Exam 14: Performance Measurement Along the Supply Chain

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Which of the following is focused on integrating supply chains and measuring partner performance?

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Which of the following questions needs to be answered before designing the appropriate product/service to fulfill customer service expectations:

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How can using organizational costs,revenues,and profitability measures be ineffective or even damaging in managing a process,system,or organization?

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According to the SCOR model,which of the following is NOT one of the five supply chain operation process categories?

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While profit,revenue,and cost related metrics would seem to be useful in moving a company in the right direction,they are often difficult to tie to the good or poor behaviors of individual functional units or individual organizational processes.

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The textbook described 7 supply chain specific performance measures.List three of those metrics.

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A company produces 750 bicycles every day.Each bicycle is worth $250.The inputs used to make those bicycles are labor,materials,and machine costs.The company pays their employees a total of $7500 per day,the materials to make those bicycles cost $75 per bike,and the cost to operate the machines is $2500 per day.Based only on the data provided,what is this company's total productivity for one day?

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Explain the difference between Total Productivity and Labor productivity.

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When utilizing performance standards,the difference between the standard and the actual performance is called:

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Which of the following BSC framework perspectives deals with new product development,innovative elements of processes,and time-based measures?

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A model used for integrating supply chains and measuring partner performance is the SCOR model which separates supply chain operations into four categories: Sourcing,Costs,Operations,and Returns.

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Some researchers have indicated that the Balanced Scorecard approach can problematic and costly to implement,and even after implementation may be unsuccessful in achieving the overall objectives.

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