Exam 14: Evaluating Channel Member Performance

Generally,the more complex the product,the __________ the scope of channel member evaluations.

If a channel member fails to meet minimum performance standards,the channel manager should:

When a manufacturer thoroughly evaluates only those channel members whose sales figures are unusually out of line,it is using:

A new criterion being considered useful in evaluating channel members is:

Channel member performance audits:

A channel member's inventory should be evaluated based on all of the following except:

If a channel member is not meeting performance standards,the channel manager should:

What type of appraisal does a channel manager conduct to assist in maintaining current operating control of channel members' efforts to sell the manufacturer's products?

A major disadvantage of a separate performance evaluation is that:

Evaluating channel members using separate performance evaluations:

When multiple criteria are combined formally:

According to Spriggs,which of the following is not a criterion for measuring channel member performance?

In order to spot negative channel member attitudes before they affect performance,attitudes should be:

All of the following are appropriate methods to evaluate channel member performance in the context of the channel member's competition except:

A channel member performance audit may be described as:

Manufacturers can obtain detailed sales data from channel members more readily if they have:

Generally,the greater the degree of control the manufacturer has over the channel member:

Issues associated with a social satisfaction evaluation of channel members include all of the following except:

A channel member's sales performance usually is compared to all of the following except:

Separate performance evaluations measure channel member performance against one or more criteria when: