Question 1

Internal equity refers to the ________.

Accepted Answer

A)  framework of tasks, duties, and responsibilities that the job involves 
B)  arrangement of the elements of different jobs in the organization 
C)  organization's pay relative to pay elsewhere in its industry 
D)  worth of the job to the organization 
E)  list of the knowledge, skills, and abilities required in a particular job 
A)  framework of tasks, duties, and responsibilities that the job involves 
B)  arrangement of the elements of different jobs in the organization 
C)  organization's pay relative to pay elsewhere in its industry 
D)  worth of the job to the organization 
E)  list of the knowledge, skills, and abilities required in a particular job

Question 2

Which of the following is Theory X consistent with?

Accepted Answer

A)  the reduced need of supervision and direction from managers 
B)  the principles of participative management 
C)  the autocratic style of managing people 
D)  the use of recognition and achievements to motivate employees 
E)  the vertical enhancement of jobs to enhance autonomy 
A)  the reduced need of supervision and direction from managers 
B)  the principles of participative management 
C)  the autocratic style of managing people 
D)  the use of recognition and achievements to motivate employees 
E)  the vertical enhancement of jobs to enhance autonomy

Question 3

When the profits of Emm Corp rose steadily over two quarters three years back, the employees of the company were given the offer of purchasing the company's shares at subsidized rates. Many of the employees who bought the shares have become extremely rich after the phenomenal growth Emm Corp has had in the following years. This is an example of a bonus.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following factors represents the influence of social aspects of the work environment on motivation?

Accepted Answer

A)  task identity 
B)  autonomy 
C)  skill variety 
D)  interdependence 
E)  feedback 
A)  task identity 
B)  autonomy 
C)  skill variety 
D)  interdependence 
E)  feedback

Question 5

Which of the following statements is true regarding job rotation?

Accepted Answer

A)  It decreases employee motivation. 
B)  It decreases productivity in the short-run. 
C)  It decreases the flexibility with which an organization can adapt to a change. 
D)  It decreases the flexibility in scheduling work. 
E)  It decreases supervisory workload. 
A)  It decreases employee motivation. 
B)  It decreases productivity in the short-run. 
C)  It decreases the flexibility with which an organization can adapt to a change. 
D)  It decreases the flexibility in scheduling work. 
E)  It decreases supervisory workload.

Question 6

A ________ pay plan pays for individual performance based on performance appraisal ratings.

Accepted Answer

A)  employee stock ownership 
B)  merit-based 
C)  profit sharing 
D)  piece-rate 
E)  gainsharing 
A)  employee stock ownership 
B)  merit-based 
C)  profit sharing 
D)  piece-rate 
E)  gainsharing

Question 7

The term "virtual office" describes working from home on a relatively permanent basis.

Accepted Answer

A) True 
 B)False

Question 8

Representative participation is characterized by ________.

Accepted Answer

A)  a significant positive impact on employee morale and performance 
B)  democratic leadership behaviors 
C)  compliance with the legal need to redistribute power within organizations 
D)  open and honest two-way communication 
E)  joint decision making by employees and management 
A)  a significant positive impact on employee morale and performance 
B)  democratic leadership behaviors 
C)  compliance with the legal need to redistribute power within organizations 
D)  open and honest two-way communication 
E)  joint decision making by employees and management

Question 9

Discuss the advantages and disadvantages of flextime.

Accepted Answer

There are several advantages of flextime

Question 10

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.

Accepted Answer

A)  profit-sharing 
B)  gainsharing 
C)  modular 
D)  bonus 
E)  core-plus 
A)  profit-sharing 
B)  gainsharing 
C)  modular 
D)  bonus 
E)  core-plus

Question 11

Employee recognition programs are highly susceptible to political manipulation by management.

Accepted Answer

A) True 
 B)False

Question 12

Amanda McPherson is a working mother with one child and an ailing parent to look after in addition to her duties as a wife and job responsibilities as a legal consultant. Since Amanda always felt pressed for time, the news that the consultancy she worked for would allow her to work from home two days a week came as a great relief to her. She now feels more motivated to work for the company as the company has taken into account her personal and professional needs. The company has allowed Amanda to use the option of ________.

Accepted Answer

A)  gainsharing 
B)  offshoring 
C)  homeshoring 
D)  work sharing 
E)  telecommuting 
A)  gainsharing 
B)  offshoring 
C)  homeshoring 
D)  work sharing 
E)  telecommuting

Question 13

Jack Holmes is a middle-aged, lower-level employee at an automobile service center. Though he is not paid very well, he loves his job. His supervisor speaks to him with respect and he is the favored candidate for mentoring new employees because on the vast experience he holds in the job. Based on this information, which of the following is most likely to be the reason Jack likes his job?

Accepted Answer

A)  salary 
B)  recognition 
C)  prospects of growth 
D)  flextime 
E)  job sharing 
A)  salary 
B)  recognition 
C)  prospects of growth 
D)  flextime 
E)  job sharing

Question 14

Which of the following is an example of an intrinsic reward?

Accepted Answer

A)  profit-sharing plan 
B)  employee stock option 
C)  gainsharing 
D)  bonus 
E)  employee recognition 
A)  profit-sharing plan 
B)  employee stock option 
C)  gainsharing 
D)  bonus 
E)  employee recognition

Question 15

Which of the following is the distinct characteristic of participative management programs?

Accepted Answer

A)  establishment of work councils 
B)  autocratic decision making 
C)  performance norms 
D)  joint decision making 
E)  representative participation 
A)  establishment of work councils 
B)  autocratic decision making 
C)  performance norms 
D)  joint decision making 
E)  representative participation

Question 16

List and describe the various flexible benefits plans.

Accepted Answer

The three most popular types of benefits

Question 17

With reference to the job characteristics model, which of the following defines skill variety?

Accepted Answer

A)  the degree to which a job has an impact on the lives or work of other people 
B)  the degree to which a job requires completion of a whole and identifiable piece of work 
C)  the degree to which work activities generate direct and clear information about performance 
D)  the degree to which a job provides the worker freedom in scheduling and procedure 
E)  the degree to which a job requires a variety of different activities tapping different abilities 
A)  the degree to which a job has an impact on the lives or work of other people 
B)  the degree to which a job requires completion of a whole and identifiable piece of work 
C)  the degree to which work activities generate direct and clear information about performance 
D)  the degree to which a job provides the worker freedom in scheduling and procedure 
E)  the degree to which a job requires a variety of different activities tapping different abilities

Question 18

Which of the following statements is true regarding job sharing?

Accepted Answer

A)  It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 
B)  Job sharing is a method of job enrichment. 
C)  It allows two or more individuals to split a traditional 40-hour-a-week job. 
D)  It is also called cross-training. 
E)  It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level. 
A)  It expands jobs by increasing the degree to which the worker controls the planning, execution, and evaluation of the work. 
B)  Job sharing is a method of job enrichment. 
C)  It allows two or more individuals to split a traditional 40-hour-a-week job. 
D)  It is also called cross-training. 
E)  It involves periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level.

Question 19

Which of the following statements is true regarding a merit-based pay plan?

Accepted Answer

A)  It distributes compensation based on an established formula designed around a company's profitability. 
B)  It bases pay levels on how many skills employees have or how many jobs they can do. 
C)  A typical merit-based pay plan provides no base salary and pays the employee only for what he or she produces. 
D)  Unions typically resist merit-based pay plan. 
E)  It is also called competency-based pay plan. 
A)  It distributes compensation based on an established formula designed around a company's profitability. 
B)  It bases pay levels on how many skills employees have or how many jobs they can do. 
C)  A typical merit-based pay plan provides no base salary and pays the employee only for what he or she produces. 
D)  Unions typically resist merit-based pay plan. 
E)  It is also called competency-based pay plan.

Question 20

Woodworth & Baines is a retail chain that has taken up numerous measures to improve employee attitude, motivation, and organizational performance. New training programs, employee engagement initiatives, and an employee welfare council were the three main strategies implemented as part of the employee empowerment program. Norman Kilner was one of twenty employees nominated to the employee welfare council where they were required to interact with the management to promote the interests of the employees. Additionally, the job roles of these twenty employees were vertically enhanced to give them more autonomy in the organization. However, six months into the employee empowerment program, a survey by HR revealed no actual change in employee attitudes. Similarly, a survey conducted by the production manager revealed that work productivity had not increased by any substantial measure either. Which of the following, if true, would best explain this outcome?

Accepted Answer

A)  Management retained the degree of control they had in the organizational affairs. 
B)  Management implemented a 360-degree feedback system for performance appraisals. 
C)  The company moved from a merit-based to a piece-rate pay system in the last quarters. 
D)  The employees performed poorly because of the lack of training and development programs. 
E)  Management strengthened the regulations relating to employee absenteeism in this period. 
A)  Management retained the degree of control they had in the organizational affairs. 
B)  Management implemented a 360-degree feedback system for performance appraisals. 
C)  The company moved from a merit-based to a piece-rate pay system in the last quarters. 
D)  The employees performed poorly because of the lack of training and development programs. 
E)  Management strengthened the regulations relating to employee absenteeism in this period.

Internal equity refers to the ________.

Which of the following is Theory X consistent with?

Which of the following factors represents the influence of social aspects of the work environment on motivation?

Which of the following statements is true regarding job rotation?

A ________ pay plan pays for individual performance based on performance appraisal ratings.

The term "virtual office" describes working from home on a relatively permanent basis.

Representative participation is characterized by ________.

Discuss the advantages and disadvantages of flextime.

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.

Employee recognition programs are highly susceptible to political manipulation by management.

Which of the following is an example of an intrinsic reward?

Which of the following is the distinct characteristic of participative management programs?

List and describe the various flexible benefits plans.

With reference to the job characteristics model, which of the following defines skill variety?

Which of the following statements is true regarding job sharing?

Which of the following statements is true regarding a merit-based pay plan?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Internal equity refers to the ________.

Which of the following is Theory X consistent with?

Which of the following factors represents the influence of social aspects of the work environment on motivation?

Which of the following statements is true regarding job rotation?

A ________ pay plan pays for individual performance based on performance appraisal ratings.

The term "virtual office" describes working from home on a relatively permanent basis.

Representative participation is characterized by ________.

Discuss the advantages and disadvantages of flextime.

At Dortix, a manufacturing company, at the end of every quarter, the total production of each department is calculated, compared with the predetermined targets, and the rewards for each set of divisional employees is determined this way. Dortix uses a ________ plan to incentivize its employees.

Employee recognition programs are highly susceptible to political manipulation by management.

Which of the following is an example of an intrinsic reward?

Which of the following is the distinct characteristic of participative management programs?

List and describe the various flexible benefits plans.

With reference to the job characteristics model, which of the following defines skill variety?

Which of the following statements is true regarding job sharing?

Which of the following statements is true regarding a merit-based pay plan?

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters