Exam 20: Managing Human Resources
Exam 1: The Entrepreneurial Lifethe Entrepreneurial Life98 Questions
Exam 2: Integrity, Ethics, and Social Entrepreneurship105 Questions
Exam 3: Starting a Small Business117 Questions
Exam 4: Franchises and Buyouts115 Questions
Exam 5: The Family Business88 Questions
Exam 6: The Business Plan: Visualizing the Dream111 Questions
Exam 7: The Marketing Plan121 Questions
Exam 8: The Organizational Plan: Teams, Legal Structures, Alliances, and Directors142 Questions
Exam 9: The Location Plan106 Questions
Exam 10: Understanding a Firms Financial Statements123 Questions
Exam 11: Forecasting Financial Requirements68 Questions
Exam 12: A Firms Sources of Financing139 Questions
Exam 13: Planning for the Harvest86 Questions
Exam 14: Building Customer Relationships94 Questions
Exam 15: Product Development and Supply Chain Management114 Questions
Exam 16: Pricing and Credit Decisions127 Questions
Exam 17: Promotional Planning104 Questions
Exam 18: Global Opportunities for Small Businesses119 Questions
Exam 19: Professional Management and the Small Business96 Questions
Exam 20: Managing Human Resources119 Questions
Exam 21: Managing Small Business Operations134 Questions
Exam 22: Managing the Firms Assets116 Questions
Exam 23: Managing Risk129 Questions
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Match the term with its definition. Some terms may not be used.
-An arrangement to outsource part of personnel management to an organization that handles paperwork and administers benefits for those employees
(Multiple Choice)
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A band manager is designing an application form for hiring new band members. After discussing information that should and should not be on the form, how will the form's information be used for the remaining steps of the interview process?
(Essay)
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Match the term with its definition. Some terms may not be used.
-Financial incentive based on number of units produced
(Multiple Choice)
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Failure to check the background of a new hire can led to a negligent hiring lawsuit.
(True/False)
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Match the term with its definition. Some terms may not be used.
-Differences among employees on such dimensions as gender, age, ethnicity, and race
(Multiple Choice)
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One of the largest expense categories for most businesses is
(Multiple Choice)
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Employee benefits are expensive, amounting to more than 40 percent of payroll expense for many small firms.
(True/False)
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The quality of a firm's employees determines the firm's potential.
(True/False)
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The balance of the U.S. workforce is rapidly shifting toward higher proportions of Asian and Hispanic immigrants.
(True/False)
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The practice of using social media to evaluate a potential employee has become more common and provides a nonproblematic solution.
(True/False)
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The U.S. Department of Labor projects which trend in workforce composition?
(Multiple Choice)
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The owner of a small automobile garage has been advised to use an application form in evaluating applicants. This form will be most useful in discovering
(Multiple Choice)
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Tim and Tina own an independent pet grooming business in which employees are hired to groom the animals, take care of customer needs, and clean the facility. Other area competitors offer the same services and pay their employees minimum wage. Tim and Tina have decided to pay employees $12.00/hr and include unlimited services for the employee's animals and allow them to provide grooming for one guest of their choice each month. What could the grooming business gain from this payroll decision?
(Essay)
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Employers will often provide such perks as health insurance and paid vacation time that are designed to be attractive and useful to employees. Collectively these perks are known as
(Multiple Choice)
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Considering the weaknesses of interviewing, how can the procedure be made more effective in selecting employees?
(Essay)
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The job specifications list the duties the incumbent is expected to perform.
(True/False)
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Small firms give employees a share of ownership in the business through
(Multiple Choice)
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Sierra has hired a front office manager, Todd. What suggestions should Sierra follow to make the implementation of training more effective for Todd?
(Essay)
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