Exam 7: Products,Services,and Brands: Building Customer Value
Exam 1: Marketing: Creating and Capturing Customer Value100 Questions
Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships100 Questions
Exam 3: Analyzing the Marketing Environment100 Questions
Exam 4: Managing Marketing Information to Gain Customer Insights100 Questions
Exam 5: Understanding Consumer and Business Buyer Behavior100 Questions
Exam 6: Customer-Driven Marketing Strategy: Creating Value for Target Customers100 Questions
Exam 7: Products,Services,and Brands: Building Customer Value100 Questions
Exam 8: New Product Development and Product Life Cycle Strategies100 Questions
Exam 9: Pricing: Understanding and Capturing Customer Value100 Questions
Exam 10: Marketing Channels: Delivering Customer Value100 Questions
Exam 11: Retailing and Wholesaling100 Questions
Exam 12: Engaging Consumers and Communicating Customer Value: Advertising and Public Relations100 Questions
Exam 13: Personal Selling and Sales Promotion100 Questions
Exam 14: Direct, Online, Social Media, and Mobile Marketing100 Questions
Exam 15: The Global Marketplace100 Questions
Exam 16: Social Responsibility and Ethics100 Questions
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________ products are consumer products and services that customers usually buy frequently,immediately,and with minimal comparison and buying effort.
Free
(Multiple Choice)
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Correct Answer:
D
Which of the following is most likely a true statement about services?
Free
(Multiple Choice)
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Correct Answer:
D
Branding and advertising tend to be more important marketing factors than price and service for industrial products categorized under materials and parts.
Free
(True/False)
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Correct Answer:
False
Which of the following terms best describes the process of designing and producing a container or wrapper for a product?
(Multiple Choice)
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Which of the following statements is most likely true about unsought products?
(Multiple Choice)
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Explain,with examples,the four characteristics of services that a company must consider when designing marketing programs.
(Essay)
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A product line is most likely too long if managers can ________.
(Multiple Choice)
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Which of the following is an example of a convenience product?
(Multiple Choice)
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Which of the following is an industrial product categorized under supplies and services?
(Multiple Choice)
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Flores Fashions promotes its clothing by emphasizing the durability and quality of the fabrics it uses.The company has positioned its brand based on ________.
(Multiple Choice)
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Shopping product marketers usually distribute their products through many outlets to make them readily available to customers.
(True/False)
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Iron ore is an example of an industrial product that is categorized under ________.
(Multiple Choice)
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Which of the following would be considered part of an augmented product rather than that of an actual product or core customer value?
(Multiple Choice)
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Xenon,a leading consumer-electronics manufacturing company,markets its products under the company's own brand name.In this case,Xenon has sponsored its products by promoting them as ________ brands.
(Multiple Choice)
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What are the functions of product labels? What marketing role do labels play?
(Essay)
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