Question 1

The cost of employee benefits is approximately _____ the cost of salary and wage payments.

Accepted Answer

A)  5 percent 
B)  25 percent 
C)  31 percent 
D)  66 percent 
A)  5 percent 
B)  25 percent 
C)  31 percent 
D)  66 percent

Question 2

Define each of the following statutes and indicate who has to abide by each act: (a) Civil Rights Act, (b) Occupational Safety and Health Act, (c) Fair Labor Standards Act and (d) Family and Medical Leave Act.

Accepted Answer

a) Civil Rights Act prohibits dis

Question 3

Which of the following sources of candidates do small business owners say accounts for most of their hires?

Accepted Answer

A)  Walk-ins 
B)  Schools 
C)  Internet 
D)  Employee referrals 
A)  Walk-ins 
B)  Schools 
C)  Internet 
D)  Employee referrals

Question 4

A small electrical contractor with nine employees learns that the employees would like to join a union. This contractor realizes that the firm

Accepted Answer

A)  must follow the bargaining pattern set by large contractors. 
B)  can lawfully refuse to negotiate. 
C)  must negotiate if a majority of employees decide to unionize. 
D)  must deduct union dues from employees' paychecks. 
A)  must follow the bargaining pattern set by large contractors. 
B)  can lawfully refuse to negotiate. 
C)  must negotiate if a majority of employees decide to unionize. 
D)  must deduct union dues from employees' paychecks.

Question 5

In addition to its usefulness in attracting and holding key personnel, ESOPs can also

Accepted Answer

A)  allow employees to veto management decisions. 
B)  give employees a share of liability. 
C)  give owners a way to cash out of the business. 
D)  provide an incentive for managers to reduce labor costs. 
A)  allow employees to veto management decisions. 
B)  give employees a share of liability. 
C)  give owners a way to cash out of the business. 
D)  provide an incentive for managers to reduce labor costs.

Question 6

Match the term with its definition. Some terms may not be used.
-Legislation that regulates the safety of workplaces and work practices

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 7

Which of the following acts applies to any employer of 15 or more people and prohibits discrimination on the basis of race, color, religion, sex, or national origin?

Accepted Answer

A)  Fair Labor Standards Act 
B)  Civil Rights Act 
C)  Age Discrimination in Employment Act 
D)  Immigration Reform and Control Act 
A)  Fair Labor Standards Act 
B)  Civil Rights Act 
C)  Age Discrimination in Employment Act 
D)  Immigration Reform and Control Act

Question 8

Match the term with its definition. Some terms may not be used.
-A systematic, step-by-step method for on-the-job training of nonmanagerial employees

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 9

Payroll is only a moderate expense for most small businesses.

Accepted Answer

A) True 
 B)False

Question 10

Match the term with its definition. Some terms may not be used.
-Federal law that establishes a minimum wage and provides for overtime pay

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 11

Match the term with its definition. Some terms may not be used.
-Benefit programs that allow employees to select the types of benefits they wish to receive

Accepted Answer

A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization 
A) Behavioral interview 
B) Co-employment 
C) Employee benefits 
D) Flexible benefit programs 
E) Headhunter
F)Management development
G)Piecework
H)Professional employer organization

Question 12

Which of the following types of interviewing involves asking applicants how they might react to hypothetical situations?

Accepted Answer

A)  Behavioral 
B)  Depth 
C)  Stress 
D)  Traditional 
A)  Behavioral 
B)  Depth 
C)  Stress 
D)  Traditional

Question 13

Which of the following items plays the central role in attracting and motivating employees?

Accepted Answer

A)  Flexible work duties 
B)  Job sharing arrangements 
C)  Compensation 
D)  Vacation benefits 
A)  Flexible work duties 
B)  Job sharing arrangements 
C)  Compensation 
D)  Vacation benefits

Question 14

Katie owns a catering company where employees work both in preparing the food as well as serving at the events. Which of the following would be the best compensation system?

Accepted Answer

A)  Time-based 
B)  Profit-sharing plan 
C)  Piecework rate 
D)  Commission 
A)  Time-based 
B)  Profit-sharing plan 
C)  Piecework rate 
D)  Commission

Question 15

Match the term with its definition. Some terms may not be used.
-Legislation that assures employees of unpaid leave for childbirth or other family needs

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 16

A piecework compensation plan is a type of time-based compensation system.

Accepted Answer

A) True 
 B)False

Question 17

The hiring practices at Basecamp support small firms using additional "test drives" even if a prospective employee has passed a reliable and valid test.

Accepted Answer

A) True 
 B)False

Question 18

Match the term with its definition. Some terms may not be used.
-The extent to which a test assesses true job performance ability

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 19

Tom is experiencing difficulty in recruiting competent technicians for his business. One way to increase the attractiveness of his small business is by using

Accepted Answer

A)  flexible work schedules. 
B)  job descriptions. 
C)  performance testing. 
D)  private employment agencies. 
A)  flexible work schedules. 
B)  job descriptions. 
C)  performance testing. 
D)  private employment agencies.

Exam 20: Managing Human Resources

The cost of employee benefits is approximately _____ the cost of salary and wage payments.

Define each of the following statutes and indicate who has to abide by each act: (a) Civil Rights Act, (b) Occupational Safety and Health Act, (c) Fair Labor Standards Act and (d) Family and Medical Leave Act.

Which of the following sources of candidates do small business owners say accounts for most of their hires?

A small electrical contractor with nine employees learns that the employees would like to join a union. This contractor realizes that the firm

In addition to its usefulness in attracting and holding key personnel, ESOPs can also

Match the term with its definition. Some terms may not be used. -Legislation that regulates the safety of workplaces and work practices

Which of the following acts applies to any employer of 15 or more people and prohibits discrimination on the basis of race, color, religion, sex, or national origin?

Match the term with its definition. Some terms may not be used. -A systematic, step-by-step method for on-the-job training of nonmanagerial employees

Payroll is only a moderate expense for most small businesses.

Match the term with its definition. Some terms may not be used. -Federal law that establishes a minimum wage and provides for overtime pay

Match the term with its definition. Some terms may not be used. -Benefit programs that allow employees to select the types of benefits they wish to receive

Which of the following types of interviewing involves asking applicants how they might react to hypothetical situations?

Which of the following items plays the central role in attracting and motivating employees?

Katie owns a catering company where employees work both in preparing the food as well as serving at the events. Which of the following would be the best compensation system?

Match the term with its definition. Some terms may not be used. -Legislation that assures employees of unpaid leave for childbirth or other family needs

A piecework compensation plan is a type of time-based compensation system.

The hiring practices at Basecamp support small firms using additional "test drives" even if a prospective employee has passed a reliable and valid test.

Match the term with its definition. Some terms may not be used. -The extent to which a test assesses true job performance ability

Tom is experiencing difficulty in recruiting competent technicians for his business. One way to increase the attractiveness of his small business is by using

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Starting a Small Business

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The Business Plan: Visualizing the Dream

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Understanding a Firms Financial Statements

Forecasting Financial Requirements

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Planning for the Harvest

Building Customer Relationships

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Professional Management and the Small Business

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