Exam 11: Human Resource Management: Finding and Keeping the Best Employees

One of the main complaints made by critics of employment tests is that these tests

Students can benefit from networking in college even before they take their first full-time job.

Ted says he's working in his dream job. As an engineer for a major defense systems company, he is responsible for using sophisticated airplane and weaponry equipment that creates the exact conditions that one may experience if he or she uses the equipment in a real-life situation. Ted spends several hours each day performing

Epic Electronics International is a rapidly growing firm specializing in the production of sophisticated robots. One of the major problems Epic Electronics is likely to face is a shortage of qualified workers.

Managers at a local bank are discussing the absentee problems they are experiencing at their west-side location. Although the workers do a good job and serve customers well when they are on the job, they tend to report to work late at least two days each week, and often want to leave early. Job sharing might be a good staffing arrangement for the managers to consider.

Corporate HR for Corner Bookstores knows that sexual harassment in the workplace is a serious issue. In order to provide consistency in its effort to train employees about sexual harassment, HR management created a(n) ________ program. Employees have a flexible time period when they can log on and receive exactly the same training as employees in all of the Corner Bookstores.

The first step in the performance appraisal process is to

The Leaves of Green restaurant chain does not permit employees at corporate headquarters to work flextime schedules. The CEO spoke with employees and explained that shift workers at the corporate-owned restaurants cannot reasonably work that way and in order to keep things fair, he prefers that the corporate employees work regular hours from 8:00 a.m. until 5:00 p.m. or from 1:00 p.m. to 11:00 p.m., which is the other regular shift where they need staff. Workers at fast food operations do not have the opportunity for flextime schedules because they must be at work prior to the store's serving hours and usually after the store closes. They cannot plan their own schedule, but must comply with the hours that management needs help.

Recruiting is relatively easy today because qualified labor is so plentiful.

Two advantages of using ________ to fill open positions are: (1) it improves the morale of current employees, and (2) the person filling the position is already familiar with the organization's culture and procedures.

The information contained in performance appraisals helps managers

When workers are a part of a team their compensation should be

Which of the following statements about performance appraisals is the most accurate?

The Civil Rights Act of 1991

Staff members from the human resource department seldom take part in initial screening interviews, but often participate in the follow-up interviews of top job candidates.

Online training gives employers the ability to provide consistent content that is tailored to specific employee training needs.

As a human resources professional for a large company, Tommy is involved with the ________ process. His goal is to find the right number of qualified people at the right time. He will screen a qualified pool of candidates and send these individuals forward to others in the firm who will make the final selection decision.

The last step of the human resource planning system is to

Which of the following statements best describes the current view of the role of human resource management within a firm?

Ernesto's business is growing at a steady rate, but he knew he can always do better! In order to capture more business, he would have to hire a few more sales professionals to sell into new markets. As he contemplated his staffing needs, his sister who worked in HR informed him that he needed to do a job analysis before hiring. Which of the following would be a logical part of a job analysis for a sales position?