Exam 14: Developing and Pricing Goods and Services

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Kimberly, a brand manager, has proposed an aggressive advertising campaign that exaggerates the benefits of her company's newest product. While she is convinced that this strategy will encourage consumers to try the product, her assistant strongly opposes the idea. Which of the following presents the best explanation for the assistant's opposition to Kimberly's proposal?

(Multiple Choice)
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Artisan breads, bagels, sandwiches, soups, and pastries are products that would be included in the product mix of a cafe.

(True/False)
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The stages of the product life cycle are

(Multiple Choice)
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Kayla wants to know how many units she must sell to cover all of her costs. She indicates to you that her selling price is $25 per unit, her fixed costs are $7,000, and the variable costs per unit are $15. What is her break-even point?

(Multiple Choice)
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Sherrie's Snacks has found that an effective technique to generate ideas for new consumer products is to carefully listen to employees and suppliers.

(True/False)
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The Pillsbury Doughboy is an example of a

(Multiple Choice)
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Donavan spent the day talking with a packaging company in Guam, a lighting specialist in Japan, a touchpad expert in the U.S., a prototype design firm in Malaysia, as well as a shipping firm in China. Each of these firms provided expertise in the development of his company's latest product, a back-lighted eReader. The strategy that Donavan's firm used to develop its latest product is

(Multiple Choice)
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Packaging is an important part of the total product offer.

(True/False)
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When consumers calculate the value of a product, they

(Multiple Choice)
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The break-even point is that level of sales where total revenues equals total costs.

(True/False)
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Endorsements by sports or movie celebrities can help create a favorable brand association.

(True/False)
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The characteristics of specialty goods restrict their effective sale online.

(True/False)
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In evaluating colleges, students and parents are likely to judge a school

(Multiple Choice)
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Firms should listen to their suppliers for new-product ideas.

(True/False)
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Land Movers Equipment Company sells used heavy construction equipment such as bulldozers and cranes. Land Movers products represent examples of an accessory equipment industrial good.

(True/False)
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The ________ on packages were intended to improve inventory control for businesses.

(Multiple Choice)
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Which of the following is consistent with the growth stage of the product life cycle?

(Multiple Choice)
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Chevrolet is an example of a generic name in the automobile market.

(True/False)
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Gabriella strongly prefers a specific brand of gourmet coffee. Since there is only one store in her area that sells her brand, she makes an extra effort to purchase this item. Gabriella's purchasing behavior indicates for her this product is a specialty good.

(True/False)
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A trademark is a brand that has been given exclusive legal protection for both the brand name and the pictorial design.

(True/False)
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