Exam 17: Human Resource Policies and Practices

Treating co-workers with respect, making constructive suggestions, and saying positive things about the workplace are a part of the ________ behavior that constitutes performance at work.

Performance-simulation tests have lower face validity (which measures whether applicants perceive the measures to be accurate) than written tests.

Which of the following statements is most likely to be true regarding behavioral structured interviews?

When an appraiser rates employees based on items on a continuum with the points reflecting actual behaviors on a given job, this type of evaluation is called ________.

Sophia is a valued employee in your department. She is positive and dependable but lacks ambition and has stagnated in her position this year. She also is consistently late on deadlines, although the work she turns in is usually flawless. Choose one of the performance evaluation methods discussed in the chapter and use it to evaluate the three most popular sets of criteria for Sophia. Explain why your evaluation method is strong or weak, and how it could be improved.

Work-life conflicts became noticeable in the 1980s when ________.

Describe the contingent selection stage in the selection process.

In order to assess the management skills of the applicants, Scarlet should ________.

Lewis is a sales representative for his company. He is attending a company training program about the types of expenses that are considered legal deductions for tax purposes, and how to distinguish between personal expenses and business expenses. Lewis is attending training to improve his ________ skills.

Jeeves Consulting requires a performance evaluation method that is less time consuming to develop and administer and allows for quantitative analysis and comparison. An appropriate evaluation technique for Jeeves Consulting would be ________.

Which of the following is an off-the-job training method?

Discuss the problems underlying the work-life conflict and explain some of the techniques that an organization can use to help employees achieve the work-life balance.

You are introducing self-managed teams and implementing quality-management programs. It would be important to conduct training in ________ skills.

Describe and discuss the two most popular forced comparison methods of performance evaluation.

Ozu Tech offers employees 4 unpaid weeks sabbatical, or 3 to 6 partially paid weeks off for family-related reasons. This work-life initiative offered by Ozu Tech is a type of ________.

In assessment centers, candidates are evaluated as they go through several days of exercises that simulate real problems they would confront on the job.

The performance review should be designed more as a counseling activity than as a judgment process.

Which of the following methods of performance evaluation allows for quantitative analysis and comparison?

Most formal training involves employees simply helping each other out.

Due to the passage of the Americans with Disabilities Act, job applicants ________.