Question 1

Which of the following can be used to indicate factors that slow down or cause unnecessary work in a process?

Accepted Answer

A) activity analysis 
B) total quality management 
C) cost of quality 
D) all of the above 
A) activity analysis 
B) total quality management 
C) cost of quality 
D) all of the above

Question 2

Registration under ISO 9000 is

Accepted Answer

A) required for all companies doing business internationally. 
B) required for all European companies doing business in Europe. 
C) not required for U.S.companies unless they use European suppliers. 
D) required for all companies producing regulated products to be sold in the European Union. 
A) required for all companies doing business internationally. 
B) required for all European companies doing business in Europe. 
C) not required for U.S.companies unless they use European suppliers. 
D) required for all companies producing regulated products to be sold in the European Union.

Question 3

Business Solutions Corporation Business Solutions Corporation is a manufacturer of a versatile statistical calculator.The following information is a summary of defective and returned units for the previous year.
  Refer to Business Solutions Corporation.The profit lost by selling defective units to Pittman Company totals $1,440.The total rework cost for 700 units is $28,000.The difference between the profit earned on a good unit and a defective unit is $12.How many total defective units did Business Solutions Corporation produce?

Accepted Answer

A) 120 
B) 740 
C) 736 
D) 820 
A) 120 
B) 740 
C) 736 
D) 820

Question 4

Discuss the concept of total quality management.

Accepted Answer

TQM is a company-wide quality system tha

Question 5

Value refers to a product meeting the highest number of a customer's needs at the lowest possible cost.

Accepted Answer

A) True 
 B)False

Question 6

An all-inclusive definition of quality views it as the ability of products/services to

Accepted Answer

A) only meet internal design specifications. 
B) meet the customer's stated or implied needs. 
C) be produced using all value-added production activities. 
D) be produced with no rework costs. 
A) only meet internal design specifications. 
B) meet the customer's stated or implied needs. 
C) be produced using all value-added production activities. 
D) be produced with no rework costs.

Question 7

A company will not achieve world-class status unless a quality focus

Accepted Answer

A) allows that company to achieve one or more major quality awards. 
B) becomes an integral part of the organization's culture. 
C) emphasizes the elimination of all quality costs for compliance and noncompliance. 
D) has been mandated by management for workers to pursue. 
A) allows that company to achieve one or more major quality awards. 
B) becomes an integral part of the organization's culture. 
C) emphasizes the elimination of all quality costs for compliance and noncompliance. 
D) has been mandated by management for workers to pursue.

Question 8

Business Solutions Corporation Business Solutions Corporation is a manufacturer of a versatile statistical calculator.The following information is a summary of defective and returned units for the previous year.
  Refer to Business Solutions Corporation.The total quality cost is

Accepted Answer

A) $15,000. 
B) $15,750. 
C) $28,500. 
D) $11,250. 
A) $15,000. 
B) $15,750. 
C) $28,500. 
D) $11,250.

Which of the following can be used to indicate factors that slow down or cause unnecessary work in a process?

Registration under ISO 9000 is

Discuss the concept of total quality management.

Value refers to a product meeting the highest number of a customer's needs at the lowest possible cost.

An all-inclusive definition of quality views it as the ability of products/services to

A company will not achieve world-class status unless a quality focus

Business Solutions Corporation Business Solutions Corporation is a manufacturer of a versatile statistical calculator.The following information is a summary of defective and returned units for the previous year. Refer to Business Solutions Corporation.The total quality cost is

Introduction to Cost Accounting

Cost Terminology and Cost Behaviors

Predetermined Overhead Rates, flexible Budgets, and Absorptionvariable Costing

Activity-Based Management and Activity-Based Costing

Job Order Costing

Process Costing

Standard Costing and Variance Analysis

The Master Budget

Break-Even Point and Cost-Volume-Profit Analysis

Relevant Information for Decision Making

Allocation of Joint Costs and Accounting for By-Products

Introduction to Cost Management Systems

Responsibility Accounting, support Department Allocations, and Transfer Pricing

Performance Measurement, balanced Scorecards, and Performance Rewards

Capital Budgeting

Managing Costs and Uncertainty

Inventory and Production Management

Emerging Management Practices

Filters

Exam 17: Implementing Quality Concepts

Which of the following can be used to indicate factors that slow down or cause unnecessary work in a process?

Registration under ISO 9000 is

Discuss the concept of total quality management.

Value refers to a product meeting the highest number of a customer's needs at the lowest possible cost.

An all-inclusive definition of quality views it as the ability of products/services to

A company will not achieve world-class status unless a quality focus

Business Solutions Corporation Business Solutions Corporation is a manufacturer of a versatile statistical calculator.The following information is a summary of defective and returned units for the previous year. Refer to Business Solutions Corporation.The total quality cost is

Introduction to Cost Accounting

Cost Terminology and Cost Behaviors

Predetermined Overhead Rates, flexible Budgets, and Absorptionvariable Costing

Activity-Based Management and Activity-Based Costing

Job Order Costing

Process Costing

Standard Costing and Variance Analysis

The Master Budget

Break-Even Point and Cost-Volume-Profit Analysis

Relevant Information for Decision Making

Allocation of Joint Costs and Accounting for By-Products

Introduction to Cost Management Systems

Responsibility Accounting, support Department Allocations, and Transfer Pricing

Performance Measurement, balanced Scorecards, and Performance Rewards

Capital Budgeting

Managing Costs and Uncertainty

Inventory and Production Management

Emerging Management Practices

Filters