Question 1

Which element is included in the transactional communication model?

Accepted Answer

A)  relational 
B)  linear 
C)  environment 
D)  noise 
A)  relational 
B)  linear 
C)  environment 
D)  noise

Question 2

Discuss attributes that are helpful to communicate effectively with people from cultures that are different from yours.

Accepted Answer

Effective communication with people from

Question 3

In a relationship,what type of relation message is the party that talks,interrupts the other,and changes the topic of discussion the most sending?

Accepted Answer

A)  affinity 
B)  control 
C)  disrespect 
D)  immediacy 
A)  affinity 
B)  control 
C)  disrespect 
D)  immediacy

Question 4

We learn who we are through communicating.

Accepted Answer

A) True 
 B)False

Question 5

Match each of the statements below with the element of the communication model it illustrates most clearly.
-Alex listens to a speech.

Accepted Answer

A) behaviour 
B) receiver 
C) environment 
D) message 
E) psychological noise 
A) behaviour 
B) receiver 
C) environment 
D) message 
E) psychological noise

Question 6

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you.Using the characteristics of communication competence,what is the best approach to achieve your goal?

Accepted Answer

A)  Follow the methods that you saw another friend use successfully. 
B)  Avoid sending any message until you are sure it will be well received. 
C)  Follow the methods you used successfully with others in the past as closely as possible. 
D)  Consider a variety of alternatives, choosing the one that you think will be most successful. 
A)  Follow the methods that you saw another friend use successfully. 
B)  Avoid sending any message until you are sure it will be well received. 
C)  Follow the methods you used successfully with others in the past as closely as possible. 
D)  Consider a variety of alternatives, choosing the one that you think will be most successful.

Question 7

Carter was recently promoted to a supervisor position at the counselling centre he has worked at for the past 10 years.He now supervisors his former colleagues and he has found that both his communication with his former colleagues and their communication with him has changed.Which communication characteristic does this demonstrate?

Accepted Answer

A)  Communication competence is situational. 
B)  Communication competence can be learned. 
C)  Communication competence is relational. 
D)  There is no ideal way to communicate. 
A)  Communication competence is situational. 
B)  Communication competence can be learned. 
C)  Communication competence is relational. 
D)  There is no ideal way to communicate.

Question 8

Communication is so important that its quantity and quality can affect physical health.

Accepted Answer

A) True 
 B)False

Question 9

Betty appears to be upset.Justin wonders if Betty is upset because he knows she is working on a difficult project at work.He also wonders if she might be upset because she didn't sleep well last night or perhaps she's just having an off day.Justin is demonstrating cognitive realism.

Accepted Answer

A) True 
 B)False

Question 10

The person who exercises the greatest amount of conversational control doesn't always make the decisions in interpersonal relationships.

Accepted Answer

A) True 
 B)False

Question 11

A jet flying low overhead interferes with your conversation with a friend.What is this an example of?

Accepted Answer

A)  noise 
B)  feedback 
C) external disruption 
D)  transactional disruption 
A)  noise 
B)  feedback 
C) external disruption 
D)  transactional disruption

Question 12

What social needs do people strive to fulfill by communicating?

Accepted Answer

A)  identity and physical 
B)  control and affection 
C)  talking and listening 
D)  self-esteem and self-actualization 
A)  identity and physical 
B)  control and affection 
C)  talking and listening 
D)  self-esteem and self-actualization

Question 13

Match each of the statements below with the element of the communication model it illustrates most clearly.
-Ellen is the person who takes flowers from everyone in the office to the boss,who is in the hospital.

Accepted Answer

A)  channel 
B)  decoding 
C)  environment 
D)  external noise 
E)  Sender 
A)  channel 
B)  decoding 
C)  environment 
D)  external noise 
E)  Sender

Question 14

Which term is defined as "the fields of experience that affect how a communicator understands another's behaviour?"

Accepted Answer

A)  decoding 
B)  empathy 
C)  encoding 
D)  environment 
A)  decoding 
B)  empathy 
C)  encoding 
D)  environment

Question 15

Kim is volunteering as a nurse for three months in an African country.What mindful strategy she should use to be more effective in her intercultural communication?

Accepted Answer

A)  active engagement 
B)  ambiguity 
C)  direct communication 
D)  passive observation 
A)  active engagement 
B)  ambiguity 
C)  direct communication 
D)  passive observation

Question 16

Explain how social media can have positive and negative impacts on interpersonal communication.Explain your answer using points from the text and examples from your personal experience.

Accepted Answer

Social media can have both positive and

Question 17

Describe how you have used communication to meet each of the needs in Maslow's hierarchy.

Accepted Answer

I have used communication to meet each o

Question 18

Johan discusses nutrition issues with one of his fellow nursing classmates.What type of message is this?

Accepted Answer

A)  relational 
B)  content 
C)  affinity 
D)  immediacy 
A)  relational 
B)  content 
C)  affinity 
D)  immediacy

Question 19

Jane,your best friend,seems angry with you.At first you wonder if you have done something to upset her.Then you think about how stressed she has been with work,and then you consider that perhaps she isn't angry at all,perhaps you have been overly sensitive.What are you displaying?

Accepted Answer

A)  empathy 
B)  self-monitoring 
C)  cognitive complexity 
D)  commitment 
A)  empathy 
B)  self-monitoring 
C)  cognitive complexity 
D)  commitment

Question 20

Pleasure is one of the social needs identified by researchers.

Accepted Answer

A) True 
 B)False

Which element is included in the transactional communication model?

Discuss attributes that are helpful to communicate effectively with people from cultures that are different from yours.

In a relationship,what type of relation message is the party that talks,interrupts the other,and changes the topic of discussion the most sending?

We learn who we are through communicating.

Match each of the statements below with the element of the communication model it illustrates most clearly. -Alex listens to a speech.

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you.Using the characteristics of communication competence,what is the best approach to achieve your goal?

Communication is so important that its quantity and quality can affect physical health.

Betty appears to be upset.Justin wonders if Betty is upset because he knows she is working on a difficult project at work.He also wonders if she might be upset because she didn't sleep well last night or perhaps she's just having an off day.Justin is demonstrating cognitive realism.

The person who exercises the greatest amount of conversational control doesn't always make the decisions in interpersonal relationships.

A jet flying low overhead interferes with your conversation with a friend.What is this an example of?

What social needs do people strive to fulfill by communicating?

Match each of the statements below with the element of the communication model it illustrates most clearly. -Ellen is the person who takes flowers from everyone in the office to the boss,who is in the hospital.

Which term is defined as "the fields of experience that affect how a communicator understands another's behaviour?"

Kim is volunteering as a nurse for three months in an African country.What mindful strategy she should use to be more effective in her intercultural communication?

Explain how social media can have positive and negative impacts on interpersonal communication.Explain your answer using points from the text and examples from your personal experience.

Describe how you have used communication to meet each of the needs in Maslow's hierarchy.

Johan discusses nutrition issues with one of his fellow nursing classmates.What type of message is this?

Jane,your best friend,seems angry with you.At first you wonder if you have done something to upset her.Then you think about how stressed she has been with work,and then you consider that perhaps she isn't angry at all,perhaps you have been overly sensitive.What are you displaying?

Pleasure is one of the social needs identified by researchers.

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

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Exam 1: A First Look at Interpersonal Communications

Which element is included in the transactional communication model?

Discuss attributes that are helpful to communicate effectively with people from cultures that are different from yours.

In a relationship,what type of relation message is the party that talks,interrupts the other,and changes the topic of discussion the most sending?

We learn who we are through communicating.

Match each of the statements below with the element of the communication model it illustrates most clearly. -Alex listens to a speech.

You want to let a close friend know how much she/he means to you in a way that is sincere and doesn't embarrass either of you.Using the characteristics of communication competence,what is the best approach to achieve your goal?

Communication is so important that its quantity and quality can affect physical health.

Betty appears to be upset.Justin wonders if Betty is upset because he knows she is working on a difficult project at work.He also wonders if she might be upset because she didn't sleep well last night or perhaps she's just having an off day.Justin is demonstrating cognitive realism.

The person who exercises the greatest amount of conversational control doesn't always make the decisions in interpersonal relationships.

A jet flying low overhead interferes with your conversation with a friend.What is this an example of?

What social needs do people strive to fulfill by communicating?

Match each of the statements below with the element of the communication model it illustrates most clearly. -Ellen is the person who takes flowers from everyone in the office to the boss,who is in the hospital.

Which term is defined as "the fields of experience that affect how a communicator understands another's behaviour?"

Kim is volunteering as a nurse for three months in an African country.What mindful strategy she should use to be more effective in her intercultural communication?

Explain how social media can have positive and negative impacts on interpersonal communication.Explain your answer using points from the text and examples from your personal experience.

Describe how you have used communication to meet each of the needs in Maslow's hierarchy.

Johan discusses nutrition issues with one of his fellow nursing classmates.What type of message is this?

Jane,your best friend,seems angry with you.At first you wonder if you have done something to upset her.Then you think about how stressed she has been with work,and then you consider that perhaps she isn't angry at all,perhaps you have been overly sensitive.What are you displaying?

Pleasure is one of the social needs identified by researchers.

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Nonverbal Communication: Messages Beyond Words

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters