Question 1

Screening out information that contradicts an existing perception is known as a(n)_____.

Accepted Answer

A) Cognitive dissonance error 
B) Halo effect bias 
C) Fundamental attribution error 
D) Selective perception error 
A) Cognitive dissonance error 
B) Halo effect bias 
C) Fundamental attribution error 
D) Selective perception error

Question 2

The perceptual error that occurs when a person uses only one piece of known information to come to a general perception about another person is known as a(n)_____.

Accepted Answer

A) halo/horn effect error 
B) Selective perception error 
C) Anchoring bias 
D) Adjustment bias 
A) halo/horn effect error 
B) Selective perception error 
C) Anchoring bias 
D) Adjustment bias

Question 3

The informal shared perceptions of what are appropriate practices and procedures are considered

Accepted Answer

A) Ethical culture. 
B) Code of ethics. 
C) Ethical behaviour. 
D) Ethical climate. 
A) Ethical culture. 
B) Code of ethics. 
C) Ethical behaviour. 
D) Ethical climate.

Question 4

Rex believes in the importance of first impressions so much so that he finds it difficult to change it even when presented with contrary evidence.Rex's perceptual bias is referred to as a(n)_____.

Accepted Answer

A) halo/horn effect 
B) Anchoring and adjustment error 
C) Selective perception 
D) Fundamental attribution error 
A) halo/horn effect 
B) Anchoring and adjustment error 
C) Selective perception 
D) Fundamental attribution error

Question 5

_____ consists of the formal and informal systems found in an organization that are aimed at influencing the ethical behaviour of organizational members.

Accepted Answer

A) Ethical climate 
B) Ethical culture 
C) Perception 
D) Attribution 
A) Ethical climate 
B) Ethical culture 
C) Perception 
D) Attribution

Question 6

Who among the following is at the preconventional level of personal moral development?

Accepted Answer

A) Jonathan makes organizational decisions himself and uses his managerial position for personal benefits. 
B) George balances the concern for self with concern for his subordinates and the common good. 
C) Gary follows rules and lives up to the expectations of others. 
D) Lewis is guided by an internalized set of principles universally recognized as just and right. 
A) Jonathan makes organizational decisions himself and uses his managerial position for personal benefits. 
B) George balances the concern for self with concern for his subordinates and the common good. 
C) Gary follows rules and lives up to the expectations of others. 
D) Lewis is guided by an internalized set of principles universally recognized as just and right.

Question 7

Margaret was a senior executive of Taurgo Corp.till she became a whistle-blower and reported to the authorities alleged bribery and scams committed by its management.Which of the following levels of moral development was Margaret exemplifying when she testified against her employers?

Accepted Answer

A) Para-conventional 
B) Conventional 
C) Preconventional 
D) Postconventional 
A) Para-conventional 
B) Conventional 
C) Preconventional 
D) Postconventional

Question 8

_____ is the extent to which a person thinks about and is concerned about his or her job.

Accepted Answer

A) Job involvement 
B) Job enrichment 
C) Job dissatisfaction 
D) Job buzz 
A) Job involvement 
B) Job enrichment 
C) Job dissatisfaction 
D) Job buzz

Question 9

_____ is a formal written statement of an organization's primary values and the ethical rules it expects its members to follow.

Accepted Answer

The answer of _____ is a formal written statement of...

Question 10

Which of the following best describes cognitive dissonance?

Accepted Answer

A) It is the tendency for failing to sufficiently adjust a judgment from an initial impression (an anchor),even in the face of contrary evidence. 
B) It is the uncomfortable mental state we experience if our behaviour does not fit our perceptions or deeper beliefs. 
C) It is the bias toward attributing others' behaviour or performance to personal factors,like personality or effort,instead of the situation in which it occurred. 
D) It is a belief that a statement is true just because the person has heard it repeated over and over again. 
A) It is the tendency for failing to sufficiently adjust a judgment from an initial impression (an anchor),even in the face of contrary evidence. 
B) It is the uncomfortable mental state we experience if our behaviour does not fit our perceptions or deeper beliefs. 
C) It is the bias toward attributing others' behaviour or performance to personal factors,like personality or effort,instead of the situation in which it occurred. 
D) It is a belief that a statement is true just because the person has heard it repeated over and over again.

Question 11

Define commitments and list the reasons for commitments.

Accepted Answer

Commitments are attachments or bonds to

Question 12

_____ is a motivational force that binds a person to a particular organizational entity.

Accepted Answer

Organizati

Question 13

Which of the following statements is true of high emotional intelligence?

Accepted Answer

A) It results in increased job turnover. 
B) It results in decreased commitment in employees. 
C) It results in decreased performance rates. 
D) It results in increased employee job satisfaction. 
A) It results in increased job turnover. 
B) It results in decreased commitment in employees. 
C) It results in decreased performance rates. 
D) It results in increased employee job satisfaction.

Question 14

Unlike values and beliefs,which apply more broadly to a variety of situations,_________________ are directed toward something or someone specific.

Accepted Answer

The answer of Unlike values and beliefs,which apply more broadly...

Question 15

Self-awareness,self-management,empathy,and use of emotion are the four main components that generally describe

Accepted Answer

A) Emotional dissonance. 
B) Emotional labour. 
C) Emotional intelligence. 
D) Emotional control. 
A) Emotional dissonance. 
B) Emotional labour. 
C) Emotional intelligence. 
D) Emotional control.

Question 16

_____ is a perspective that promotes a balance between the human and ecological concerns in all the efforts of an organization.

Accepted Answer

A) Utilitarianism 
B) Egocentrism 
C) Ethnocentrism 
D) Sustaincentrism 
A) Utilitarianism 
B) Egocentrism 
C) Ethnocentrism 
D) Sustaincentrism

Question 17

The uncomfortable mental state we experience if a current perception,belief,or behaviour conflicts with a past perception deeply held belief or previous behaviour is called

Accepted Answer

A) Cognitive dissonance. 
B) Negative attitude. 
C) Selective perception. 
D) Fundamental attribution error. 
A) Cognitive dissonance. 
B) Negative attitude. 
C) Selective perception. 
D) Fundamental attribution error.

Question 18

Members with ___________________ are the most motivated to contribute positively to the organization by willingly exerting effort,helping others,and making creative contributions.

Accepted Answer

affective

Question 19

Hilton is a project manager who is conducting performance reviews and employee appraisals.While assessing Jason,one of his team members,Hilton bases Jason's appraisal on comparing his traits to that of a typical successful employee.He fails to consider the unique characteristics of Jason's situation.By which of the following perceptual errors is Hilton characterized?

Accepted Answer

A) Fundamental attribution error 
B) Availability bias 
C) Representativeness 
D) Selective perception error 
A) Fundamental attribution error 
B) Availability bias 
C) Representativeness 
D) Selective perception error

Question 20

At which level of moral development are right and wrong determined by what is rewarded and punished?

Accepted Answer

A) Conventional 
B) Para-conventional 
C) Postconventional 
D) Preconventional 
A) Conventional 
B) Para-conventional 
C) Postconventional 
D) Preconventional

Screening out information that contradicts an existing perception is known as a(n)_____.

The perceptual error that occurs when a person uses only one piece of known information to come to a general perception about another person is known as a(n)_____.

The informal shared perceptions of what are appropriate practices and procedures are considered

Rex believes in the importance of first impressions so much so that he finds it difficult to change it even when presented with contrary evidence.Rex's perceptual bias is referred to as a(n)_____.

_____ consists of the formal and informal systems found in an organization that are aimed at influencing the ethical behaviour of organizational members.

Who among the following is at the preconventional level of personal moral development?

Margaret was a senior executive of Taurgo Corp.till she became a whistle-blower and reported to the authorities alleged bribery and scams committed by its management.Which of the following levels of moral development was Margaret exemplifying when she testified against her employers?

_____ is the extent to which a person thinks about and is concerned about his or her job.

_____ is a formal written statement of an organization's primary values and the ethical rules it expects its members to follow.

Which of the following best describes cognitive dissonance?

Define commitments and list the reasons for commitments.

_____ is a motivational force that binds a person to a particular organizational entity.

Which of the following statements is true of high emotional intelligence?

Unlike values and beliefs,which apply more broadly to a variety of situations,_________________ are directed toward something or someone specific.

Self-awareness,self-management,empathy,and use of emotion are the four main components that generally describe

_____ is a perspective that promotes a balance between the human and ecological concerns in all the efforts of an organization.

The uncomfortable mental state we experience if a current perception,belief,or behaviour conflicts with a past perception deeply held belief or previous behaviour is called

Members with ___________________ are the most motivated to contribute positively to the organization by willingly exerting effort,helping others,and making creative contributions.

At which level of moral development are right and wrong determined by what is rewarded and punished?

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Understanding Organizational Culture

Filters

Exam 4: Individual Attitudes and Behaviors

Screening out information that contradicts an existing perception is known as a(n)_____.

The perceptual error that occurs when a person uses only one piece of known information to come to a general perception about another person is known as a(n)_____.

The informal shared perceptions of what are appropriate practices and procedures are considered

Rex believes in the importance of first impressions so much so that he finds it difficult to change it even when presented with contrary evidence.Rex's perceptual bias is referred to as a(n)_____.

_____ consists of the formal and informal systems found in an organization that are aimed at influencing the ethical behaviour of organizational members.

Who among the following is at the preconventional level of personal moral development?

Margaret was a senior executive of Taurgo Corp.till she became a whistle-blower and reported to the authorities alleged bribery and scams committed by its management.Which of the following levels of moral development was Margaret exemplifying when she testified against her employers?

_____ is the extent to which a person thinks about and is concerned about his or her job.

_____ is a formal written statement of an organization's primary values and the ethical rules it expects its members to follow.

Which of the following best describes cognitive dissonance?

Define commitments and list the reasons for commitments.

_____ is a motivational force that binds a person to a particular organizational entity.

Which of the following statements is true of high emotional intelligence?

Unlike values and beliefs,which apply more broadly to a variety of situations,_________________ are directed toward something or someone specific.

Self-awareness,self-management,empathy,and use of emotion are the four main components that generally describe

_____ is a perspective that promotes a balance between the human and ecological concerns in all the efforts of an organization.

The uncomfortable mental state we experience if a current perception,belief,or behaviour conflicts with a past perception deeply held belief or previous behaviour is called

Members with ___________________ are the most motivated to contribute positively to the organization by willingly exerting effort,helping others,and making creative contributions.

At which level of moral development are right and wrong determined by what is rewarded and punished?

Organizational Behavior

Managing Demographic and Cultural Diversity

Understanding People at Work: Individual Differences and Perception

Theories of Motivation

Designing a Motivating Work Environment

Managing Stress and Emotions

Communication

Managing Groups and Teams

Conflict and Negotiations

Making Decisions

Leading People Within Organizations

Power and Politics

Organizational Structure and Change

Organizational Culture

Understanding Organizational Culture

Filters