budget and correctly 
B)  to complete their joint work with teammates on time, on budget and correctly 
C)  to work with the team to improve the project team's capabilities 
D)  all of these 
A)  to complete their individual work on time, on budget and correctly 
B)  to complete their joint work with teammates on time, on budget and correctly 
C)  to work with the team to improve the project team's capabilities 
D)  all of these D

Question 4

Many conflicts on projects have multiple causes.

Accepted Answer

A) True 
 B)False

Question 5

One important way to build team capacity is to create a desirable team identity.

Accepted Answer

A) True 
 B)False

Question 6

All of the following are among the steps of the negotiation process EXCEPT:

Accepted Answer

A)  clarify both parties interests 
B)  work toward a common goal 
C)  use "good cop / bad cop" technique 
D)  clarify and confirm agreements 
A)  clarify both parties interests 
B)  work toward a common goal 
C)  use "good cop / bad cop" technique 
D)  clarify and confirm agreements

Question 7

High-performing project teams will typically persevere despite challenges,produce high quality results and consistently meet or exceed stakeholder expectations.

Accepted Answer

A) True 
 B)False

Question 8

High-performing teams include members who typically hold which of the following values?

Accepted Answer

A)  a high need for achievement 
B)  a strict adherence to their personal points of view 
C)  a commitment to self-promotion 
D)  a strong need for authority 
A)  a high need for achievement 
B)  a strict adherence to their personal points of view 
C)  a commitment to self-promotion 
D)  a strong need for authority

Question 9

All of the following are advantages associated with assigning both core team members and subject matter experts to the project as soon as possible EXCEPT:

Accepted Answer

A)  implementers are more motivated when they help create the plan 
B)  early assignment of resources saves the project money 
C)  early assignment helps ensure team members are available when needed 
D)  plans are more realistic when implementers are involved in the planning 
A)  implementers are more motivated when they help create the plan 
B)  early assignment of resources saves the project money 
C)  early assignment helps ensure team members are available when needed 
D)  plans are more realistic when implementers are involved in the planning

Question 10

All of the following are among the types of capabilities that are useful for project team members EXCEPT:

Accepted Answer

A)  activity specific knowledge and skills 
B)  personal learning 
C)  insensitivity towards others 
D)  organizational understanding 
A)  activity specific knowledge and skills 
B)  personal learning 
C)  insensitivity towards others 
D)  organizational understanding

Question 11

The process of improving the competencies,team interaction,and the overall team environment to enhance project performance is known as:

Accepted Answer

A)  Acquire project team 
B)  Develop project team 
C)  Connect project team 
D)  Manage project team interactions 
A)  Acquire project team 
B)  Develop project team 
C)  Connect project team 
D)  Manage project team interactions

Question 12

Project manager strategies to promote organization,project and team member needs may vary from one stage of team development to another.

Accepted Answer

A) True 
 B)False

Question 13

Project managers can further team development by securing agreement on common goals and objectives for the project.

Accepted Answer

A) True 
 B)False

Question 14

Proactive project managers realize that conducting clear,succinct,one-way communication is a major key to their team's success.

Accepted Answer

A) True 
 B)False

Question 15

A project manager leads by placing the demands of the parent organization and the project above the needs of the project team members.

Accepted Answer

A) True 
 B)False

Question 16

All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:

Accepted Answer

A)  assess sponsor capability 
B)  assess project team capability 
C)  establish team ground rules 
D)  assess individual member capability 
A)  assess sponsor capability 
B)  assess project team capability 
C)  establish team ground rules 
D)  assess individual member capability

Question 17

The standard approach to making decisions on a project is to clearly and consistently vest decision making authority in the project manager.

Accepted Answer

A) True 
 B)False

Question 18

The adoption of specific ground rules that specify acceptable and unacceptable behaviors can help prevent potential problems and improve working relationships and communication.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following styles of handling conflict is most appropriate whenever there is enough time,trust can be established,the issue is important to both sides and buy-in is needed?

Accepted Answer

A)  competing 
B)  accommodating 
C)  compromising 
D)  collaborating 
A)  competing 
B)  accommodating 
C)  compromising 
D)  collaborating

Question 20

Leadership within a project team should be demonstrated only by the project manager.

Accepted Answer

A) True 
 B)False

The negotiation process involves several steps including preparation for negotiation and determination of your "walk away point"

Describe the beneficial aspects of conflict on a project and identify at least three techniques you can use to resolve project conflicts.

Which of the following is among the responsibilities of all project team members?

Many conflicts on projects have multiple causes.

One important way to build team capacity is to create a desirable team identity.

All of the following are among the steps of the negotiation process EXCEPT:

High-performing project teams will typically persevere despite challenges,produce high quality results and consistently meet or exceed stakeholder expectations.

High-performing teams include members who typically hold which of the following values?

All of the following are advantages associated with assigning both core team members and subject matter experts to the project as soon as possible EXCEPT:

All of the following are among the types of capabilities that are useful for project team members EXCEPT:

The process of improving the competencies,team interaction,and the overall team environment to enhance project performance is known as:

Project manager strategies to promote organization,project and team member needs may vary from one stage of team development to another.

Project managers can further team development by securing agreement on common goals and objectives for the project.

Proactive project managers realize that conducting clear,succinct,one-way communication is a major key to their team's success.

A project manager leads by placing the demands of the parent organization and the project above the needs of the project team members.

All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:

The standard approach to making decisions on a project is to clearly and consistently vest decision making authority in the project manager.

The adoption of specific ground rules that specify acceptable and unacceptable behaviors can help prevent potential problems and improve working relationships and communication.

Which of the following styles of handling conflict is most appropriate whenever there is enough time,trust can be established,the issue is important to both sides and buy-in is needed?

Leadership within a project team should be demonstrated only by the project manager.

Introduction to Project Management

Project Selection and Prioritization

Organizational Capability: Structure,Culture and Roles

Chartering Projects

Stakeholder Analysis and Communication Planning

Defining Scope and Constructing Work Breakdown Structures (WBS)

Scheduling Activities

Resourcing Projects

Budgeting Projects

Project Risk Planning

Project Quality Planning and Project Kick: off

Project Supply Chain Management

Determining Project Progress and Results

Finishing the Project

Filters

Exam 13: Leading and Managing Project Teams

The negotiation process involves several steps including preparation for negotiation and determination of your "walk away point"

Describe the beneficial aspects of conflict on a project and identify at least three techniques you can use to resolve project conflicts.

Which of the following is among the responsibilities of all project team members?

Many conflicts on projects have multiple causes.

One important way to build team capacity is to create a desirable team identity.

All of the following are among the steps of the negotiation process EXCEPT:

High-performing project teams will typically persevere despite challenges,produce high quality results and consistently meet or exceed stakeholder expectations.

High-performing teams include members who typically hold which of the following values?

All of the following are advantages associated with assigning both core team members and subject matter experts to the project as soon as possible EXCEPT:

All of the following are among the types of capabilities that are useful for project team members EXCEPT:

The process of improving the competencies,team interaction,and the overall team environment to enhance project performance is known as:

Project manager strategies to promote organization,project and team member needs may vary from one stage of team development to another.

Project managers can further team development by securing agreement on common goals and objectives for the project.

Proactive project managers realize that conducting clear,succinct,one-way communication is a major key to their team's success.

A project manager leads by placing the demands of the parent organization and the project above the needs of the project team members.

All of the following are among the activities a project manager should undertake to develop a highly effective team EXCEPT:

The standard approach to making decisions on a project is to clearly and consistently vest decision making authority in the project manager.

The adoption of specific ground rules that specify acceptable and unacceptable behaviors can help prevent potential problems and improve working relationships and communication.

Which of the following styles of handling conflict is most appropriate whenever there is enough time,trust can be established,the issue is important to both sides and buy-in is needed?

Leadership within a project team should be demonstrated only by the project manager.

Introduction to Project Management

Project Selection and Prioritization

Organizational Capability: Structure,Culture and Roles

Chartering Projects

Stakeholder Analysis and Communication Planning

Defining Scope and Constructing Work Breakdown Structures (WBS)

Scheduling Activities

Resourcing Projects

Budgeting Projects

Project Risk Planning

Project Quality Planning and Project Kick: off

Project Supply Chain Management

Determining Project Progress and Results

Finishing the Project

Filters