Exam 14: Developing and Pricing Goods and Services

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While the time in each stage may vary, all products progress through each stage of the product life cycle.

(True/False)
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Most manufacturers hope that their brand names will become a generic name.

(True/False)
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A skimming price strategy involves a low pricing policy intended to attract price-sensitive customers from competitors.

(True/False)
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Which of the following statements is the most accurate assessment of the role packaging plays in product offerings?

(Multiple Choice)
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The Procter & Gamble Company is a major producer of bar soaps. In fact, Procter & Gamble produces Ivory, Camay, Lava, Safeguard, Zest, and Coast bar soaps that all claim a variety of benefits. These products are part of Procter & Gamble's ________ in bar soaps.

(Multiple Choice)
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Consumer goods and services are generally classified into four specific categories. What are the four categories, and how do they differ? Illustrate by giving examples of products that are often included in each category.

(Essay)
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Regina owns and operates the Regal Car Wash. She charges $12 per car wash. Her fixed costs are $850 per month, while her variable costs per car wash amount to $2. Regal Car Wash must service 60 cars to break even.

(True/False)
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_______ costs are those costs that increase as the level of production increases.

(Multiple Choice)
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Manufacturers' brands carry the brand name of the producers that distribute the products nationally.

(True/False)
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From a strategic marketing viewpoint, a total product offer includes all of the tangible attributes of a good or service, and excludes any intangible attributes.

(True/False)
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Successful firms always try to maintain consistency in their short-run and long-run pricing objectives.

(True/False)
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Cheryl is considering adding a rack of greeting cards to her product offerings at The Bitty Bookstore. Her fixed costs associated with adding the greeting cards would be $400. Variable costs per card are $1 each. The greeting cards will sell for $3 each. Helen's break-even point would occur at ________ cards sold.

(Multiple Choice)
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The U.S. legal system does not offer trademark protection.

(True/False)
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Isla is a marketing manager for Marshall Manufacturing. Her boss has asked her to evaluate a new-product idea. One of the things Isla wants to determine is how much of this product her firm would have to sell in order to break even. In order to compute this break-even level of sales, she will need to know the price of the good, the total fixed costs, and variable cost of producing each unit.

(True/False)
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Microchippers Computer Company thinks it will make a splash with galaxy-themed laptop cover designs scheduled for release next year. The computers do not reveal any other feature differences from what Microchippers currently offers. This effort is an example of using ________ to differentiate a product as new.

(Multiple Choice)
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Shopping goods and services are purchased only after consumers compare value, quality, style, and price of competing goods and services.

(True/False)
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Which of the following is a characteristic of the decline stage of the product life cycle?

(Multiple Choice)
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Successful businesses constantly monitor consumer wants and needs.

(True/False)
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New products often fail because they don't deliver to consumers their promised benefits.

(True/False)
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Successful businesses develop a mix of price, product, place, and promotion that is consistently applied throughout a product's life cycle.

(True/False)
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