Exam 11: Project Quality Planning and Project Kick: off

All of the following reasons explain why it is better to design quality into processes than to find problems through inspections EXCEPT:

W.Edwards Deming argued that managers must understand cause and effect relationships to predict future behavior.

DMAIC is a disciplined process that includes five phases: Define,Measure,Analyze,Improve and Control. DMAIC is most typically associated with which of the following quality improvement approaches?

The International Organization for Standardization developed a quality management standard that relies upon several quality management areas including management,resources and realization.

Which of the following documents describes how the project management team will implement the performing organization's quality policy?

Perform Quality Assurance is monitoring specific results to determine whether they comply with relevant quality standards.

Which of the following serves as a pre-condition that must be met in order for a project kick-off meeting to be successful?

The goal of empowered performance is to improve performance results each and every period.

Which of the following statements is consistent with the ideas that W.Edwards Deming promoted regarding quality management?

Sanity tests are primarily used in project management as part of the team selection process.

The purpose of process control is to be able to have confidence that outputs are predictable.

The outputs of Perform Quality Control may include recommended preventive actions designed to reduce the probability of negative consequences associated with project risks.

Which of the following quality management thought leaders is generally credited with contributing the insight that team learning is necessary to improve quality?

On many small,simple projects the quality planning is performed concurrently with other planning and the quality plan is seamlessly incorporated into the project plan.

Deming,Juran,Crosby and Taguchi are among the thought leaders who introduced ideas that fueled the quality revolution. Briefly identify and describe important ideas and concepts that each of these thought leaders contributed.

The four core project quality concepts include which of the following?

A quality improvement project is defined as a set of interrelated actions and activities performed to achieve a specified set of products,results or services.

The formality of a kick-off meeting can vary considerably depending on the size and type of project.

Six Sigma is a quality improvement approach that is particularly suited for many service processes that people had previously said were too difficult if not impossible to measure.

W.Edwards Deming asserted that managers need to understand both serial variation and sequential variation and then work to reduce both.