Exam 15: Financial-Analysis-Tools

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_____ is performed to determine the economic feasibility of an information system project and to compare alternative solutions.

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D

When conducting a payback analysis,the time it takes for the accumulated benefits of an information system to equal the accumulated costs of developing and operating the system is calculated.

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Unlike payback analysis,present value analysis considers only the earlier values and not all the costs and benefits.

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Intangible costs are costs that can be assigned a specific dollar value.

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Which is an example of operational costs?

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The cost of customer dissatisfaction,lower employee morale,and reduced information availability are examples of _____.

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Which concept includes ongoing support and maintenance costs as well as acquisition costs?

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Which process involves determining how long it takes an information system to pay for itself?

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Positive benefits increase revenues,improve services,or otherwise contribute to an organization as a direct result of a new information system.

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When comparing the net present values of projects,all things being equal,the project with the lowest net present value is the best investment.

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Provide examples of cost-avoidance benefits.

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Identify an example of fixed costs.

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Fixed costs are costs that are relatively constant and do not depend on a level of activity or effort.

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In a fixed charge method,the IT group is regarded as a _____ center,which is a department that is expected to break even or show a profit.

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Identify an example of direct costs.

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Payback analysis that is recorded and calculated in spreadsheets requires a formula to display cumulative totals,year by year.

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The _____ value of a future dollar is the amount of money that,when invested today at a specified interest rate,grows to exactly one dollar at a certain point in the future.

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Some managers are critical of payback analysis because it places all the emphasis on early costs and benefits and ignores the benefits received after the payback period.

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Which is an example of indirect costs?

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Which term is used for the total time that a user is connected actively to a remote server?

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