Question 1

In informational interviews,

Accepted Answer

A)  try to write down everything the respondent says. 
B)  deviate from your interview plan to allow for interesting material to emerge. 
C)  invite the respondent to review your version of any material to be published. 
D)  you should do most of the talking. 
E)  ask yes/no questions. 
A)  try to write down everything the respondent says. 
B)  deviate from your interview plan to allow for interesting material to emerge. 
C)  invite the respondent to review your version of any material to be published. 
D)  you should do most of the talking. 
E)  ask yes/no questions. C

Question 2

Subject directories are indexes compiled by editors and others who sift through Web sites and compile the most useful links.

Accepted Answer

A) True 
 B)False  True

Question 3

Reference works include all of the following except

Accepted Answer

A)  encyclopedias. 
B)  indexes. 
C)  abstracts. 
D)  conference papers. 
E)  almanacs. 
A)  encyclopedias. 
B)  indexes. 
C)  abstracts. 
D)  conference papers. 
E)  almanacs. D

Question 4

Blogs can be sources of relevant and reliable information.

Accepted Answer

A) True 
 B)False

Question 5

Questionnaires use only closed-ended questions, not open-ended questions.

Accepted Answer

A) True 
 B)False

Question 6

Sometimes the most reliable material resides in less attractive, text-only sites.

Accepted Answer

A) True 
 B)False

Question 7

________scan for Web sites containing key words.

Accepted Answer

The answer of ________scan for Web sites containing key words....

Question 8

A _________is a community encyclopedia that allows readers to edit the content.

Accepted Answer

The answer of A _________is a community encyclopedia that allows...

Question 9

A(n) is a controlled form of observation designed to verify an assumption.

Accepted Answer

The answer of A(n) is a controlled form of observation...

Question 10

Which of these statements about Web-based research is most accurate?

Accepted Answer

A)  The more design elements on a site, the more reliable the information there. 
B)  Since Web sites are always accessible, you do not need to save any of the material you find on them. 
C)  No single search engine indexes everything on the Web. 
D)  Web sites with the domains .gov and .edu will most likely not contain reliable information. 
E)  You may download anything from the Web and use it without permission. 
A)  The more design elements on a site, the more reliable the information there. 
B)  Since Web sites are always accessible, you do not need to save any of the material you find on them. 
C)  No single search engine indexes everything on the Web. 
D)  Web sites with the domains .gov and .edu will most likely not contain reliable information. 
E)  You may download anything from the Web and use it without permission.

Question 11

A large, identifiable group of people is called a _________population, while representatives of that group are called a __________.

Accepted Answer

The answer of A large, identifiable group of people is...

Question 12

Thinking critically about research depends on all of the following except

Accepted Answer

A)  finding a definite answer. 
B)  looking at the research from many viewpoints. 
C)  achieving sufficient depth. 
D)  asking the right questions. 
E)  evaluating the reliability and completeness of sources. 
A)  finding a definite answer. 
B)  looking at the research from many viewpoints. 
C)  achieving sufficient depth. 
D)  asking the right questions. 
E)  evaluating the reliability and completeness of sources.

Question 13

Direct observation is the surest way to eliminate bias in research.

Accepted Answer

A) True 
 B)False

Question 14

Commercial sites never should be used as reliable sources of information since they are inherently biased.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is not an example of a Web-based only resource?

Accepted Answer

A)  e-libraries. 
B)  periodical databases. 
C)  discussion forums. 
D)  periodicals. 
E)  wikis. 
A)  e-libraries. 
B)  periodical databases. 
C)  discussion forums. 
D)  periodicals. 
E)  wikis.

Question 16

When creating a survey,

Accepted Answer

A)  phrase questions ambiguously. 
B)  do not include an introduction. 
C)  use only close-ended questions. 
D)  use loaded questions. 
E)  keep it simple and brief. 
A)  phrase questions ambiguously. 
B)  do not include an introduction. 
C)  use only close-ended questions. 
D)  use loaded questions. 
E)  keep it simple and brief.

Question 17

Key words and search phrases should be as general as possible.

Accepted Answer

A) True 
 B)False

Question 18

A survey is an example of secondary research.

Accepted Answer

A) True 
 B)False

Question 19

Conducting________ research means getting information directly from the source.

Accepted Answer

The answer of Conducting________ research means getting information directly from...

Question 20

Hard-copy materials are still important sources for research.

Accepted Answer

A) True 
 B)False

Exam 7: Thinking Critically About the Research Process

In informational interviews,

Subject directories are indexes compiled by editors and others who sift through Web sites and compile the most useful links.

Reference works include all of the following except

Blogs can be sources of relevant and reliable information.

Questionnaires use only closed-ended questions, not open-ended questions.

Sometimes the most reliable material resides in less attractive, text-only sites.

________scan for Web sites containing key words.

A _________is a community encyclopedia that allows readers to edit the content.

A(n) is a controlled form of observation designed to verify an assumption.

Which of these statements about Web-based research is most accurate?

A large, identifiable group of people is called a _________population, while representatives of that group are called a __________.

Thinking critically about research depends on all of the following except

Direct observation is the surest way to eliminate bias in research.

Commercial sites never should be used as reliable sources of information since they are inherently biased.

Which of the following is not an example of a Web-based only resource?

When creating a survey,

Key words and search phrases should be as general as possible.

A survey is an example of secondary research.

Conducting________ research means getting information directly from the source.

Hard-copy materials are still important sources for research.

Introduction to Technical Communication

Meeting the Needs of Specific Audiences

Persuading Your Audience

Weighing the Ethical Issues

Teamwork and Global Considerations

An Overview of the Technical Writing Process

Evaluating and Interpreting Information

Summarizing Research Findings and Other Information

Organizing for Readers

Editing for a Professional Style and Tone

Designing Visual Information

Designing Pages and Documents

Email and Text Messages

Workplace Memos and Letters

Résumés and Other Job-Search Materials

Technical Definitions

Technical Descriptions, Specifications, and Marketing Materials

Instructions and Procedures

Informal Reports

Formal Analytical Reports

Proposals

Oral Presentations and Video Conferencing

Blogs, Wikis, and Web Pages

Social Media

Filters

A large, identifiable group of people is called a _population, while representatives of that group are called a __.