Question 1

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes.
-"I can't believe it! He's really a jerk for saying that."

Accepted Answer

A) paraphrasing 
B) judging 
C) supporting 
D) advising 
E) analyzing 
A) paraphrasing 
B) judging 
C) supporting 
D) advising 
E) analyzing

Question 2

Selective listening is a reasonable thing to do when screening commercials and keeping an ear out for the weather report.

Accepted Answer

A) True 
 B)False

Question 3

When choosing the best listening style, it is important to consider

Accepted Answer

A) the situation. 
B) the other person. 
C) your personal style. 
D) both a and b above. 
E) a, b, and c above. 
A) the situation. 
B) the other person. 
C) your personal style. 
D) both a and b above. 
E) a, b, and c above.

Question 4

Supporting listening responses allow you to tell the other person how you think he/she feels.

Accepted Answer

A) True 
 B)False

Question 5

A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

Accepted Answer

A) True 
 B)False

Question 6

Interruptions are one characteristic of stage-hogging.

Accepted Answer

A) True 
 B)False

Question 7

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes.
-"I think you're doing a terrific job."

Accepted Answer

A) paraphrasing 
B) judging 
C) supporting 
D) advising 
E) analyzing 
A) paraphrasing 
B) judging 
C) supporting 
D) advising 
E) analyzing

Question 8

Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

Accepted Answer

A) True 
 B)False

Question 9

Studies have shown that, in times of distress, women want support and men want advice.

Accepted Answer

A) True 
 B)False

Question 10

Mindless listening is never suggested because it shows lack of concern for the speaker.

Accepted Answer

A) True 
 B)False

Question 11

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes.
-"Sure it's discouraging now, but it will be over soon, right?"

Accepted Answer

A) paraphrasing 
B) judging 
C) supporting 
D) advising 
E) analyzing 
A) paraphrasing 
B) judging 
C) supporting 
D) advising 
E) analyzing

Question 12

Listening is easier to do than speaking.

Accepted Answer

A) True 
 B)False

Question 13

Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?

Accepted Answer

A) "You're confused because there are as many reasons to stay as there are to leave, right?" 
B) "Which alternative sounds best to you?" 
C) "When you're this confused, it's best to go with your heart." 
D) "You do sound mixed up.Maybe you ought to hold off making a decision for a while." 
E) "Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening." 
A) "You're confused because there are as many reasons to stay as there are to leave, right?" 
B) "Which alternative sounds best to you?" 
C) "When you're this confused, it's best to go with your heart." 
D) "You do sound mixed up.Maybe you ought to hold off making a decision for a while." 
E) "Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening."

Question 14

Men generally seek advice from men, and women seek emotional support from women in times of emotional need.

Accepted Answer

A) True 
 B)False

Question 15

It's impossible to listen effectively all of the time.

Accepted Answer

A) True 
 B)False

Question 16

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?

Accepted Answer

A) We speak at nearly the same rate we are able to listen. 
B) We can listen 4-6 times faster than an average person speaks. 
C) We are able to speak 2 times faster than an average person can listen. 
D) We are able to listen slightly faster than an average person speaks. 
E) We can listen twice as fast as an average person speaks. 
A) We speak at nearly the same rate we are able to listen. 
B) We can listen 4-6 times faster than an average person speaks. 
C) We are able to speak 2 times faster than an average person can listen. 
D) We are able to listen slightly faster than an average person speaks. 
E) We can listen twice as fast as an average person speaks.

Question 17

A good listener will always state her own judgment of the situation so the other person knows where she stands on the issue.

Accepted Answer

A) True 
 B)False

Question 18

"Sure it's unfair.But you shouldn't let that stop you.Life is unfair, so you're crazy to let it bother you." This statement is what type of response?

Accepted Answer

A) supporting 
B) judging 
C) questioning 
D) paraphrasing 
E) parroting 
A) supporting 
B) judging 
C) questioning 
D) paraphrasing 
E) parroting

Question 19

According to your text, most people usually try their best to listen but their effectiveness is limited primarily by biological factors.

Accepted Answer

A) True 
 B)False

Question 20

Listening with unconditional positive regard means

Accepted Answer

A) reflecting the speaker's feelings but not necessarily her thoughts. 
B) accepting others for who they are, even if you don't agree with their thoughts or decisions. 
C) giving gentle advice in a supportive way. 
D) helping the speaker see the positive side of her issue. 
E) all of the above. 
A) reflecting the speaker's feelings but not necessarily her thoughts. 
B) accepting others for who they are, even if you don't agree with their thoughts or decisions. 
C) giving gentle advice in a supportive way. 
D) helping the speaker see the positive side of her issue. 
E) all of the above.

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes. -"I can't believe it! He's really a jerk for saying that."

Selective listening is a reasonable thing to do when screening commercials and keeping an ear out for the weather report.

When choosing the best listening style, it is important to consider

Supporting listening responses allow you to tell the other person how you think he/she feels.

A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

Interruptions are one characteristic of stage-hogging.

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes. -"I think you're doing a terrific job."

Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

Studies have shown that, in times of distress, women want support and men want advice.

Mindless listening is never suggested because it shows lack of concern for the speaker.

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes. -"Sure it's discouraging now, but it will be over soon, right?"

Listening is easier to do than speaking.

Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?

Men generally seek advice from men, and women seek emotional support from women in times of emotional need.

It's impossible to listen effectively all of the time.

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?

A good listener will always state her own judgment of the situation so the other person knows where she stands on the issue.

"Sure it's unfair.But you shouldn't let that stop you.Life is unfair, so you're crazy to let it bother you." This statement is what type of response?

According to your text, most people usually try their best to listen but their effectiveness is limited primarily by biological factors.

Listening with unconditional positive regard means

A First Look at Interpersonal Communication

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Communication and Relational Dynamics

Communication in Close Relationships

Improving Communication Climates

Managing Interpersonal Conflicts

Filters

Exam 7: Listening

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes. -"I can't believe it! He's really a jerk for saying that."

Selective listening is a reasonable thing to do when screening commercials and keeping an ear out for the weather report.

When choosing the best listening style, it is important to consider

Supporting listening responses allow you to tell the other person how you think he/she feels.

A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

Interruptions are one characteristic of stage-hogging.

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes. -"I think you're doing a terrific job."

Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

Studies have shown that, in times of distress, women want support and men want advice.

Mindless listening is never suggested because it shows lack of concern for the speaker.

INSTRUCTIONS for questions 99-122: Match each statement with the helping listening style it characterizes. -"Sure it's discouraging now, but it will be over soon, right?"

Listening is easier to do than speaking.

Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?

Men generally seek advice from men, and women seek emotional support from women in times of emotional need.

It's impossible to listen effectively all of the time.

Which best describes the relationship between our rate of hearing speech and the average rate of speaking?

A good listener will always state her own judgment of the situation so the other person knows where she stands on the issue.

"Sure it's unfair.But you shouldn't let that stop you.Life is unfair, so you're crazy to let it bother you." This statement is what type of response?

According to your text, most people usually try their best to listen but their effectiveness is limited primarily by biological factors.

Listening with unconditional positive regard means

A First Look at Interpersonal Communication

Communication and Identity

Perception

Emotions

Language

Nonverbal Communication

Communication and Relational Dynamics

Communication in Close Relationships

Improving Communication Climates

Managing Interpersonal Conflicts

Filters