Exam 4: Individual Attitudes and Behaviors

_____ is a term given to the display and management of appropriate emotions as part of fulfilling job responsibilities.

Flexigen Corp.is a pharmaceutical company.It has recently released an approved drug that has minor side effects.Despite the side effects,the drug is not removed from the market as it provides significant relief to a larger number of people than those affected by the side effects.Flexigen Corp's action can be justified on grounds of _____.

_____ is a moral philosophy that holds that ethical managers strive to produce "the greatest good for the greatest number."

Who among the following is at the postconventional level of personal moral development?

_____ are affective states that arise in response to information or messages a person receives from specific sensory inputs.

Gary assesses his level of reasoning abilities and understands that he is at the conventional level of personal development.In which of the following situations does Gary typically exhibit this level of development?

Margaret is an employee at Virgo Corp.She is self-centred and follows the rules in order to avoid punishment.Which of the following levels of personal moral development has Margaret reached?

The tendency to alter attributions based on whether a person is judging herself or someone else is called the ______________________.

Hilda and Nancy are working on a collaborative project.Hilda attributes Nancy's delay in completing her portion of the project to Nancy's inabilities.However,when Hilda's portion of the project is also delayed,she attributes it to external factors beyond her control.Hilda is characterized by the perceptual error of a(n)_____.

Which of the following is true of the perceptual error of availability bias?

_____ are dynamic conditions of a person evident in what he or she thinks,feels,or acts.

_____ are attachments or bonds to people,actions,or organizations.

Which of the following is a characteristic of a person in the preconventional stage of moral development?

Explain moral point of view and its importance.

_____ is a moral philosophy based on what "benefits me the most."

Robert and Frida work in a large event management firm.While the event that Frida worked on was a huge success,the one that Robert worked on had several issues and was not as successful.Frida feels that Robert failed because he is irresponsible and lacks the skills to be successful in the event management industry.However,the real reason for Robert's event failing was the vendors that were contracted.Frida's observation about Robert is an example of a(n)_____.

Which of the following is true about the halo effect?

_______________________ of emotions is the skill of harnessing emotions to positively influence interactions with others.

_________________are usually more intense than moods,while moods tend to last a bit longer and are influenced to some degree by personality.

Janet is a nurse at a retirement home.Contrary to the doctor's prescription,she reduces the dosage of a particular drug for one of the residents when she notices that the regular usage of the drug causes certain side effects.Which of the following is the level of personal moral development that Janet has reached?