Exam 11: Human Resource Management: Finding and Keeping the Best Employees

When managing your human resources, ________ is the process of deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.

________ is the process of training and educating employees to become good managers and then developing their managerial skills over time.

What are the key features of flextime plans, compressed workweeks, and job sharing plans? Discuss the advantages and disadvantages of these approaches to scheduling employees.

The first step in the human resource planning process is to prepare a job analysis for each available position within the firm.

The ________ was created by the Civil Rights Act of 1964, and has since become a formidable regulatory force in the administration of human resource management.

Employee training focuses on short-term skills, while employee development focuses on long-term abilities.

Laura Benitez was hired as a management trainee by Simulex Corporation through a special program designed to "right past wrongs" by giving females and minorities greater opportunities for employment and advancement. The program is enforced by the Equal Employment Opportunity Commission. Laura was hired through a(n) ________ program.

Reverse discrimination is the term the EEOC uses to refer to activities designed to "right past wrongs" that resulted from discrimination against women and minorities.

Samuel is training to be an electrician by working alongside experienced electricians. After one more year of successful training, his union will classify Samuel as a journeyman. Samuel is participating in an apprenticeship program.

Frank has thirty years of service as a manager for his company. He remembers when managers had almost complete freedom to fire workers. Frank thinks this is only fair. "After all," Frank points out, "workers quit whenever they get a better offer. Shouldn't managers have as much freedom to fire workers as the workers have to quit?" Frank's comments suggest that he believes in the doctrine of

Troy is receiving training in maintaining and repairing assembly line robots at a school that uses equipment very similar to that used on his new job at Blast Off Technologies. His classroom training is called vestibule training.

According to the American with Disabilities Act, which of the following is not an appropriate screening tool?

Promotions and transfers are ________ sources available to human resource managers in their recruiting efforts.

Which of the following strategies is used by a human resource manager to fill an open position from within the company?

Identify and describe three common methods of training and developing employees.

If you aspire to become a sous chef, you will pursue several types of training and development. Your ________ will include how to perform as a line chef, as you work your way through pastry, grill, pantry, and sauté. The only way you will learn the variations in the line jobs is to experience them! As a(n) ________, you will work alongside another sous chef for a few years in order to learn how to juggle all the middle-management type of activities expected of this professional. Your ________ training will be extensive, as you go to culinary school, attend a community college, and/or take management classes to help you learn to minimize conflict in the kitchen as well as improve the productivity of those you manage.

The reason that companies use the gain-sharing pay system and the skill-based pay system to compensate teams of employees is that both are closely tied to profit performance.

Epic Electronics requires all employees who work as research specialists in its electrical engineering department to have a minimum of a bachelor's degree in electrical engineering (BSEE). This educational requirement would most likely be stated in the job ________ for this position.

This year, International Accountants, Inc., implemented a new benefits system that gives employees the flexibility to choose among different benefit options, as long as the total cost of the benefits does not exceed a certain dollar amount. The type of benefits package offered to International Accountants employees is a(n)

The human resource function has become so critical that it is now a concern of all managers.