Question 1

Social media promotes greater self-disclosure.

Accepted Answer

A) True 
 B)False

Question 2

Whenever we discuss our mutual relationship with the other person,we are meta-communicating.

Accepted Answer

A) True 
 B)False

Question 3

Match each of the statements below with the element of the communication model it illustrates most clearly.
-Alec tells Chan directly: "Your snoring bothers me."

Accepted Answer

A) behaviour 
B) receiver 
C) environment 
D) message 
E) psychological noise 
A) behaviour 
B) receiver 
C) environment 
D) message 
E) psychological noise

Question 4

What is characteristic of the behaviour of effective communicators?

Accepted Answer

A)  They have a wide range of behaviours from which to choose. 
B)  They exhibit behaviours that are predictable by their partners. 
C)  They exhibit unique behaviours more often than less effective communicators. 
D)  They have a consistent set of a few best communication behaviours they can draw upon as needed. 
A)  They have a wide range of behaviours from which to choose. 
B)  They exhibit behaviours that are predictable by their partners. 
C)  They exhibit unique behaviours more often than less effective communicators. 
D)  They have a consistent set of a few best communication behaviours they can draw upon as needed.

Question 5

Jesse tells Joy about a crane that has been visiting his neighbourhood."I just love the crane's visits!" Jesse exclaims.Joy thinks it's strange that Jesse enjoys a construction crane in his neighbourhood; however,Jesse is actually talking about a bird.Which communication misconception does this illustrate?

Accepted Answer

A)  More communication is always better. 
B)  Meanings are in words. 
C)  Successful communication always involves shared understanding. 
D)  A single person or event causes another's reaction. 
A)  More communication is always better. 
B)  Meanings are in words. 
C)  Successful communication always involves shared understanding. 
D)  A single person or event causes another's reaction.

Question 6

Many studies have researched happiness.Which factor is linked with happiness?

Accepted Answer

A)  a satisfying job 
B)  health and fitness 
C)  positive interactions with others 
D)  standard of living and lifestyle 
A)  a satisfying job 
B)  health and fitness 
C)  positive interactions with others 
D)  standard of living and lifestyle

Question 7

According to your text,impersonal communication can be defined quantitatively or qualitatively.

Accepted Answer

A) True 
 B)False

Question 8

Val,a nurse,feels embarrassed when she gets an angry response after asking a doctor she is working with at the hospital a question.She apologizes profusely and believes she has done something wrong.What communication misconception best explains the error in Val's thinking?

Accepted Answer

A)  Meanings are in words. 
B)  A single event causes another's reaction. 
C)  Communication can solve all problems. 
D)  Successful communication always involves shared understanding. 
A)  Meanings are in words. 
B)  A single event causes another's reaction. 
C)  Communication can solve all problems. 
D)  Successful communication always involves shared understanding.

Question 9

Your text promises that if you communicate skillfully enough,you should be able to solve every problem you encounter.

Accepted Answer

A) True 
 B)False

Question 10

Match each of the statements below with the element of the communication model it illustrates most clearly.
-Chris and Bill understand each other easily because they have many experiences in common.

Accepted Answer

A)  channel 
B)  decoding 
C)  environment 
D)  external noise 
E)  Sender 
A)  channel 
B)  decoding 
C)  environment 
D)  external noise 
E)  Sender

Question 11

Why is tolerance for ambiguity an important quality for intercultural competence?

Accepted Answer

A)  Without it one is closed-minded. 
B)  There is more than one right way to do things. 
C)  Many messages in other cultures are equivocal. 
D)  We need to be open-minded to the ways of others. 
A)  Without it one is closed-minded. 
B)  There is more than one right way to do things. 
C)  Many messages in other cultures are equivocal. 
D)  We need to be open-minded to the ways of others.

Question 12

What is a characteristic of integrated communicators?

Accepted Answer

A)  a greater degree of sociability 
B)  a conscious focus on communicating effectively 
C)  exposure to a wide range of communication styles 
D)  communicating competently without constant self-monitoring 
A)  a greater degree of sociability 
B)  a conscious focus on communicating effectively 
C)  exposure to a wide range of communication styles 
D)  communicating competently without constant self-monitoring

Question 13

Protection is one of the social needs identified by researchers.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is an example of a relational dimension?

Accepted Answer

A)  "I'll have a large coffee." 
B)  "I'll have a large coffee," says Jason in a demanding tone. 
C)  Jason decides to go through the drive-through for his coffee instead of going in so he won't have to talk to the cashier. 
D)  Jason decides to make his coffee at home because he is in a bad mood and doesn't want to interact with people. 
A)  "I'll have a large coffee." 
B)  "I'll have a large coffee," says Jason in a demanding tone. 
C)  Jason decides to go through the drive-through for his coffee instead of going in so he won't have to talk to the cashier. 
D)  Jason decides to make his coffee at home because he is in a bad mood and doesn't want to interact with people.

Question 15

What are two friends likely doing while they are communicating?

Accepted Answer

A)  primarily sending messages 
B)  primarily receiving messages 
C)  taking turns sending and receiving messages 
D)  sending and receiving messages at the same time 
A)  primarily sending messages 
B)  primarily receiving messages 
C)  taking turns sending and receiving messages 
D)  sending and receiving messages at the same time

Question 16

What is someone doing when they decode?

Accepted Answer

A)  putting thoughts into words 
B)  interpreting particularly obscure messages 
C)  choosing the appropriate way to send messages 
D)  making sense out of the messages sent by others 
A)  putting thoughts into words 
B)  interpreting particularly obscure messages 
C)  choosing the appropriate way to send messages 
D)  making sense out of the messages sent by others

Question 17

Match each of the statements below with the element of the communication model it illustrates most clearly.
-While your boss is giving the quarterly report,you are worrying about how you will get home from work.

Accepted Answer

A) behaviour 
B) receiver 
C) environment 
D) message 
E) psychological noise 
A) behaviour 
B) receiver 
C) environment 
D) message 
E) psychological noise

Question 18

Jessica sends an email to her Member of Parliament to communicate her concerns about an issue.What is Jessica's action an example of?

Accepted Answer

A)  linear communication 
B)  interactive communication 
C)  interpersonal communication 
D)  transactional communication 
A)  linear communication 
B)  interactive communication 
C)  interpersonal communication 
D)  transactional communication

Question 19

How are identity and communication related?

Accepted Answer

A)  People control communication with our identity. 
B)  People are drawn to communicators who test and challenge our identity. 
C)  People take aspects of others' identities as our own through communication. 
D)  People gain an idea of who we are from the way others communicate with us. 
A)  People control communication with our identity. 
B)  People are drawn to communicators who test and challenge our identity. 
C)  People take aspects of others' identities as our own through communication. 
D)  People gain an idea of who we are from the way others communicate with us.

Question 20

Steve is struggling to pay all of his bills and he is worried he may be evicted from his apartment.According to Maslow's hierarchy,what type of need is Steve concerned about?

Accepted Answer

A)  physical 
B)  safety 
C)  social 
D)  self-esteem 
A)  physical 
B)  safety 
C)  social 
D)  self-esteem

Social media promotes greater self-disclosure.

Whenever we discuss our mutual relationship with the other person,we are meta-communicating.

Match each of the statements below with the element of the communication model it illustrates most clearly. -Alec tells Chan directly: "Your snoring bothers me."

What is characteristic of the behaviour of effective communicators?

Many studies have researched happiness.Which factor is linked with happiness?

According to your text,impersonal communication can be defined quantitatively or qualitatively.

Val,a nurse,feels embarrassed when she gets an angry response after asking a doctor she is working with at the hospital a question.She apologizes profusely and believes she has done something wrong.What communication misconception best explains the error in Val's thinking?

Your text promises that if you communicate skillfully enough,you should be able to solve every problem you encounter.

Match each of the statements below with the element of the communication model it illustrates most clearly. -Chris and Bill understand each other easily because they have many experiences in common.

Why is tolerance for ambiguity an important quality for intercultural competence?

What is a characteristic of integrated communicators?

Protection is one of the social needs identified by researchers.

Which of the following is an example of a relational dimension?

What are two friends likely doing while they are communicating?

What is someone doing when they decode?

Match each of the statements below with the element of the communication model it illustrates most clearly. -While your boss is giving the quarterly report,you are worrying about how you will get home from work.

Jessica sends an email to her Member of Parliament to communicate her concerns about an issue.What is Jessica's action an example of?

How are identity and communication related?

Steve is struggling to pay all of his bills and he is worried he may be evicted from his apartment.According to Maslow's hierarchy,what type of need is Steve concerned about?

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 1: A First Look at Interpersonal Communications

Social media promotes greater self-disclosure.

Whenever we discuss our mutual relationship with the other person,we are meta-communicating.

Match each of the statements below with the element of the communication model it illustrates most clearly. -Alec tells Chan directly: "Your snoring bothers me."

What is characteristic of the behaviour of effective communicators?

Many studies have researched happiness.Which factor is linked with happiness?

According to your text,impersonal communication can be defined quantitatively or qualitatively.

Val,a nurse,feels embarrassed when she gets an angry response after asking a doctor she is working with at the hospital a question.She apologizes profusely and believes she has done something wrong.What communication misconception best explains the error in Val's thinking?

Your text promises that if you communicate skillfully enough,you should be able to solve every problem you encounter.

Match each of the statements below with the element of the communication model it illustrates most clearly. -Chris and Bill understand each other easily because they have many experiences in common.

Why is tolerance for ambiguity an important quality for intercultural competence?

What is a characteristic of integrated communicators?

Protection is one of the social needs identified by researchers.

Which of the following is an example of a relational dimension?

What are two friends likely doing while they are communicating?

What is someone doing when they decode?

Match each of the statements below with the element of the communication model it illustrates most clearly. -While your boss is giving the quarterly report,you are worrying about how you will get home from work.

Jessica sends an email to her Member of Parliament to communicate her concerns about an issue.What is Jessica's action an example of?

How are identity and communication related?

Steve is struggling to pay all of his bills and he is worried he may be evicted from his apartment.According to Maslow's hierarchy,what type of need is Steve concerned about?

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters