Exam 13: Communication-Tools

A _____ checker is a tool in most word processing programs that detects usage problems and offers suggestions.

To know _____,ask the question,"Is this communication necessary,and what specific results am I seeking?"

When preparing written documents,the _____ voice,as in the sentence "The system was designed by Tom," should be avoided.

For most standard documents,Microsoft suggests writers should aim for the Flesch Reading Ease score of _____.

Most reports are delivered electronically.

A spell checker will identify instances when the word "their" is incorrectly used instead of the word "there."

In a report,the findings section is used to _____.

When you have a large number of supporting documents such as questionnaires or sampling results,put those items in an appendix located at the end of the document.

Knowing what is expected and when to go into detail is directly related to knowing _____.

Explain why personal skills and experience are important.

Describe how presentations should be organized.

When preparing slides for a presentation,use a serif style (such as Times Roman)for all body text and a sans serif style (such as Arial)for just the titles.

A brilliant presentation will not convince top managers to approve a system if they are not sold on the person who gave the presentation.

When delivering a presentation,try to anticipate the questions an audience will ask so a response can be prepared ahead of time.

Explain the importance of knowing your subject when planning communications.

When preparing slides for a presentation,use special effects liberally - many graphics,colors,sounds,or other special effects will help the audience to concentrate.

When preparing written documents,the _____ voice,as in the sentence "Tom designed the system," should be used whenever possible.

An example of using an appropriate style while preparing a written document is using a conversational tone in formal documents and a business tone in informal documents.

When preparing written documents,which suggestion should be kept in mind?

The Flesch Reading Ease score measures the average sentence length and the average number of syllables per word and produces a rating keyed to a U.S.grade-school level.