Exam 1: Introduction to Systems Analysis and Design

The _____ group typically provides leadership and overall guidance,but the systems themselves are developed by teams consisting of users,managers,and IT staff members.

Many hardware and software companies offer _____ for IT professionals,which verifies that an individual demonstrated a certain level of knowledge and skill on a standardized test.

When planning an information system,a company must consider how a new system will interface with older systems,which are called _____.

During the _____ of the systems development life cycle (SDLC),the IT staff maintains,enhances,and protects the system.

_____ enabled computer-to-computer transfer of data between companies,usually over private telecommunications networks.

For complex models,analysts can choose computer-based modeling tools that use _____,which includes standard shapes and symbols to represent events,processes,workflows,and more.

A large concentration of networked computers working together is called a data ranch.

In a systems development life cycle (SDLC)model,the purpose of the _____ is to build a logical model of the new system.

Most firms give their IT budgets a low priority in good economic times.

_____ is a systems development technique that produces a graphical representation of a concept or process that systems developers can analyze,test,and modify.

Knowledge management systems use a large database called a(n)_____ that allows users to find information by entering keywords or questions in normal English phrases.

A _____ graphically displays one or more business processes,such as handling an airline reservation,filling a product order,or updating a customer account.

A _____ answers questions,troubleshoots problems,and serves as a clearinghouse for user problems and solutions.

Identify a method of developing systems that is well-suited to traditional project management tools and techniques.

Business process modeling notation (BPMN)includes standard shapes and symbols to represent events,processes,workflows,and more.

System software controls the flow of data,provides data security,and manages network operations.

In a typical organizational model,top managers _____.

A business profile is a specific set of transactions,events,and results that can be described and documented.

User support provides users with technical information,training,and productivity support.

_____ technology uses high-frequency radio waves to track physical objects.