Question 1

Drug screening programs are too expensive to be worthwhile, even in the long run, for small businesses.

Accepted Answer

A) True 
 B)False

Question 2

Private employment agencies administer the various state unemployment insurance programs.

Accepted Answer

A) True 
 B)False

Question 3

PEOs typically charge a fee of at least 7 percent of payroll to a small business.

Accepted Answer

A) True 
 B)False

Question 4

Explain the strengths and weaknesses for the following sources of employees: (a) walk-ins, (b) schools, (c) public employment offices, (d) private employment agencies, (e) executive search firms, (f) employee referrals, (g) Internet recruiting, (h) help-wanted advertising, and (i) temporary help agencies.

Accepted Answer

a. Walk-ins or unsolicited applic

Question 5

Orientation refers to instructions given during the interview with an applicant.

Accepted Answer

A) True 
 B)False

Question 6

Because PEOs typically cover hundreds or thousands of people, they can afford to offer benefits superior to those provided by the typical small firm.

Accepted Answer

A) True 
 B)False

Question 7

Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

Accepted Answer

A) True 
 B)False

Question 8

Prospective employers can legally select employees based on the applicant's

Accepted Answer

A)  age. 
B)  disabilities. 
C)  education. 
D)  gender. 
A)  age. 
B)  disabilities. 
C)  education. 
D)  gender.

Question 9

Job descriptions are used primarily to avoid lawsuits that might result from the Americans with Disabilities Act.

Accepted Answer

A) True 
 B)False

Question 10

New employees benefit most from orientation when it is given

Accepted Answer

A)  during the employment review. 
B)  after selection, but prior to reporting for work. 
C)  during the first two or three days on the job. 
D)  during the first year of employment. 
A)  during the employment review. 
B)  after selection, but prior to reporting for work. 
C)  during the first two or three days on the job. 
D)  during the first year of employment.

Question 11

Preparation of employees for career advancement through education, job experiences, network development, and performance assessment is called

Accepted Answer

A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity. 
A)  employee training. 
B)  human resources. 
C)  management development. 
D)  workforce diversity.

Question 12

Match the term with its definition. Some terms may not be used.
-Legislation prohibiting discrimination based on race, color, religion, sex, or national origin

Accepted Answer

A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity 
A) Civil Rights Act 
B) Fair Labor Standards Act 
C) Family and Medical Leave Act 
D) Human resource management 
E) Management development
F)Occupational Safety and Health Act
G)PEO
H)Workforce diversity

Question 13

The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

Accepted Answer

A)  the labor turnover rate is high. 
B)  total employment exceeds 75. 
C)  employees are not unionized. 
D)  morale is high. 
A)  the labor turnover rate is high. 
B)  total employment exceeds 75. 
C)  employees are not unionized. 
D)  morale is high.

Question 14

Match the term with its definition. Some terms may not be used.
-A list of the knowledge, skills, abilities, and other characteristics needed to perform a specific job

Accepted Answer

A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity 
A) Cafeteria plan 
B) Employee training 
C) Job description 
D) Job Instruction Training 
E) Job specification
F)On-the-job training
G)Reliability
H)Validity

Question 15

Small firms must exceed large firms in wage and salary levels in order to attract well-qualified personnel.

Accepted Answer

A) True 
 B)False

Question 16

Temporary help agencies are good sources of employees when extensive training is required.

Accepted Answer

A) True 
 B)False

Question 17

The differences among employees on such dimensions as gender, age, ethnicity, and race is known as

Accepted Answer

A)  job specification. 
B)  workforce diversity. 
C)  human resources. 
D)  workforce differences. 
A)  job specification. 
B)  workforce diversity. 
C)  human resources. 
D)  workforce differences.

Question 18

Employee referrals provide a rich source of good applicants for many small firms.

Accepted Answer

A) True 
 B)False

Question 19

Identify and discuss the advantages and disadvantages to using a PEO.

Accepted Answer

Co-employment or outsourcing the human r

Question 20

The Americans with Disabilities Act requires employers of at least _____ employees to make _____ adaptations to facilitate the employment of individuals protected by the act.

Accepted Answer

A)  50, minimal 
B)  15, reasonable 
C)  100, specific 
D)  10, verifiable 
A)  50, minimal 
B)  15, reasonable 
C)  100, specific 
D)  10, verifiable

Exam 20: Managing Human Resources

Drug screening programs are too expensive to be worthwhile, even in the long run, for small businesses.

Private employment agencies administer the various state unemployment insurance programs.

PEOs typically charge a fee of at least 7 percent of payroll to a small business.

Orientation refers to instructions given during the interview with an applicant.

Because PEOs typically cover hundreds or thousands of people, they can afford to offer benefits superior to those provided by the typical small firm.

Requesting a credit report to establish an applicant's employment eligibility is illegal according to the Fair Credit Reporting Act.

Prospective employers can legally select employees based on the applicant's

Job descriptions are used primarily to avoid lawsuits that might result from the Americans with Disabilities Act.

New employees benefit most from orientation when it is given

Preparation of employees for career advancement through education, job experiences, network development, and performance assessment is called

Match the term with its definition. Some terms may not be used. -Legislation prohibiting discrimination based on race, color, religion, sex, or national origin

The owner of a growing business wonders when to hire a human resource manager. The most likely time would be when

Match the term with its definition. Some terms may not be used. -A list of the knowledge, skills, abilities, and other characteristics needed to perform a specific job

Small firms must exceed large firms in wage and salary levels in order to attract well-qualified personnel.

Temporary help agencies are good sources of employees when extensive training is required.

The differences among employees on such dimensions as gender, age, ethnicity, and race is known as

Employee referrals provide a rich source of good applicants for many small firms.

Identify and discuss the advantages and disadvantages to using a PEO.

The Americans with Disabilities Act requires employers of at least _____ employees to make _____ adaptations to facilitate the employment of individuals protected by the act.

The Entrepreneurial Lifethe Entrepreneurial Life

Integrity, Ethics, and Social Entrepreneurship

Starting a Small Business

Franchises and Buyouts

The Family Business

The Business Plan: Visualizing the Dream

The Marketing Plan

The Organizational Plan: Teams, Legal Structures, Alliances, and Directors

The Location Plan

Understanding a Firms Financial Statements

Forecasting Financial Requirements

A Firms Sources of Financing

Planning for the Harvest

Building Customer Relationships

Product Development and Supply Chain Management

Pricing and Credit Decisions

Promotional Planning

Global Opportunities for Small Businesses

Professional Management and the Small Business

Managing Small Business Operations

Managing the Firms Assets

Managing Risk

Filters

The Americans with Disabilities Act requires employers of at least _ employees to make _ adaptations to facilitate the employment of individuals protected by the act.