Exam 6: Nonverbal Communication: Messages Beyond Words

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Match each description below with the term it best describes. -Pointing to major terms written on the board while lecturing

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Decisions to hire potential job candidates are partly based on nonverbal behaviour.

(True/False)
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Using at least two of the types of nonverbal communication described in your text,and referring to your own experience,describe an incident which illustrates how nonverbal behaviour can be ambiguous.How could you or the other person involved reduce the ambiguity of that situation?

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Men express more emotions via facial expressions than women.

(True/False)
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Discuss how physical settings,such as architecture and interior design,affect our communication.Provide examples of how physical settings have impacted your communication.

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Patterns of eye contact are fairly consistent across cultures.

(True/False)
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Your text defines nonverbal communication as any type of communication that isn't expressed by speech.

(True/False)
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Rich gives Shawn the thumbs up sign.What is this an example of?

(Multiple Choice)
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In the "Observing What You See" story in Chapter 6,the author drew reasonably accurate conclusions about a male student she had observed,based on that student's appearance and on his behaviour while talking to another person he had run into in the cafeteria.

(True/False)
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Potential job candidates need to have a heightened awareness of the role of kinesics in their nonverbal communication.

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Smell can help us remember events and facts.

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Which term refers to the nonverbal behaviour that uses stammering or "uh,um,er" in conversation?

(Multiple Choice)
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What can nonverbal regulators signal?

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Match each description below with the term it best describes. -Pushing,patting,and pinching

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Haptics is the study of slang.

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Which term refers to the many ways the voice communicates,including tone,speed,pitch,number and length of pauses,and volume?

(Multiple Choice)
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David is a nursing student on placement at a seniors' home.He has worked with two different doctors and one doctor is much more effective at getting the patients to be very open and disclose a lot of information as opposed to the other doctor.Which reason best explains why one doctor is more effective?

(Multiple Choice)
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Match each description below with the term it best describes. -Arriving early for an appointment

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Match each description below with the term it best describes. -Stammering

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Amber is late responding to an email from her colleague who works in a different city.How is her colleague likely to perceive this?

(Multiple Choice)
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