Exam 14: Direct, Online, Social Media, and Mobile Marketing
Exam 1: Marketing: Creating and Capturing Customer Value100 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships100 Questions
Exam 3: Analyzing the Marketing Environment100 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights100 Questions
Exam 5: Understanding Consumer and Business Buyer Behavior100 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers100 Questions
Exam 7: Products,Services,and Brands: Building Customer Value100 Questions
Exam 8: New Product Development and Product Life Cycle Strategies100 Questions
Exam 9: Pricing: Understanding and Capturing Customer Value100 Questions
Exam 10: Marketing Channels: Delivering Customer Value100 Questions
Exam 11: Retailing and Wholesaling100 Questions
Exam 12: Engaging Consumers and Communicating Customer Value: Advertising and Public Relations100 Questions
Exam 13: Personal Selling and Sales Promotion100 Questions
Exam 14: Direct, Online, Social Media, and Mobile Marketing100 Questions
Exam 15: The Global Marketplace100 Questions
Exam 16: Social Responsibility and Ethics100 Questions
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Which of the following is a type of identity theft that uses deceptive e-mails and fraudulent Web sites to fool consumers into revealing their personal data?
(Multiple Choice)
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________ allows consumers to gain additional information about a product or purchase a product through the use of a remote control.
(Multiple Choice)
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The promotion of products and services through printed material with multiple pages that sell multiple products is referred to as ________ marketing.
(Multiple Choice)
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Amazon.com and Expedia.com are best described as ________ that sell products and services directly to final buyers via the Internet.
(Multiple Choice)
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________ marketing features marketing messages,promotions,and other content delivered to on-the-go consumers through their portable electronic devices.
(Multiple Choice)
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Describe the various legislative actions that have been taken to regulate the manner in which online,social media,and mobile operators obtain and use consumer information.
(Essay)
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In which of the following cases is a firm employing multichannel marketing?
(Multiple Choice)
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The process in which printed catalogs,brochures,samples,and DVDs are distributed to customers using highly selective mailing lists is known as ________.
(Multiple Choice)
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Which of the following is most likely true about direct and digital marketing?
(Multiple Choice)
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Which of the following marketing forms enables consumers to learn about products by scanning Quick Response codes?
(Multiple Choice)
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The marketing results from direct mail are difficult to measure.
(True/False)
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How has the Internet most likely affected direct marketing?
(Multiple Choice)
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Marketers use inbound telephone marketing to sell to customers directly.
(True/False)
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iTV lets viewers interact with television programming and advertising using their remote controls.
(True/False)
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Which of the following is true of the Privacy Promise launched by the Direct Marketing Association?
(Multiple Choice)
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Which of the following has been limited in recent years by the implementation of the National Do Not Call Registry?
(Multiple Choice)
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The first step for most firms that are venturing into online marketing involves sending promotional e-mails.
(True/False)
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Fox Scully received an e-mail promoting a new financial services institution that offers surprisingly low mortgage rates.The e-mail asked customers to provide their address,date of birth,Social Security number,and current mortgage information in order to receive a free loan quote.Suspicious of the offer,Fox researched the company and discovered that the e-mail was fraudulent.This is an example of ________.
(Multiple Choice)
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