Question 1

What are the primary ways of resolving conflict? Which is most effective?

Accepted Answer

Project managers must learn to develop flexibility in dealing with conflict,knowing when to intervene versus when to remain neutral.Conflict can be managed in terms of five alternatives:
Mediate the conflict - The manager can employ defusion or confrontation tactics to try and find a solution.
Arbitrate the conflict - The project manager may decide to impose a judgment on the parties and declare a winner.
Control the conflict - The parties can be allowed to cool down for a while or the combatants can be physically separated.
Accept the conflict - Not all conflicts are manageable so the project manager may decide the team can accept the conflict and still accomplish the mission.
Eliminate the conflict - In some situations,the conflict may be so disruptive that it threatens the project,so one team member must be eliminated by any means necessary.

Question 2

The two sets of factors that contribute to cross-functional cooperation influence:

Accepted Answer

A) criticality and accessibility. 
B) functionality and outcomes. 
C) cooperation and outcomes. 
D) cooperation and criticality. 
A) criticality and accessibility. 
B) functionality and outcomes. 
C) cooperation and outcomes. 
D) cooperation and criticality. C

Question 3

Regular meetings and ad hoc get-togethers prevent a virtual team member from:

Accepted Answer

A) accomplishing too much. 
B) disappearing. 
C) forgetting deadlines. 
D) missing meetings. 
A) accomplishing too much. 
B) disappearing. 
C) forgetting deadlines. 
D) missing meetings. B

Question 4

When a project manager imposes a judgment on warring parties,he is involved in:

Accepted Answer

A) mediation. 
B) elimination. 
C) arbitration. 
D) acceptance. 
A) mediation. 
B) elimination. 
C) arbitration. 
D) acceptance.

Question 5

An overall goal or purpose that is important to all functional groups involved,but whose attainment requires the resources and efforts of more than one group,is a(n):

Accepted Answer

A) superordinate goal. 
B) means goal. 
C) end goal. 
D) field goal. 
A) superordinate goal. 
B) means goal. 
C) end goal. 
D) field goal.

Question 6

Once a negotiation process begins,during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes.This technique is called:

Accepted Answer

A) broadening options. 
B) identifying shared interests. 
C) inclusive brainstorming. 
D) objective criteria. 
A) broadening options. 
B) identifying shared interests. 
C) inclusive brainstorming. 
D) objective criteria.

Question 7

Confrontation and defusion are two approaches to ________.

Accepted Answer

The answer of Confrontation and defusion are two approaches to...

Question 8

The project team's office needed a revolving door to facilitate the influx and outflow of personnel.Team members needed name tags to keep track of who was who and what their duties were.The project was jeopardized by:

Accepted Answer

A) poor leadership. 
B) high turnover. 
C) lack of team motivation. 
D) poor communication among team members. 
A) poor leadership. 
B) high turnover. 
C) lack of team motivation. 
D) poor communication among team members.

Question 9

The misconception of the reason behind another person's behavior is:

Accepted Answer

A) faulty communication. 
B) a personal grudge. 
C) faulty attribution. 
D) prejudice. 
A) faulty communication. 
B) a personal grudge. 
C) faulty attribution. 
D) prejudice.

Question 10

A key determinant of project success is a:

Accepted Answer

A) rapidly assembled team. 
B) slowly assembled team. 
C) project leader voted on by the team. 
D) clear project mission. 
A) rapidly assembled team. 
B) slowly assembled team. 
C) project leader voted on by the team. 
D) clear project mission.

Question 11

The first step in assembling a project team is to:

Accepted Answer

A) talk to potential team members. 
B) identify the required skills. 
C) negotiate with the functional supervisor. 
D) notify top management. 
A) talk to potential team members. 
B) identify the required skills. 
C) negotiate with the functional supervisor. 
D) notify top management.

Question 12

Conflict associated with disagreement in project scope,priorities,or objectives is:

Accepted Answer

A) goal-oriented. 
B) administrative. 
C) interpersonal. 
D) traditional. 
A) goal-oriented. 
B) administrative. 
C) interpersonal. 
D) traditional.

Question 13

What are three consequences of poorly designed or unclear goals?

Accepted Answer

The most common problem with poorly deve

Question 14

The fact that a project experience was worthwhile and satisfying means that the project scored high on:

Accepted Answer

A) ego fulfillment. 
B) self-actualization. 
C) psychosocial outcomes. 
D) id. 
A) ego fulfillment. 
B) self-actualization. 
C) psychosocial outcomes. 
D) id.

Question 15

Which of these terms is most likely associated with psychosocial outcomes?

Accepted Answer

A) achieved technical requirements 
B) worthwhile experience 
C) schedule maintained 
D) completed on time 
A) achieved technical requirements 
B) worthwhile experience 
C) schedule maintained 
D) completed on time

Question 16

Team building and conflict management skills are two of the most important people skills that project managers can cultivate.

Accepted Answer

A) True 
 B)False

Question 17

What is negotiation? Why is it important in project management?

Accepted Answer

Negotiation is a process that is predica

Question 18

Choose an example project from the current or very recent business literature.Sketch a graphical version of Gersick's model of punctuated equilibrium and label the curve and both axes.

Accepted Answer

Punctuated equilibrium proposes that rat

Question 19

What are the stages in group development and what project management behaviors are exhibited in each stage?

Accepted Answer

The stages in group development are form

Question 20

The husband in the marriage project meekly apologized and hid in the garage while the other project team member rampaged through the house.The husband holds the:

Accepted Answer

A) behavioral view of conflict. 
B) interactionist view of conflict. 
C) traditional view of conflict. 
D) attributional view of conflict. 
A) behavioral view of conflict. 
B) interactionist view of conflict. 
C) traditional view of conflict. 
D) attributional view of conflict.

What are the primary ways of resolving conflict? Which is most effective?

The two sets of factors that contribute to cross-functional cooperation influence:

Regular meetings and ad hoc get-togethers prevent a virtual team member from:

When a project manager imposes a judgment on warring parties,he is involved in:

An overall goal or purpose that is important to all functional groups involved,but whose attainment requires the resources and efforts of more than one group,is a(n):

Once a negotiation process begins,during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes.This technique is called:

Confrontation and defusion are two approaches to ________.

The project team's office needed a revolving door to facilitate the influx and outflow of personnel.Team members needed name tags to keep track of who was who and what their duties were.The project was jeopardized by:

The misconception of the reason behind another person's behavior is:

A key determinant of project success is a:

The first step in assembling a project team is to:

Conflict associated with disagreement in project scope,priorities,or objectives is:

What are three consequences of poorly designed or unclear goals?

The fact that a project experience was worthwhile and satisfying means that the project scored high on:

Which of these terms is most likely associated with psychosocial outcomes?

Team building and conflict management skills are two of the most important people skills that project managers can cultivate.

What is negotiation? Why is it important in project management?

Choose an example project from the current or very recent business literature.Sketch a graphical version of Gersick's model of punctuated equilibrium and label the curve and both axes.

What are the stages in group development and what project management behaviors are exhibited in each stage?

The husband in the marriage project meekly apologized and hid in the garage while the other project team member rampaged through the house.The husband holds the:

Introduction: Why Project Management

The Organizational Context: Strategy, structure, and Culture

Project Selection and Portfolio Management

Leadership and the Project Manager

Scope Management

Risk Management

Cost Estimation and Budgeting

Project Scheduling: Networks, duration Estimation, and Critical Path

Project Scheduling: Lagging, crashing, and Activity Networks

Critical Chain Project Scheduling

Resource Management

Project Evaluation and Control

Project Closeout and Termination

Filters

Exam 6: Project Team Building, conflict, and Negotiation

What are the primary ways of resolving conflict? Which is most effective?

The two sets of factors that contribute to cross-functional cooperation influence:

Regular meetings and ad hoc get-togethers prevent a virtual team member from:

When a project manager imposes a judgment on warring parties,he is involved in:

An overall goal or purpose that is important to all functional groups involved,but whose attainment requires the resources and efforts of more than one group,is a(n):

Once a negotiation process begins,during its earliest phase we should include the other party in a problem-solving session to identify alternative outcomes.This technique is called:

Confrontation and defusion are two approaches to ________.

The project team's office needed a revolving door to facilitate the influx and outflow of personnel.Team members needed name tags to keep track of who was who and what their duties were.The project was jeopardized by:

The misconception of the reason behind another person's behavior is:

A key determinant of project success is a:

The first step in assembling a project team is to:

Conflict associated with disagreement in project scope,priorities,or objectives is:

What are three consequences of poorly designed or unclear goals?

The fact that a project experience was worthwhile and satisfying means that the project scored high on:

Which of these terms is most likely associated with psychosocial outcomes?

Team building and conflict management skills are two of the most important people skills that project managers can cultivate.

What is negotiation? Why is it important in project management?

Choose an example project from the current or very recent business literature.Sketch a graphical version of Gersick's model of punctuated equilibrium and label the curve and both axes.

What are the stages in group development and what project management behaviors are exhibited in each stage?

The husband in the marriage project meekly apologized and hid in the garage while the other project team member rampaged through the house.The husband holds the:

Introduction: Why Project Management

The Organizational Context: Strategy, structure, and Culture

Project Selection and Portfolio Management

Leadership and the Project Manager

Scope Management

Risk Management

Cost Estimation and Budgeting

Project Scheduling: Networks, duration Estimation, and Critical Path

Project Scheduling: Lagging, crashing, and Activity Networks

Critical Chain Project Scheduling

Resource Management

Project Evaluation and Control

Project Closeout and Termination

Filters