Question 1

According to your text,people generally get more social meaning from what others do than from what they say.

Accepted Answer

A) True 
 B)False

Question 2

Match each description below with the term it best describes.
-Nonverbal behaviours that accompany and support spoken words

Accepted Answer

A) chronemics 
B) vocal filler 
C) emblem 
D) illustrator 
E) kinesics
F)proxemics
G)touch 
A) chronemics 
B) vocal filler 
C) emblem 
D) illustrator 
E) kinesics
F)proxemics
G)touch

Question 3

Safeway workers were asked to smile and make eye contact with customers.What did customers often assume about these workers?

Accepted Answer

A)  They were faking it. 
B)  They were flirting. 
C)  They were happy. 
D)  They were overconfident. 
A)  They were faking it. 
B)  They were flirting. 
C)  They were happy. 
D)  They were overconfident.

Question 4

Match each description below with the term it best describes.
-Waving,shaking head or finger

Accepted Answer

A) chronemics 
B) vocal filler 
C) emblem 
D) illustrator 
E) kinesics
F)proxemics
G)touch 
A) chronemics 
B) vocal filler 
C) emblem 
D) illustrator 
E) kinesics
F)proxemics
G)touch

Question 5

Clothing generally carries the most importance in the early stages of a relationship.

Accepted Answer

A) True 
 B)False

Question 6

People who spoke rapidly responded most favourably to rapid talkers,whereas slow speakers referred those whose rate was also slow.

Accepted Answer

A) True 
 B)False

Question 7

Gord and Tara work at a social services agency together.Gord is bored and looks out the window when Tara tells him about a challenging client she is working with.What nonverbal function is Gord demonstrating?

Accepted Answer

A)  accenting 
B)  complementing 
C)  regulating 
D)  substituting 
A)  accenting 
B)  complementing 
C)  regulating 
D)  substituting

Question 8

Kim nods as Ruth tells her about a challenging client she worked with earlier in the day.What is this an example of?

Accepted Answer

A)  regulating 
B)  complementing 
C)  accenting 
D)  substituting 
A)  regulating 
B)  complementing 
C)  accenting 
D)  substituting

Question 9

Which of the following best describes Hall's public distance zone?

Accepted Answer

A)  skin contact to 45 centimetres 
B)  45 centimetres to 1.2 metres 
C)  1.2 to 3.6 metres 
D)  outward from 3.6 metres 
A)  skin contact to 45 centimetres 
B)  45 centimetres to 1.2 metres 
C)  1.2 to 3.6 metres 
D)  outward from 3.6 metres

Question 10

Katrina is trying everything she can think of to avoid giving Ivan the idea that she is interested in him romantically.She is avoiding Ivan,saying less than usual,avoiding eye contact,etc.The problem for Katrina is that Ivan isn't getting the message despite her effort.Why isn't Ivan receiving Katrina's message?

Accepted Answer

A)  Nonverbal communication is ambiguous. 
B)  Nonverbal communication serves many functions. 
C)  Nonverbal communication is highly influenced by culture and gender. 
D)  All nonverbal behaviour has communicative value. 
A)  Nonverbal communication is ambiguous. 
B)  Nonverbal communication serves many functions. 
C)  Nonverbal communication is highly influenced by culture and gender. 
D)  All nonverbal behaviour has communicative value.

Question 11

How is nonverbal communication related to perception?

Accepted Answer

A)  People who perceive better exhibit more nonverbal behaviours. 
B)  Cultural factors influence how we perceive much nonverbal behaviour. 
C)  We can't perceive most nonverbal behaviours without verbal explanation. 
D)  We perceive only the nonverbal behaviours in others that we exhibit ourselves. 
A)  People who perceive better exhibit more nonverbal behaviours. 
B)  Cultural factors influence how we perceive much nonverbal behaviour. 
C)  We can't perceive most nonverbal behaviours without verbal explanation. 
D)  We perceive only the nonverbal behaviours in others that we exhibit ourselves.

Question 12

Nancy had a very successful job interview.Which of the following did she likely do that her competitors didn't do?

Accepted Answer

A)  She had a higher level of education than her competitors. 
B)  She had better references than her competitors. 
C)  She smiled and nodded more than her competitors. 
D)  She had more work experience than her competitors. 
A)  She had a higher level of education than her competitors. 
B)  She had better references than her competitors. 
C)  She smiled and nodded more than her competitors. 
D)  She had more work experience than her competitors.

Question 13

Saying "um," "er," and "uh" are examples of unintentional pauses.

Accepted Answer

A) True 
 B)False

Question 14

According to research,what increases positive impressions,task compliance,and even the tips a waiter receives?

Accepted Answer

A)  eye contact 
B)  proxemics 
C)  smiling 
D)  touch 
A)  eye contact 
B)  proxemics 
C)  smiling 
D)  touch

Question 15

Researchers have found nonverbal convergence impossible when dealing with members of different cultures.

Accepted Answer

A) True 
 B)False

Question 16

When we are interested in something or someone,the pupils of our eyes get smaller.

Accepted Answer

A) True 
 B)False

Question 17

In Saudi Arabia it is customary for males to kiss one another when they meet.

Accepted Answer

A) True 
 B)False

Question 18

What percentage of the emotional impact of a message can be attributed to nonverbal communication?

Accepted Answer

A)  33 
B)  50 
C)  65 
D)  93 
A)  33 
B)  50 
C)  65 
D)  93

Question 19

Discuss the importance of nonverbal communication in the workplace.How has nonverbal communication impacted you either positively or negatively in your workplaces?

Accepted Answer

Nonverbal communication is extremely imp

Question 20

What is the act of shaking your head in disagreement an example of?

Accepted Answer

A)  adaptors 
B)  emblems 
C)  gestures 
D)  illustrators 
A)  adaptors 
B)  emblems 
C)  gestures 
D)  illustrators

According to your text,people generally get more social meaning from what others do than from what they say.

Match each description below with the term it best describes. -Nonverbal behaviours that accompany and support spoken words

Safeway workers were asked to smile and make eye contact with customers.What did customers often assume about these workers?

Match each description below with the term it best describes. -Waving,shaking head or finger

Clothing generally carries the most importance in the early stages of a relationship.

People who spoke rapidly responded most favourably to rapid talkers,whereas slow speakers referred those whose rate was also slow.

Gord and Tara work at a social services agency together.Gord is bored and looks out the window when Tara tells him about a challenging client she is working with.What nonverbal function is Gord demonstrating?

Kim nods as Ruth tells her about a challenging client she worked with earlier in the day.What is this an example of?

Which of the following best describes Hall's public distance zone?

How is nonverbal communication related to perception?

Nancy had a very successful job interview.Which of the following did she likely do that her competitors didn't do?

Saying "um," "er," and "uh" are examples of unintentional pauses.

According to research,what increases positive impressions,task compliance,and even the tips a waiter receives?

Researchers have found nonverbal convergence impossible when dealing with members of different cultures.

When we are interested in something or someone,the pupils of our eyes get smaller.

In Saudi Arabia it is customary for males to kiss one another when they meet.

What percentage of the emotional impact of a message can be attributed to nonverbal communication?

Discuss the importance of nonverbal communication in the workplace.How has nonverbal communication impacted you either positively or negatively in your workplaces?

What is the act of shaking your head in disagreement an example of?

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 6: Nonverbal Communication: Messages Beyond Words

According to your text,people generally get more social meaning from what others do than from what they say.

Match each description below with the term it best describes. -Nonverbal behaviours that accompany and support spoken words

Safeway workers were asked to smile and make eye contact with customers.What did customers often assume about these workers?

Match each description below with the term it best describes. -Waving,shaking head or finger

Clothing generally carries the most importance in the early stages of a relationship.

People who spoke rapidly responded most favourably to rapid talkers,whereas slow speakers referred those whose rate was also slow.

Gord and Tara work at a social services agency together.Gord is bored and looks out the window when Tara tells him about a challenging client she is working with.What nonverbal function is Gord demonstrating?

Kim nods as Ruth tells her about a challenging client she worked with earlier in the day.What is this an example of?

Which of the following best describes Hall's public distance zone?

How is nonverbal communication related to perception?

Nancy had a very successful job interview.Which of the following did she likely do that her competitors didn't do?

Saying "um," "er," and "uh" are examples of unintentional pauses.

According to research,what increases positive impressions,task compliance,and even the tips a waiter receives?

Researchers have found nonverbal convergence impossible when dealing with members of different cultures.

When we are interested in something or someone,the pupils of our eyes get smaller.

In Saudi Arabia it is customary for males to kiss one another when they meet.

What percentage of the emotional impact of a message can be attributed to nonverbal communication?

Discuss the importance of nonverbal communication in the workplace.How has nonverbal communication impacted you either positively or negatively in your workplaces?

What is the act of shaking your head in disagreement an example of?

A First Look at Interpersonal Communications

Communication and Identity: Creating and Presenting the Self

Perception: What You See Is What You Get

Emotions: Feeling, Thinking, and Communicating

Language: Barrier and Bridge

Listening: More Than Meets the Ear

Communication and Relational Dynamics

Improving Communication Climates

Managing Interpersonal Conflicts

Filters